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based on 33762 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician did a great job. He was very friendly and thorough with his work.
Tech was on time and knowledgeable. The carpet looked and smelled great. The only downfall was the price, it was quite a bit of money.
The guys were very nice. They came on time. They did a terrific job. I would love to have them come again.
Not all spots were removed
This is the 3rd thing I have received asking about the experience. It doesn't bother me but some customers may be annoyed. I just answered something from them. Got a text right after he left and got 2 different surveys.
First name removed
Professional
Gets carpets very clean!
I just love the way my carpets look and smell. The service was perfect and Christian was very nice and explained everything to me.
Zero residue
Excellent carpet cleaning results. Tried the tile and grout cleaning this time and wasn't too impressed. Probably won't do it again but will always come back for more carpet cleaning.
the carpet cleaning was great, a little pricey though
You have the best customer service and my carpets look fantastic.
quick efficient and great staff
Kind of pricey
Our chair and ottoman that we had cleaned doesn't look good. Carpets are amazing. There are water/cleaner spots on the chair and ottoman
You have done a great job and your technicians are good to work with.
The efforts of your service people and your follow up if there are any questions or concerns. You clearly and seriously stand behind your work.
Prompt, professional and excellent servant. Very professional technician and clean carpets!
Online scheduling. Quick response. Thoroughly cleaned.
You changed the time of the appointment over the phone. It worked out but I did have to adjust my plans for part of the day.
House smelt lots Better and fresher after they left.
Very professional. Our carpet and upholstery look wonderful.
Uses only water, soap acts like a magnet and draws dirt to the item cleaned....
Our couch was drooled on by our son's dog, TONKA....
We LOVE TONKA but his mouth bleeds a bit and our couch was recently recovered, so we decided to let the "Pro from Dover" (M*A*S*H* reference), you folks come and take care of the stains....
We also had a coating put on it that will we can clean the upholstery next time....
THANKS, Zerorez!!!!
You technician, Ben, was very informative about the process and he worked hard to get the bad spots clean. Did a great job.
l liked Adam. he was professional and friend ly. We had white carpet, well used and it looks better than l thought it would. l liked the no water and it has dried nicely. l will usend your company again and tell my friends.
Thanks for your service.
Your service guy was very professional, courteous, fast and knowledgeable. Thank you.
The guy came late and then blamed the lack of darkness in our home as we told him we had dogs before and wanted the spots to be treated. He couldn't find his tool and so he left without deep treatment of the pee places, which is why we called you in the first place. We just purchased this house and it had two dogs living in it. The price ended up much higher than we expected.
They do a nice job.
It's a number 10, enough said!
Mandy did a great job and was very professional and fast.
They were quick and thorough.