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based on 33485 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was nice and friendly, he does good work and he knew what he was talking about (I own a carpet store and he knows his stuff). Also prompt, he was also a good salesman and not too pushy.
Your technician was very thorough. I was so glad to have 30 of our office chairs upholstery cleaned. Our office smells better than it ever has in a long time.
The carpet buckled a lot and we had to keep vacuuming it and put weights on it finally got it done. It was to wet we are still letting it dry for a second day. Going to move the stuff back in tomorrow.
On time and the floor looks great!
Tech was on time, efficient and carpet looks great.
When the tech's left we were surprised that the carpets did not look clean. We thought they may look better after drying but they looked even worse the next morning. It didn't look like they had been cleaned at all!
It’s done fast
My technicians arrived on time and were extremely helpful, considerate and efficient. I had a few older stains that I have never been able to remove on my own and these guys somehow got them out - my carpets have never looked better! Very happy with the entire experience, start to finish, and we will definitely be using them again.
Keeping us informed about when we can expect you to be here. Cleancut service men. Dries quickly.
Eric Johnson was excellent, well mannered and went right to work. Eric was also on time!
Very professional, clean, and nice staff!!!
no problems
Carpet is clean! Workers are efficient and friendly.
Serviceman outstanding.
Prompt service, good work and friendly customer service.
Professional demeanor. Results.
I appreciated that you were able to fit me into the schedule on short notice. I liked that your technician wasn’t intimidating. Being a young stay at home Mom I’m always weary of strange men in my house and Erick was very nice and respectful.
The service was prompt and efficient. The team arrived on time and they asked for any trouble areas. They were friendly, clean, fast and did a good job.
I love using Zerorez my carpets always look amazing after.
Professional service and awesome results
My carpets looked great after having them cleaned, I'm so happy!
The service was very good. I am very satisfied with the outcome of the cleaning. The man who cleaned the carpets was professional and thorough. He did the work in a reasonable amount of time, and did a good job. I added a request to do my stairs when he arrived, and he pleasantly told me that he could accommodate my request.
All in all, I am extremely satisfied.
Cleaning products
Technicians are polite and informed
The result is good.
Your customer service was awesome! From finding me an appointment right away for my mother coming home the hospital to clean carpet. Your techs. were very thoughtful and did an great job. I will be using Zerorez again.
Thanks,
Name removed
The technician was excellent and very accommodating
They are on time and fast and my floors look good.
The service men were very professional and knowledgeable and explained every step of the process. We had severe pet stains and they made them disappear.
I just love the clean carpets! The two young men doing the work were very thorough and professional. They did an excellent job. I will definitely have zerorez clean for me again and will recommend them to anyone needing carpets cleaned.

The technicians that are sent out have always been very courteous and efficient.I like how they go through everything they are doing and how quickly everything dries. I have used Zerorez for years and highly recommend them to family and friends.