Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33490 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 7, 2018 — Rated 10 out of 10 by N.N. Zerorez Salt Lake City
What do you like about our products and services?

How clean everything got without soap.

Report a concern   February 7, 2018 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and quick service.

Report a concern   February 7, 2018 — Rated 10 out of 10 by N.H. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service, technicians do a nice job and I trust them in my home.

Report a concern   February 7, 2018 — Rated 10 out of 10 by I.W. Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning and good customer service from the person doing the cleaning!!

Report a concern   February 7, 2018 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

I like that there is no soap residue and the technicians were very friendly and careful and willing to make sure that we were satisfied.

Report a concern   February 7, 2018 — Rated 10 out of 10 by A.G. Zerorez Salt Lake City
What do you like about our products and services?

The technician was prompt, courteous, and efficient. The carpets also looked great too!

Report a concern   February 7, 2018 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Your sevice men were very good enjoyed Both Riley and Bob

Report a concern   February 7, 2018 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate the quick response and the careful cleaning of a difficult pet situation. I personally love the cleaner, Ryan, who came and did an excellent job.

Report a concern   February 6, 2018 — Rated 5 out of 10 by T.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I paid over $1200 and some of my carpet still looks dirty and has spots on it. I don't feel like I got the service for what I paid.

Report a concern   February 6, 2018 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

The willingness of the company to make sure customers are satisfied with their services.In addition, not having a soap residue on my carpet after cleaning.

Report a concern   February 6, 2018 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

I like that my carpet stays whiter longer when I do the protectant

Report a concern   February 6, 2018 — Rated 3 out of 10 by B.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Damaged walls. Need patch and paint.

Report a concern   February 6, 2018 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

I like the Zerorez idea. Your service man was very nice and did a good job.

Report a concern   February 6, 2018 — Rated 10 out of 10 by S.J.S. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service, very professional service, excellent results.

Report a concern   February 5, 2018 — Rated 0 out of 10 by D.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The pet stains r still visible and while the carpet was still wet it smelled of urine. Disappointed in how much we paid with remaining issues.

Report a concern   February 5, 2018 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

How clean the carpets become and how fast they dry.

Report a concern   February 5, 2018 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Great stain removal and Cleaning job! Polite efficient workers!

Report a concern   February 5, 2018 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaning is fast, inexpensive, and looks great!

Report a concern   February 5, 2018 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

I like how fast your carpets dried. Also, the stain remover took things out of our carpet that have been there for weeks. Good stuff.

Report a concern   February 5, 2018 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Friendly

Report a concern   February 5, 2018 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service.

Report a concern   February 5, 2018 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

The customer service from initial appointment setup to the completion of the job was excellent! The technicians that cleaned the carpet were very courteous and professional.
Our carpet now feels like it is new again and is very soft. We have had our carpets cleaned by other companies before, but I have never had the carpet feel this plush after a cleaning.
The zero residue claim is definitely a reality! We are VERY happy with the results!

Report a concern   February 5, 2018 — Rated 0 out of 10 by W.E. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Hi! The tile itself looked good, but the grout looked pretty dirty still. When we first looked at the clean job, it seemed all right. The grout on the tile still looked dark/dirty, but we figured that would look better once it dried. As things dried, not only did the grout still look dirty, but we saw that the corners were left untouched.

Report a concern   February 4, 2018 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Great service

Report a concern   February 4, 2018 — Rated 6 out of 10 by J.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My original quote was 150. My bill ended up 319,.00. F in dollars???

Report a concern   February 4, 2018 — Rated 9 out of 10 by L.K.G. Zerorez Salt Lake City
What do you like about our products and services?

I usually like that the carpet dries by 8 hours, but this time the carpet still had wet spots over 24 hours later. But we will still use zerorez, we'll just ask the technician to vacuum the floor better.

Report a concern   February 4, 2018 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

They are very carefull and take our concerns to heart.

Report a concern   February 4, 2018 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

We enjoy knowing there is no soap residue left in the carpet so it stays clean longer. Young men are pleasant to talk to and ours did a good job.

Report a concern   February 4, 2018 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

There isn't any chemical residue.

Report a concern   February 4, 2018 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

Fantastic service. They go above and beyond to leave your home professionally cleaned and the customer completely satisfied.


Privacy Policy