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based on 33489 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I very much how knowledgeable and helpful the guys that come and do my carpets. I love the way my carpet looks and smells after it is done.
The technician, Naji, was very good and explained everything and wanted to make sure I was happy with the job. I was.
Clean and done!
Our couch looked dramatically better & the technician was very friendly & professional. There were 2 stains on the carpet I was hoping would have been completely removed, but the technician said he worked pretty hard on them.
Great service and great techs
Very impressed with the two technicians that cleaned our carpets and rugs. They all look like new again and I love that I know they are very clean. Your products are green and very effective.
Friendly and efficient workers. Carpets look great.
The young man that did the project was extremely good. I was out of town on business but my wife was very pleased with the professional performance and service.
Was unhappy with the first cleaning, They came back and did a good job. Wondered why they did not clean it the first time like they did the second.
The technician worked hard to get my carpet clean. He was thorough and pointed out places he had made special effort to clean. i appreciated his honesty and hard work!
We had some heavyly trafficked areas as well as some stubborn spots (grease, art supplies etc). Everything cleaned up beautifully!
Cheaper. More up front with the scotch guard type product
We were able to get on your schedule just 2 days out from placing our call. Quick service
L9ve that there is no stinky chemical smell ..my carpets dried fast!...they look great and the company was fast and fairly priced and thorough the technician was very professional and polite and respectful...
Friendly service and carpets look and smell great!
Very prompt and thorough. They do a great job each time.
We have always had a good experience with Zerorez! Our carpets turn out better than expected, and the technicians are courteous and knowledgable.
I appreciate the thorough job that is done and the respectful service.
You don't use the soak and suck method to clean my carpets and upholstery.
The technician. He did a terrific job on the rugs. He also explained how the carpet protection works. We will have this treatment done when the rest of the new carpet is put in. I wish you didn't charge quite so much for cleaning couches.
Roy was great in the cleaning was phenomenal. I will use Zerorez again
I like how long the floors stay clean because you don’t use soap that attracts dirt. I appreciate the courtesy and efficiency of your employees and the great job they do!
I love that I can decide to have something done and you get it done within a week. My ceramic tile looks amazing - grout is the color (light rose) that it should be. Reasonable pricing.
Did a great job. The follow up and Garrison were fantastic and professional!
The method and no residue. My carpets stay clean longer.
It doesn't take too long to get dry.
yes
He did an excellent job and the carpets are clean. There are a few spots I need to have redone but that is because they came back after the carpet dried. That you very much.
The tech gave some awesome tips on how to keep my carpets cleaner for longer. They were tips that are easy to follow and a inexpensive. He also had all carpets cleaned in less than 90 minutes. Th carpet also dried quickly.
Convenient, fast and reliable. Great company to work with.

I was disturbed that treating 2 pet stains was $50....REALLY? Eric did 3 very small rooms, which took about 15 minutes. The stains and traffic patterns still look the same. Pet stains still visible.
The runner rug, which was quoted originally in the price of $116 (more than the "special" you advertised on the radio of 4th room free for $99) would be extra!
No, I wasn't at all satisfied. I told Eric that the rooms still looked the same.
Sorry. I'm usually very easy to please, but our dollars were not well-spent this time.
First name removed