Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33471 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 5, 2018 — Rated 10 out of 10 by Warde Allan Zerorez Salt Lake City
What do you like about our products and services?

The young man that was here was very thorough and went over areas more than once that seemed to need it.

Report a concern   April 5, 2018 — Rated 5 out of 10 by P.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I feel the technician could/should have paid better attention to some of the stains I pointed out. I didn't see any real extra effort in those areas, and some of the stains are still there. I don't feel they were difficult stains by any means, and that some attention could easily have resolved them.

Report a concern   April 5, 2018 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Website / Radio / Email

Report a concern   April 5, 2018 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

OUr tech Kyle did a great job on some really heavily trafficked areas. He explained what he was doing, was very personable and professional. He worked quickly but didn’t rush. We were very impressed with him and the job he did. Our carpets look great. Thanks!

Report a concern   April 4, 2018 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

The service people are very personable, efficient, and quick.

Report a concern   April 4, 2018 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and helpful. Beautiful carpet!

Report a concern   April 4, 2018 — Rated 10 out of 10 by Jennifer Pettus Zerorez Salt Lake City
What do you like about our products and services?

Good follow up and reminder calls. Friendly service, careful service (protected corners and even moved some furniture), and clean carpets to boot! I liked that there was no chemical smell.

Report a concern   April 4, 2018 — Rated 10 out of 10 by T.F. Zerorez Salt Lake City
What do you like about our products and services?

I liked how knowledgeable the technician was and how accommodating everyone was.

Report a concern   April 4, 2018 — Rated 10 out of 10 by T.L. Zerorez Salt Lake City
What do you like about our products and services?

Very efficient! Carpets look great!

Report a concern   April 4, 2018 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

I loved the fact that you gave us "booties" to wear if we had to walk on the still wet carpet! That's a nice addition to your service.

Report a concern   April 4, 2018 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

Customer service.

Report a concern   April 4, 2018 — Rated 4 out of 10 by R.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

It was very expensive (450) and my house smells worse now then it did before you guys came. I didn't have this issue the last time you guys cleaned my carpets

Report a concern   April 4, 2018 — Rated 10 out of 10 by Ava Holley Zerorez Salt Lake City
What do you like about our products and services?

Got our soiled carpet (that had not be cleaned in over 10 years) back to almost brand new! The carpet does not smell like wet dog or is crunchy like other cleaners do!

Report a concern   April 4, 2018 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

great cleaning. great seevice. the technician was knowledgeable, thorough and helpful.

Report a concern   April 3, 2018 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Great service

Report a concern   April 3, 2018 — Rated 10 out of 10 by Gwen Covington Zerorez Salt Lake City
What do you like about our products and services?

Fast friendly and a job well done!

Report a concern   April 3, 2018 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

I wasn't happy with the first service, but they came back and it looks wonderful

Report a concern   April 3, 2018 — Rated 10 out of 10 by M.T.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great. Professional service people

Report a concern   April 3, 2018 — Rated 10 out of 10 by Erik Fuller Zerorez Salt Lake City
What do you like about our products and services?

Angelo was our technician and he did an amazing job for us. He was on time and professional and did a very thorough job. He took extra time to make sure he protected our walls and wood work and did a great job cleaning some tough areas.

I would recommend ZEROREZ to anyone. This is the second time we have used them and they have been outstanding.

Report a concern   April 3, 2018 — Rated 5 out of 10 by R.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Cleaner was nice and friendly. But after he was done I noticed carpet was still dirty in places. I used a white cloth and swiped it on carpet and showed him how much dirt was still left in carpet. He cleaned that area but I still got some up in other areas when he was gone. I also didn't like the fact that he didn't have an attachment that would get into smaller areas.

This is just for traffic areas. I'm in a highrise and he told me that they couldnt get other equipment up into bldg. However, I have had cleaners that did and had other attachments with them.

I probably won't have your company back or recommend you to others in the building.

Report a concern   April 3, 2018 — Rated 10 out of 10 by N.H. Zerorez Salt Lake City
What do you like about our products and services?

Representative was very knowledgeable and thorough. Although there was an issue with the cleaning, Zerorez was quick to remedy the concern.

Report a concern   April 3, 2018 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

THE TECHNICIAN WAS VERY KNOWLEGEABLE AND TOOK THE TIME TO EXPLAIN EVERYTHING.

Report a concern   April 3, 2018 — Rated 8 out of 10 by S.Z. Zerorez Salt Lake City
What could we do to improve?

more effort on the worst discolored grout.

Report a concern   April 2, 2018 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

The young man who came to clean our carpets and tile was exceptional. He looked professional, worked hard, cleaned up after himself, and took particular care not to damage anything. Also, he was cheerful and easy to talk to. When he finished, he had us look at the tile and the carpets to see if we were pleased with his work--and we were!

Report a concern   April 2, 2018 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Tech was very knowledgeable and answered all my questions. Even got my appointment the same day within a few hours!

Report a concern   April 2, 2018 — Rated 10 out of 10 by Melody Fisher Zerorez Salt Lake City
What do you like about our products and services?

You did a great job cleaning the carpets in my whole house. I was able to get an appointment within a couple days of my calling. The service tech arrived in a timely manner, and was finished when he said he would be.

Report a concern   April 2, 2018 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Your technician was awesome.

Report a concern   April 2, 2018 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning. Fast Drying. No residues!!

Report a concern   April 2, 2018 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

You do not use any harmful chemicals. You keep me informed as to when you are arriving.

Report a concern   April 2, 2018 — Rated 10 out of 10 by Kevin Adair Zerorez Salt Lake City
What do you like about our products and services?

You do a great job and we appreciate the timeliness and thorough cleaning each and every time. You techs are the best.

Thanks!!


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