Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 2, 2017 — Rated 9 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

Quick and cleans well

Report a concern   May 1, 2017 — Rated 10 out of 10 by Michelle Dingman Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great! Took longer than quoted to dry and the house heat was on.

Report a concern   May 1, 2017 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

The carpet dried quickly.

Report a concern   May 1, 2017 — Rated 10 out of 10 by Dean Bentley Zerorez Salt Lake City
What do you like about our products and services?

The service technician was extremely professional.

Report a concern   May 1, 2017 — Rated 10 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

professional, on time, courteous

Report a concern   May 1, 2017 — Rated 10 out of 10 by John Ballif Zerorez Salt Lake City
What do you like about our products and services?

Friendly and knowledgeable technician. No chemical or soap residue.

Report a concern   May 1, 2017 — Rated 10 out of 10 by R.W. Zerorez Salt Lake City
What do you like about our products and services?

The carpets were very clean and soft

Report a concern   April 30, 2017 — Rated 9 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job. I like the products they use to clean and I appreciated their process in scheduling.

Report a concern   April 30, 2017 — Rated 10 out of 10 by C.S.L. Zerorez Salt Lake City
What do you like about our products and services?

Always very professional and thorough

Report a concern   April 30, 2017 — Rated 5 out of 10 by M.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Do not waste your money on the pet stain remover-$50 per room- it dose not work!

Only do cleaning - $ 50 per room for a product that did no good

Report a concern   April 30, 2017 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Well done, carpets are clean. Technician is competent

Report a concern   April 30, 2017 — Rated 9 out of 10 by Cathy Monson Zerorez Salt Lake City
What do you like about our products and services?

There was no residue left in the carpet when I used my carpet cleaner right afterwards and the carpet was fairly dry.

Report a concern   April 30, 2017 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

The guys that cleaned our carpets this time were friendly & did a great job. Thanks!

Report a concern   April 30, 2017 — Rated 2 out of 10 by C.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Several stains left untreated.

Report a concern   April 29, 2017 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

Highly effective, customer service oriented.

Report a concern   April 29, 2017 — Rated 8 out of 10 by R.T. Zerorez Salt Lake City
What could we do to improve?

The service was good. I have the feeling you are a bit over priced.

Report a concern   April 29, 2017 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

The tech was very friendly, and punctual. The service was quick and very efficient. I will recommend this service to others!

Report a concern   April 29, 2017 — Rated 10 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

Friendly employee who did the job

Report a concern   April 29, 2017 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

Efficient, thorough, clean.

Report a concern   April 29, 2017 — Rated 8 out of 10 by M.J. Zerorez Salt Lake City
What could we do to improve?

Make the flashing/pet treatment go furthe/cover more area for the cost.

Report a concern   April 29, 2017 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

You cleaned my white 10 by 12 rug beautifully. I thought it would never be clean again!!! I also give a A+ to my service man, he was great!!!

Report a concern   April 29, 2017 — Rated 10 out of 10 by Larry Smalley Zerorez Salt Lake City
What do you like about our products and services?

Jacob was great. I love the process, quick to dry and nothing to attract dirt is left behind.

Report a concern   April 28, 2017 — Rated 10 out of 10 by David Peeler Zerorez Salt Lake City
What do you like about our products and services?

The young man, Jacob, who came to our house and cleaned the carpets was very kind and helpful.
He left our house with the carpets looking very clean. He did a good job.

Report a concern   April 28, 2017 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

I was able to schedule quickly - just couple days after my call. The technician was very friendly and knowledgable. I appreciated his honesty and attention to detail.

Report a concern   April 28, 2017 — Rated 10 out of 10 by G.T. Zerorez Salt Lake City
What do you like about our products and services?

Lots of communication throughout the pro essay. Courteous & knowledgeable employees.

Report a concern   April 28, 2017 — Rated 4 out of 10 by C.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The amount of time that was spent on cleaning the carpets was much less time then it would take me to vacuum, kind of a hurry up and get it done.

Report a concern   April 28, 2017 — Rated 6 out of 10 by S.Y. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Little fees and added room added on at the last minute made it more than I expected to pay. Excellent work. I was happy with the result, but will be more cautious about extra fees in the future. $33 is a fair price, but add on the $9 water disposal and extra room. It was NOT a full extra room, it was 5 extra feet over, but a FULL extra room was charged. Just charge half a room and that would be fair for the half extra room he cleaned,$15 for half a room is fair.
Thank you. I was pleased other than that.

Report a concern   April 28, 2017 — Rated 10 out of 10 by Steve Anderson Zerorez Salt Lake City
What do you like about our products and services?

Your service man was very thorough and well mannered and polite. Excellent for customer satisfaction.

Report a concern   April 28, 2017 — Rated 10 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

That it is chemical free.

Report a concern   April 28, 2017 — Rated 10 out of 10 by N.P. Zerorez Salt Lake City
What do you like about our products and services?

Our tech did a great job. We decided at the last minute to treat the tile and grout and he said it could absolutely be done. Very accommodating!! Thank You. The carpet always looks great after cleaning but the tile and grout were amazing after his work. See you next time.


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