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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent explanations and communication.
Excellent cleaning and professional employee! My carpets look new again!
On time carpets aren't spoked dry fast nice people to clean carpets
How clean it got the carpet, your professionalism when a problem came up, solved real fast, that's always good
That they are more natural than others with less dry time.
After having my carpets cleaned in our new house there was an odor left in the entire upstairs. Also, the stairs that were cleaned now smell like pets perhaps from the previous homeowner. I would have liked for the carpet cleaning service to eliminate odors, but instead it brought them out.
Carpets look nice and clean.
Chemical free. Friendly cleaners.
Cost effective, good service.
Eric was our carpet cleaner. He was fabulous. He was happy on time quick easy to work with and even gave us hoodies to where if we had to step on the wet carpet. When he was finished there were no spots on the carpet and it dried beautifully. I would recommend Zerorez.
Dries fast and does not leave a residue.
Clean the carpets well.
I like that a soapy residu is not left in the carpet. Also very friendly and nice person that cleaned my rugs. He did an excellent work.
I don't feel the guy did as good as job on the stains as you've done before.
Very little odor. Fast drying. Great service. Courteous technician.
I loved how the call center kept me informed when the tech would be arriving.
I tried the Rug doctor to get rid of a Litter box smell to no avail, Called Zero Rez and now the smell is gone. The carpet expert that came was friendly, professional, and made the service that much better. He even cleaned a stain in another room that I didn't pay for! Amazing company.
Good job
Great customer service. Love how my rugs look.
It didn't take that long to dry. The carpet looked clean and felt clean. Extra dirty and spots came up and looks good.
Fast and reliable service. Friendly and courteous technicians. Steve was great when he came out to clean our carpet and tile. Thank you!
How clean the carpet looks afterwards
Quality and price
I liked everything. The gentleman was super nice and explained everything.
Your service is good. Your employee was courteous. He seemed to go plenty fast to be getting the job done right! Did the whole basement carpet (around 17-1800 sq. feet of carpet and 3 area rugs) in just over one hour. We always seem to spend more than we thought it would be, especially this time! We had the main level done about two weeks earlier. Both jobs cost about 700.00. Our house is about 2500 sq. feet each level, but quite a bit is tile or hard wood floors
After 20 years of family living, including pets my carpets look almost like new.
Very kind to deal with and everything that Doug
Wright and Amanda Dixcon had to say abo
Your service. I love how clean my carpets are
Thanks for a job well done. Wahoo
The service was excellent with friendly staff.
Quality service and qualified tech.
I liked how the technician took the time to find and treat any areas that needed special attention. He explained the different products he would be using and why. The carpets came out looking really nice...better than I expected! Very happy with the results.