Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34284 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2018 — Rated 10 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

Professional and friendly service.

Report a concern   June 28, 2018 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look like new. Your employee was very thorough, knowledgeable and pleasant and answered all my questions. Definitely a 10.

Report a concern   June 28, 2018 — Rated 10 out of 10 by D.A. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate having a "clean" cleaning process, and your staff has always been prompt, personable, and professional!

Report a concern   June 28, 2018 — Rated 8 out of 10 by K.S. Zerorez Salt Lake City
What could we do to improve?

continued discounts or perhaps incentive if we refer others to your service.

Report a concern   June 28, 2018 — Rated 10 out of 10 by Annette Cowley Zerorez Salt Lake City
What do you like about our products and services?

It was such a relief to have our carpets cleaned so thoroughly. I thought I'd have to replace the carpet in one room that had been stained repeatedly by pets, but the tech pretreated the entire room and there was no smell when he was done. I appreciate that there was no perfume smell either. It's been 10 days, there is no pet smell (even with my nose to the carpet) and the entire house looks great. I'm very grateful!

Report a concern   June 28, 2018 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

Very good, efficient service

Report a concern   June 28, 2018 — Rated 1 out of 10 by J.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Was told when made appt that agent would help me move bed to clean under it and then put back but at time of service was told not the case, that I needed to get everything out of room.

I was not told the carpet would be so very wet. It took about 36 hours or more to dry.

Report a concern   June 28, 2018 — Rated 8 out of 10 by K.B. Zerorez Salt Lake City
What could we do to improve?

Your rates for extra cleaning such as small rugs seems to be high in comparison to a room.

Report a concern   June 28, 2018 — Rated 5 out of 10 by E.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I thought my overall experience with them was really great from start to finish. However, I just don’t feel like my carpets got that clean. I still feel like I see some spots. My carpets weren’t super dirty to begin with, but I’m unfortunately just not happy with the results.

Report a concern   June 28, 2018 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

Angelo was prompt polite and through. Great cleaning at a good price.

Report a concern   June 27, 2018 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, informative, quality’s work that gets done quickly

Report a concern   June 27, 2018 — Rated 10 out of 10 by Weldon Whipple Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks brand new, with no chemical smell or residue.

Report a concern   June 27, 2018 — Rated 9 out of 10 by N.K. Zerorez Salt Lake City
What do you like about our products and services?

We've always been happy with the service and the quality of cleaning. However, this time the stairs were wet for over 16 hours! Rather inconvenient.

Report a concern   June 27, 2018 — Rated 10 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

Great work and customer friendly.

Report a concern   June 27, 2018 — Rated 9 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

I appreciated the on-time arrival and the service provided. They took the time to find the problem areas and clean them thoroughly.

Report a concern   June 27, 2018 — Rated 9 out of 10 by P.J. Zerorez Salt Lake City
What do you like about our products and services?

It was a pleasure working with this company...efficient,polite,easy to deal with....wonderful young man cleaned our carpets!

Report a concern   June 27, 2018 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

I like the price, you do a very good job, and easy to work with.

Report a concern   June 26, 2018 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

Very nice people.
Quality work

Report a concern   June 26, 2018 — Rated 10 out of 10 by V.G. Zerorez Salt Lake City
What do you like about our products and services?

The technology and the service

Report a concern   June 26, 2018 — Rated 9 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Courteous, good communication.

Report a concern   June 26, 2018 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

They come on time, are respectful, helpful, and do a very good job of cleaning my carpet.

Report a concern   June 26, 2018 — Rated 10 out of 10 by Chase Gunnell Zerorez Salt Lake City
What do you like about our products and services?

Eric was the man! Very professional and had such a great attitude. We will definitely be recommending y'all to our family

Report a concern   June 26, 2018 — Rated 10 out of 10 by Jinger Aleman Zerorez Salt Lake City
What do you like about our products and services?

Very professional, explained everything in full before starting, it dried quickly and it looks great!

Report a concern   June 26, 2018 — Rated 10 out of 10 by J.E. Zerorez Salt Lake City
What do you like about our products and services?

Great service at a reasonable rate...second time we've used them and very happy with the results.

Report a concern   June 26, 2018 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and my carpet looked great!

Report a concern   June 26, 2018 — Rated 2 out of 10 by O.O. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The services varies depending on the technician performing the job (Assuming the tools provided are the same). I was very happy with the service done a couple of years ago. This year, it didn't meet expectations even after a re-service.

Report a concern   June 25, 2018 — Rated 10 out of 10 by B.P. Zerorez Salt Lake City
What do you like about our products and services?

Zero residue is great. My rock floors look fantastic!!

Report a concern   June 25, 2018 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Everything

Report a concern   June 25, 2018 — Rated 10 out of 10 by Melissa Davies Zerorez Salt Lake City
What do you like about our products and services?

Always makes carpet look like new

Report a concern   June 25, 2018 — Rated 10 out of 10 by Trevor Buchan Zerorez Salt Lake City
What do you like about our products and services?

Jacob carefully analyzed what was needed to get my carpet clean and explained the processes to me clearly. He was friendly and professional and he got the stains out of my carpet and made it look great.


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