Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 25, 2017 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job as usual.

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Very informative technician. He worked very hard and I appreciated his expertise. A job well done. I will use XEROREZ again.

Report a concern   April 24, 2017 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Looks great and exceeded my expectations.

Report a concern   April 24, 2017 — Rated 10 out of 10 by Faith Adams Zerorez Salt Lake City
What do you like about our products and services?

The Person answering the phone was very professional and helpful and the service tech that came to my house was also. It was a great experience and I will use this service in the future.

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

The technicians are always very professional and very helpful

Report a concern   April 24, 2017 — Rated 9 out of 10 by E.H. Zerorez Salt Lake City
What do you like about our products and services?

It was very good.

Report a concern   April 24, 2017 — Rated 10 out of 10 by D.K. Zerorez Salt Lake City
What do you like about our products and services?

Great technicians who explained the process well and performed the cleaning.

Report a concern   April 24, 2017 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

I like that my carpet looks and feels clean with no chemicals!!

Report a concern   April 24, 2017 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

Serviceman was friendly, professional, and thorough. Excellent customer service.

Report a concern   April 23, 2017 — Rated 10 out of 10 by Chanel Bratsman Zerorez Salt Lake City
What do you like about our products and services?

Zerorez's is always fast and efficient. The tech's are friendly and don't try to push an up sell.

Report a concern   April 23, 2017 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets haven't been this clean in a long time. The drying time was fast!

Report a concern   April 23, 2017 — Rated 9 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Customer service was great. Very efficient and my carpets looked fantastic.

Report a concern   April 22, 2017 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are cleaned without leaving any soap residue.

Report a concern   April 22, 2017 — Rated 6 out of 10 by W.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Our couch looks worse than it did before, there are yellow stains all over it that were not there before. He told us after he started that it was a natural fiber couch and the stains wouldn't come out. We just wish he would have told us that before he started. He was very nice his service was awesome I am just not sure what happened to turn the entire couch and love seat yellow.

Report a concern   April 22, 2017 — Rated 9 out of 10 by G.L. Zerorez Salt Lake City
What do you like about our products and services?

Non-chemical application that didn't leave a strong smell.

Report a concern   April 22, 2017 — Rated 9 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Very reliable and did an excellent job. Excellent worker, very polite and thorough.

Report a concern   April 22, 2017 — Rated 10 out of 10 by Irene Casper. Zerorez Salt Lake City
What do you like about our products and services?

I thought I would be replacing my carpet it was so badly soiled, but decided I would try to clean it to give me time for decisions. Zerorez was amazing!!! They got it sparkling clean. No need to replace it. Simply amazing!

Report a concern   April 21, 2017 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and reliable. Carpets also turned out great!

Report a concern   April 21, 2017 — Rated 9 out of 10 by Dyann & Lee Smoot Zerorez Salt Lake City
What do you like about our products and services?

THE TECHNICIAN WAS THOROUGH AND PROFESSIONAL. I FELT THAT HE STEPPED INTO MY SHOES TO CLEAN FROM THE PERSPECTIVE OF THE OWNER.

Report a concern   April 21, 2017 — Rated 10 out of 10 by T.L. Zerorez Salt Lake City
What do you like about our products and services?

Great technician. Excellent work

Report a concern   April 21, 2017 — Rated 9 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

The associate was fantastic to work with with and did outstanding work.

Report a concern   April 21, 2017 — Rated 9 out of 10 by Ed Moss Zerorez Salt Lake City
What do you like about our products and services?

Always do a professional job with the best results possible

Report a concern   April 21, 2017 — Rated 8 out of 10 by H.R. Zerorez Salt Lake City
What could we do to improve?

Turn off all the lights when you leave please!

Report a concern   April 21, 2017 — Rated 8 out of 10 by C.H. Zerorez Salt Lake City
What could we do to improve?

The employees I've talked with have all been wonderful, but this is the 2nd time we've had our carpets cleaned Ann's the 1 st time was just WAY better.

Report a concern   April 20, 2017 — Rated 10 out of 10 by B.N. Zerorez Salt Lake City
What do you like about our products and services?

Cleans very well and are always prompt and efficient. Young service men are polite

Report a concern   April 20, 2017 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

Liked Been. He was concerned about making sure everything was cleaned and that I was happy with it.

Report a concern   April 20, 2017 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

the pet treatment was great. i cant believe how it cleaned the area and with no smell left in the carpet. the young man did a great job cleaning the rooms.

Report a concern   April 20, 2017 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Great technician, excellent work and product.

Report a concern   April 20, 2017 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Benjamin was the carpet care specialist who came to our home. He was professional and personable, he explained your procedures well without being pushy and was quick to recommend solutions to problem areas. I love the processes you use and the lack of chemicals. I loved even more that it actually did the job and got the carpets clean - even where there were tracks or high traffic areas. We've used other carpet cleaners before who have charged a flat rate to get it clean but asked for more $ to get the carpet deodorized or sanitized or to treat those high traffic areas. I'm so glad with zerorez that you did all of that rather than make me choose whether to pay extra for what I thought was just clean! Great job, good price, friendly staff, thank you!

Report a concern   April 20, 2017 — Rated 8 out of 10 by M.W. Zerorez Salt Lake City
What could we do to improve?

You didn't a great job, it was just very expensive. Because we had a puppy we needed to make sure it was clean from accidents and the treatment to do that was more than the cleaning. It cost almost 1000 dollars to clean out home because of that. It would be hard to recommend an expensive treatment like that. Perhaps reduce the price of the pet treatment.


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