What our clients think of us!

I had all the carpet throughout the house cleaned - it looks very good, even the high traffic areas. The technician was very knowledgeable.

Great employee, amazing service

Eco friendly, great service and standards.

Knowledgeable and friendly technician, Roy.

False information regarding the cost of the cleaning. I ended up paying double from what a quoted.

dries fast, stays clean, stains come out

Carpet cleaning process is fantastic. Carpets now look as good as new.

The technician was very professional and friendly. The carpets were very well cleaned. Good thorough job. There was nothing left on the carpet to attract dirt.

Roy did a great Job!

The technicians were informative and efficient I was pleased with how my carpet looked after the cleaning. The high traffic areas came out looking good.

Service with a smile plus a ten for the work done !!!!

We will be calling you again soon for doing the living room/dining room.
Sincerely, Roy Sandstrom

I have very light carpet and the paths were very dirty. Isiah was able to get it very clean, much better than I had expected.

The carpet stays clean longer and stays in good condition.

Great and timely service, quality products, outstanding end result.

The technician was great. He was careful, thorough and quick. He also did an extra room on request. It was a very positive experience.

The service people and the quality of the work

Keeping us notified as to the time you would be here. Adam did a great job assessing the needs of our carpets.

The techs were professional and wanted to do a good job for me and they did.

Our scheduled time was 2-4. The technician did not arrive until 5:20 pm. We were told that we could reschedule to Monday or Tuesday, but that didn't make sense as we had rearranged our entire house in preparation for the cleaning. We also have 4 kids and it's not easy to block out several hours like that on short notice. We were told that the cleaning would take about 90 minutes. He did not finish until 7:30 pm. It made for a very difficult Saturday for us as our entire afternoon/evening were disrupted. The technician's machine broke down while cleaning and he had to ask to borrow our tools to try and fix it. That didn't work, so he had to call another technician who brought him a functioning piece of equipment. The house before us apparently had pets, after he cleaned our area rug it smelled like wet dog, I assume from using the equipment that was dirty from the previous appointment. Overall it was a terrible experience.

I liked that there is no smell associated with the cleaning.

no soap

Technician not talking so much during the cleaning time. My technician spent a lot of time talking to me while I was trying to complete other tasks in the house.

I appreciate the appointment updates, your technician wearing booties, and the way my house feels cleaner after Zerorez comes.

Very professional and courteous. Carpets look great right now. Waiting to see if there is a difference overall. Prices are higher than others we have used. Carpets stay wet longer. Overall I am pleased.

I paid $630 dollars for an hour and 15 minutes of cleaning. I needed to have an early afternoon appointment. The technician came at 4:00. Some of the carpet stains were removed and some were lightened, but there were some areas that still needed work. I have a home cleaner I often use when I need a quick clean and I found no difference in the results when you cleaned....not really worth that amount of money. I appreciate the offer of coming back to clean further but I listed my house the next day so I am not sure I can fit another clean in while showing it. I will not use Zerorez again.

The guy was friendly and did a great job

I like that Zeroez doesn't use products that may leave residue in the carpet. I have also had great customer service from them every time--both when I call and when they come clean the carpets. My last technician, Darren, was fantastic. I have referred him already.

Arrived on time. Took extra care in protecting my furniture. Great results.

Service was great .

The technician was very knowledgeable, gave us good advice and was proud of his work. I could see he cared about the results. Would definitely use again.