What our clients think of us!

Got done what we needed done😊

I am not sure I see a difference between ZeroRez and other cleaners I have used. The stains did not come out as well as I was hoping they would this time.

quality work

The tech was was very good explaining everything and we were very pleased with the results.

Courteous employees. Efficient. Clean method and good results.

No crunchy carpet. Clean.

I like that there are no chemicals or cleaning products other than water.

Super expensive for rugs and didn’t get them clean

Carpets look great. Your employee was very professional. I would recommend your services to friends and neighbors.

We regularly use your services for the rental properties that we have. The work is excellent and we know that the new tenants have a sanitized carpet to lay on or walk barefoot on.

Ryan was so nice and polite. Even though my carpet is old as the hills he made it look fabulous. I love walking on it.

Carpet still stinks!

I like that there is no soap residue. This keeps the carpets cleaner longer. I like this system and I like the results. Thanks

I like how clean my carpet is again. I love knowing that my carpet won't be attracting any extra dirt.

I didn't like how the technician walked into my house and told me it smelled like pee pee. I wasn't having my carpets cleaned because they smelled! He got down on his hands and knees and smelled the carpet in my hall and said that it didn't smell in the hall, just in the living room. I laughed because the dogs that have peed at my house have all done so in the hallway. Since he came over I've asked several people if my house ever smelled like pee and they all said it didn't, ever. He tried to tell me that I was just used to it. I know the science of smell and I am not just accustomed to smelling stink all the time.

He warned me repeatedly that if I didn't have the carpets cleaned with a pet deodorizer and good bacteria that the dog pee in my carpet could resurface and make my house stink. I told him that I wasn't worried about that because I've always cleaned up pee places immediately and the spots I cleaned turned out cleaner than areas around.

Like I predicted no such thing ever happened and my house smells the same as it ever did: NOT like pee pee.

In general I'm happy with ZeroRez. I've been using them for years at my rental and refer all of my clients to them. But I was very offended by Roy. He also randomly asked me if I was a mormon and then never explained why he would ask me such a question. What does that have to do with my carpets? I feel like he was unprofessional and dishonest. Trying to scare me into thinking my house smelt so that I'd pay more for his pet remedy. You can think I'm a delusional person who can't smell if it makes you feel better.

on time; friendly , polite tech; faster drying time.

Much better job on the stairs from this last technician. He understood my concerns and worked hard to make sure ALL of the stairs were covered.

Our carpets feel so clean and love the protection he put on the lighter ones.

I like the no residue process that you use. Easy to book a service and the technicians are usually friendly and informative.

Carpets look great!

It looked really good. It was quick and efficient.

On time, explained things and left things looking Great,

Thanks Fernando!!!!!

Stop sending me requests for reviews. I have done that already.

Mitch was fantastic! He could not have been more polite and accommodating! Our basement carpet looks awesome! I referred my friend Sheila Hoover and she will be calling for an appointment.

Eric did a terrific job and my carpet looks great. Will use again!

Good communication. I like how careful the technicians are with my floors and walls and furnishings. I felt like the carpets really did get cleaned. I was concerned about the drying time so the technician made several dry sweeps to help speed up the drying. She also asked if we had any questions and explained the process in detail.

Zerorez does an amazing job getting my carpets clean. They are efficient and friendly. I never use anyone else!

You guys really clean the carpet without residue

Reese rug cleaning technician was excellent. He did a very good job

The service was great! Technician was professional, informative and thorough. We will definitely have zerorez back.

Your technician was great! You never know for sure how things will go with carpet layers and carpet cleaners. Matt was personable, could speak English, was informed and very likable. I was so pleased with how good the carpet looked. Thanks for sending someone qualified and thanks for your expert product. We were very pleased.