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based on 33762 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, fast, and no residue.
Good communication, prompt, professional, and great results.
I appreciated your friendly technician. He explained how the process works, showed me my pet stains with his flashlight, and was not pushy at all. My carpet looked and smelled great! The pet odor reappeared a few days after the cleaning, but I'm not sure if any carpet cleaner really works on that problem! I will absolutely use Zerorez again, and I will recommend them highly to my friends.
I am a repeat customer, the quality of work is always great!
Very professional and did a nice job. Very thorough. Our carpets did stink for a few days after the cleaning, not sure if that was normal or not.
Very friendly and courteous service. My carpets looked great!
NICE PEOPLE ~ GREAT SERVICE
Ben, our duct cleaning specialist was awesome! He was very thorough, making sure things were done right and did an excellent job. He was good to offer suggestions to help us, very knowledgeable. We definitely will have him back out!
It always looks great when you are done
I like that my carpet dries much quicker with your product. Your cleaning process seems to be more thorough.
that it is a green cleaner that looks and feels clean and not harmful to my family and pets.
Clean floor more thoroughly after the protectant was put on.
Other than that the young men were very professional.
Great
There are a few places that I expected to be cleaned better. In our master bathroom i was very disappointed. None of the carpet along the baseboards was even touched. The main reason for hiring out my carpet cleaning was to address this particular area.
I guess my expectation from hearing your advertising was unrealistic.
My carpet looked amazing after treatment. Jimmy was fantastic and thorough. Thanks for doing a great job!
On time and hard working cleaner. We have used Zerorez in the past and we will use them again.
Tech very helpful..worked hard.
I have seen your product and services on Good Things Utah and like that soap and other things are not used. I don't like my carpets clogged up with sticky stuff!
messed up scheduling. Had appt for morning and when called no record of appt. I quoted the cost and other detailed of services. I had cleared the entire living room with exception of couch which I moved away from wall. He did not move couch back to shampoo area we walk on. I ended up moving it which was easy due to having sliders under couch. I had him get him equipment and wash area of carpet he did not do. I had numerous carpet cleaners in past and this is the first time someone did not move couch. He could of asked me to move it.Everything else was good.
Your claims are true. Your products are the best for carpets. Furniture and tile
The quick and efficient work done by your expert workman was amazing. The carpets look great and they dried within a few hours. Your rep. was friendly and answered all our questions.
prompt service spot dirty places cuorteous
Great job, great service people
The quality of your service
Fast, friendly, efficient
Prompt scheduling. Thorough job. Wish my carpet were better quality so the traffic areas didn't show so much.
There were water spots all over my tile floors. I've had to go over them with a mop to get rid of them. My carpets and furniture look good which is why I gave you guys a 5. Not happy about the tile.
Zerorez has always used products that do not leave soapy residue. We love that they can get our stains out.
They do a good job and quickly the carpet looks wonderful when they're done
Carpet is clean. Quick drying time.