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based on 33762 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the carpets didn't smell clean after and the showers looked just the same. I told the tech its not even smooth. He went over it again. I felt like he could have did the inside of the shower door. There was also soap on the wall under the soap dish. I feel like I wasted a lot of money.
The guy beat the crap out of my corner bead and the baseboard. I even politely asked him to please not bump it and he said ok but did it anyway. If I hadn't had the twins to watch and could have seen what he was doing I would have booted him out. Every corner in our brand new house is married. He also just seem more interested in getting in and out of the house than he did doing a good job. The dispatch says they will send a guy out to fix everything but good grief, get someone who respects others house as the kid obviously did not.
Great service great product. My carpets looked really good again
Quick and easy with fast drying
He was fast,efficient,and very professional. My floor and tile look awesome.
Kent did a great job at my house. He was knowledgeable and very friendly.
Carpet is cleaner, softer, and better looking than it has ever been.
No complaints. We will continue to look to Zerorez's prompt, thorough, friendly & respectful service!
THANK YOU!
The technician was great! I love not having soap residue on my clean carpets. I am very pleased with the service I got
I am not sure if it was my carpet, but the carpet wasn't as clean as I thought it would be.
The cleaning is very thorough and the carpet dries quickly. The employees are always polite and hardworking, very respectful of my home.
The men that came were courteous, thoughtful and efficient. Our carpets look and feel great. In fact I as surprised they looked so good. Thank you Zerorez!
Timely and quality work!
We had carpet, wool area rugs, tile and grout, and upholstery cleaned. They all look brand new! The technician, and the products used were great!
Nice and professional technician.
Our carpets always come out very clean. Last time, they came back for a touch up we asked for; no problem. Service is professional and friendly. Affordable.
The work was done quickly and looked great.
On time, communicated well and excellent results
You clean carpets better than any one else. I have used you for a long time but my last experience was not good. When the fellow got there his equipment broke down and we had to wait 40 minutes for a new one to be brought. Which I understand. BUT he did a job that should have taken an hour in only 15 minutes and really botched it. When it dried it was candy cane stripe of clean piece and then dirty piece. I rescheduled and they agreed not to charge me but now I have to go into my shop twice on what is my only day off. But I will still call again.
With what was on the carpet and the way it turned when they were done with cleaning it was great.
I am getting ready to sell my Dads condo and this will really help.
Thanks to your technician for doing a great job.
No residue left behind and carpets dried more quickly than other cleaners we've used.
Very professional service, friendly customer service attitude. No leftover soap film or crunch when it dried
No soap. Carpets feel and look cleaner. I like the spot remover.
Dixie was so nice and explained everything really well. She did and excellent job.
zero Rez has always taken care of my carpets. They pay special attention to any stains They are knowledgeable about types of carpets and they treat specific fibers with the best of care.
The technician was GREAT this time and thorough!!
My carpets are great. The man who worked here was nice. BUT the original phone call I made for service, the girl said just one room and hall (which is all I needed) would not put me over your $100.00 minimum so I said I guess I could have my couch done. She said that would put me over the $100 and left it at that. When the man was done he said that the price was $278.00. I about fainted. I told him about the phone call with the girl and he discounted it to $190, but I was a little angry that nether the girl or the man that did the work quoted me the real price before the services were complete. I feel this was a little deceiving and will not recommend your company to anyone. I wish I could get this message to "Good Things Utah" so they could stop recommending your company on their show.
Carpets are very clean and dry quickly. Technicians are very professional.
Friendly helpful people and quality cleaning
Nice technician
Lightened or got rid of stains
Very soiled carpet looking clean and one color