Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34665 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 13, 2018 — Rated 10 out of 10 by Luci Baker Zerorez Salt Lake City
What do you like about our products and services?

Gus fit me in to do my car at the end of the day, my car smells so much better after having my toddlers in the back seat for 3 years.

Report a concern   August 12, 2018 — Rated 10 out of 10 by Jane Jones Zerorez Salt Lake City
What do you like about our products and services?

The service was excellent! Our serviceman was so professional, courteous, on time and fast. He did an excellent job and took time to protect our corners and hardwood floors. He explained his process thoroughly, drying time and how long his process would take. He exceeded every expectation and even followed up later in the day to make sure I was satisfied!

Report a concern   August 12, 2018 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and helpful technician. No residue left behind. Reasonable price!

Report a concern   August 12, 2018 — Rated 10 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

the way my carpet looks after

Report a concern   August 12, 2018 — Rated 10 out of 10 by J.O. Zerorez Salt Lake City
What do you like about our products and services?

Like the lack of soap and checicals

Report a concern   August 12, 2018 — Rated 2 out of 10 by S.I. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I sent an earlier email explaining my disappointment with my recent service and did not hear back from anyone so why would I tell you now about my recent service?

Report a concern   August 12, 2018 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

You didn’t leave a mess on the baseboards. The carpet looks great and your cleaner was very nice and professional.

Report a concern   August 12, 2018 — Rated 9 out of 10 by Tracie Perry Zerorez Salt Lake City
What do you like about our products and services?

They were super fast and carpets looked great!

Report a concern   August 12, 2018 — Rated 10 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and well trained staff

Report a concern   August 12, 2018 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

service wa great

Report a concern   August 12, 2018 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great! The technician was professional, efficient and friendly.

Report a concern   August 11, 2018 — Rated 10 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

I like that you don’t use harsh chemicals to do the cleaning. They are also friendly, professional and quick. They care about your home and go the extra mile to make sure that nothing is damaged in the process.

Report a concern   August 11, 2018 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

The tech Paulo was great and very professional. He explained how the products are green and leave “zero rez!” Very pleased with the work.

Report a concern   August 11, 2018 — Rated 10 out of 10 by Char Sorensen Zerorez Salt Lake City
What do you like about our products and services?

I liked that I was able to make an appointment and have the service within the week.
I’m impressed with Gus who called to tell me what time he would be arriving and was here just at the time he said he would be here.
His was very knowledgeable, helpful and did an amazing job. My carpets were embarrassingly dirty and the look amazing after the cleaning
I also accepted his recommendation to put a protective spray on them
The price was reasonable and I was able to pay with my VISA Gus explained other services that Zerorez provides and I will consider some of them if the price is right.
Gus left my home cleaner, smelling good and is willing to continue serving me.
It was a very positive experience and I’ve already recommended Zerrez to several peopl.

Report a concern   August 11, 2018 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

They are the most effective cleaning service!

Report a concern   August 11, 2018 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

Very professional. No odors. Got a very dirty csrpet a lot cleaner thsn we ever thought it could be

Report a concern   August 10, 2018 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

The tech that came was very helpful and professional. He did a great job. I will definitely use ZeroRez again. Thank You!

Report a concern   August 10, 2018 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpets cleaned up very good. Matheus was very personable and did a great job.

Report a concern   August 10, 2018 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

Dan was great! I’ll definitely refer to others

Report a concern   August 10, 2018 — Rated 8 out of 10 by C.W. Zerorez Salt Lake City
What could we do to improve?

Clean them good the first time!!

Report a concern   August 10, 2018 — Rated 4 out of 10 by A.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Technician was not careful with equipment. Baseboards and railings were dented and scuffed up. Carpets looked nicely cleaned but seems some areas were missed.

Report a concern   August 10, 2018 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks good. Good working representative came out to our house.

Report a concern   August 10, 2018 — Rated 10 out of 10 by T.N. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service, fantastic cleaning process, and very little residue.

Report a concern   August 10, 2018 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Great work, so pleased with Ignacio.

Report a concern   August 10, 2018 — Rated 10 out of 10 by Annette Cooter Zerorez Salt Lake City
What do you like about our products and services?

I was pleased that Riley came back to help me understand why I was seeing so stuff coming up when I vacuumed. Zerorez was very understanding and without hesitation came back and fixed things just as they would.

Report a concern   August 9, 2018 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician, Cody, was totally professional and I could tell he knew what he was talking about.
He explained everything and answered all of my questions.
The kicker was that I had forgotten to ask Cody if I should vacuum my carpet again after it dries.So I called one of Zerorez's customer service ladies and she stated I should. And I did and I can't believe all of the amount of dust I got that raised to the carpet from being treated.
Class act all the way around from all of your employees that I dealt with.

Report a concern   August 9, 2018 — Rated 7 out of 10 by J.M. Zerorez Salt Lake City
What could we do to improve?

The tech was very nice, he just rushed through the job and I had to ask him several times to go spots. He didn’t seem to go the extra mile like techs we’ve had in the past.

Report a concern   August 9, 2018 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

The carpets dry quickly and are soft, no icky residue and the technicians are very nice, knowledgeable and fast.

Report a concern   August 9, 2018 — Rated 10 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

Your technicians were very good at cleaning my rooms. They took their time and completed all they were ask to do. I trust them and they did an great job/ Please thank them.

Report a concern   August 9, 2018 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Fernando was on time, explained the process, the cost, and got right to work. He frequently asked my opinion to see if I had any concerns. The tile was cleaned and the grout sealed. Beautiful job. The carpet looked clean and felt soft. It dried quickly. Excellent service. I definitely will call again and will refer them to friends and neighbors.


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