What our clients think of us!

They work, makes my place seem new again

Always a great, clean job.

The Technician was very polite and mindful of what I wanted and expected when he did my carpets. When he was finished he made sure I was happy with what he had done and had me check all the places that I was concerned about to begin with.

There were not cleanup spots or places I had to take care of when he left. The carpets look great and they dried rather quickly.

Thanks.

not sure yet till i see if all the claims are true. the carpet cleaner dude was great.

Ryan and Luke did a great job. Everything from the carpet to the upholstery look fantastic!

No residue left. Loved the enzyme treatment. Loved Abby our tech. She was great and a hard worker.

The service and scheduling was excellent. We did not rate a ten because of the ridiculous pricing for pet treatment.

I thought our carpet was beyond repair. Benjamin, with your specialty cleaning products, did an amazing job on our very stained and dark worn carpet. I had been ready to rip it out, but he gave it new life. Several years ago, I'd hired another company, and Benjamin got out stains that the other company could not. I want to get on an every six months' plan somehow, and have him come back and do the upstairs when we get around to moving some furniture.

I was thrilled with the service. Thank you.

First name removed

First, the cleaners went to my neighbors house, not my house (the house is clearly marked with the address), then they refused to help my husband move a rug and a coffee table (I know, they aren't supposed to move anything - but other carpet cleaning services have done this) and the cleaner asked my husband a lot of irrelevant questions when all we wanted was for the carpet to be cleaned, not gather all kinds of information about us. It made my husband very uneasy, The Zerorez cleaning process is good....but sadly the service fell below expectations.

Quick, punctual, and respectful.

Quick easy thorough

The no residue and the drying time.

I'm not sure what the difference between Zerorez and any other carpet cleaner is. The carpets were just as soaking wet and although the carpets are cleaner, they don't look as great as I would expect. Seems like I can get the carpets just as clean as using my $120 bissell machine.

I have already recommended Zerorez to a few neighbors! The technician was very thorough and even cleaned high traffic areas 2 or 3 times for me. The carpets are so clean and the entire house feels clean and refreshing. I honestly appreciated how hard your technician worked, the affordable prices, and most importantly the results.

I very much like the “no residue”cleaning technique, especially since I have a cat and small dog that I don’t want exposed to harsh chemicals. I am also very impressed with their commitment to customer satisfaction. During a recent cleaning, some spilled solution discolored a small area in the center of my hardwood kitchen floor by actually leaving it much cleaner than the surrounding floor. They responded to my concerns very quickly and agreed to return and clean the entire kitchen floor for free so it would all look the same again. That is a level of service that will make me a repeat customer.

Our experience was awesome with Mitchell Taylor. He was professional honest and thorough. Thanks to him we give him and you a big 10!

You do a great job on my carpets, offer up some good discounts, and the employees are all friendly!

He listened to our specific problems.

Professional & friendly service.
Using whatever methods to get our dog problems.

Carpet looks great!

I have a 26 year old light almond carpet. I have been with one company 8 years, but the last 2 times the spots on my carpet came back within a week of using them. I then tried 2 other companies with the same results. trying zerorez, I challenged the employee to make the spots go away for at least 6 months (the amount of time between cleanings) he accepted the challenge. when completed my carpet looked new (even the entry stairs which are in continual use), it dried within 2 hours and had a soft feel. I thought I was going to have to replace the carpet (it looked so bad), instead I feel I have a brand-new carpet for the price of a cleaning. THANK YOU ZEROREZ, YOU GUYS ARE FANTASTIC

cleanliness of carpet and friendly professional technician

good Sevice,
good worker

Fast service, courteous personnel and easy to set appointments.

Punctual
Professional
Did a good job

The patient and helpful employees and effectiveness of the cleaning. If you didn't get it clean, we wouldn't hire you.

Your technician, Eric Johnson, did a great job. We are very pleased with the carpet. It appears to be mch cleaner.

Very clean and pretty! Smells great!

This was my second Zeroeez carpet cleaning. The first was about six months ago and I was very pleased. Since then, we adopted a dog who had multiple accidents during her first few weeks with us. I expected to pay extra for addressing those areas, but was presented with a complicated variety of add on costs and ended up choosing fewer services than I needed but paying more than double the original estimate—$787 instead of $302. When I walked through the house with the technician afterward, all looked good except for a water puddle in an uncarpeted room adjacent to where he had been working. He explained that he had spilled water next to the door and wall and some must have seeped under, even though he suctioned up the spill in the carpeted area. I wiped it up easily, but noticed later in the evening that a much larger puddle had formed in another part of the room. No damage, just annoying. On my hardwood kitchen floor, I found a 8”x8” squarish discolored area, where I believe solution must have leaked from a piece of Zerorez equipment. It looks like a super cleaned area in the middle of an old floor, but it is unsightly and I can’t get the surrounding floor clean enough to match it. Finally, most of the carpet throughout the house was left very wet, which is different from my previous experience with Zerorez. It’s been over 24 hours, and the downstairs level is still too damp to replace the furniture. Earlier today I discovered that the tech had left his black light behind, so will figure out tomorrow how to notify the local office. I used it to examine the newly cleaned carpet, and found a dozen or more pet stains still shining. However, the spots in the living room that were deep cleaned were no longer evident. The carpet for the most part seems clean and fresh smelling. Paolo was polite and professional, and patient with my many questions. I would like to have my kitchen floor cleaned so that the much lighter spot Zerorez left in the middle of the floor matches the rest of the floor. If you like, I would be happy to send a photo.

I like the job most of the workers do.