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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very informative technician. He worked very hard and I appreciated his expertise. A job well done. I will use XEROREZ again.
Looks great and exceeded my expectations.
The Person answering the phone was very professional and helpful and the service tech that came to my house was also. It was a great experience and I will use this service in the future.
The technicians are always very professional and very helpful
It was very good.
Great technicians who explained the process well and performed the cleaning.
I like that my carpet looks and feels clean with no chemicals!!
Serviceman was friendly, professional, and thorough. Excellent customer service.
Zerorez's is always fast and efficient. The tech's are friendly and don't try to push an up sell.
My carpets haven't been this clean in a long time. The drying time was fast!
Customer service was great. Very efficient and my carpets looked fantastic.
Carpets are cleaned without leaving any soap residue.
Our couch looks worse than it did before, there are yellow stains all over it that were not there before. He told us after he started that it was a natural fiber couch and the stains wouldn't come out. We just wish he would have told us that before he started. He was very nice his service was awesome I am just not sure what happened to turn the entire couch and love seat yellow.
Non-chemical application that didn't leave a strong smell.
Very reliable and did an excellent job. Excellent worker, very polite and thorough.
I thought I would be replacing my carpet it was so badly soiled, but decided I would try to clean it to give me time for decisions. Zerorez was amazing!!! They got it sparkling clean. No need to replace it. Simply amazing!
Very friendly and reliable. Carpets also turned out great!
THE TECHNICIAN WAS THOROUGH AND PROFESSIONAL. I FELT THAT HE STEPPED INTO MY SHOES TO CLEAN FROM THE PERSPECTIVE OF THE OWNER.
Great technician. Excellent work
The associate was fantastic to work with with and did outstanding work.
Always do a professional job with the best results possible
Turn off all the lights when you leave please!
The employees I've talked with have all been wonderful, but this is the 2nd time we've had our carpets cleaned Ann's the 1 st time was just WAY better.
Cleans very well and are always prompt and efficient. Young service men are polite
Liked Been. He was concerned about making sure everything was cleaned and that I was happy with it.
the pet treatment was great. i cant believe how it cleaned the area and with no smell left in the carpet. the young man did a great job cleaning the rooms.
Great technician, excellent work and product.
Benjamin was the carpet care specialist who came to our home. He was professional and personable, he explained your procedures well without being pushy and was quick to recommend solutions to problem areas. I love the processes you use and the lack of chemicals. I loved even more that it actually did the job and got the carpets clean - even where there were tracks or high traffic areas. We've used other carpet cleaners before who have charged a flat rate to get it clean but asked for more $ to get the carpet deodorized or sanitized or to treat those high traffic areas. I'm so glad with zerorez that you did all of that rather than make me choose whether to pay extra for what I thought was just clean! Great job, good price, friendly staff, thank you!
You didn't a great job, it was just very expensive. Because we had a puppy we needed to make sure it was clean from accidents and the treatment to do that was more than the cleaning. It cost almost 1000 dollars to clean out home because of that. It would be hard to recommend an expensive treatment like that. Perhaps reduce the price of the pet treatment.

They did a great job as usual.