What our clients think of us!

Staff is always very friendly and they get the job done right! My house immediately smells better and looks cleaner. I will definitely keep using your services!

Promt. Kept us well informed

The hard workers and the clean carpets!

Have always been pleased with the cleaning. Since using zerorez. My carpets seem to stay cleaner longer. And the customer service is great.

In all honestly, our areas just aren’t as clean as we expected. Both my wife and I feel like Stanley Steamer did better :/

Your product cleans so nicely and looks super. I was so impressed by your tech. He was friendly and knowledgeable.

The cleaning was done quickly and answered any other questions I had. At the last minute, I asked if he would have time to do one other small room that wasn't on the estimate. He very cheerfully did it. Also gave me the special offer going on that I wasn't aware.

The only complaint I had was the scheduling. We said we needed afternoon, not before 1pm.
I got a text shortly after talking to them that they would be here at noon. Again the morning of our appt. I received a text about 10am that they would be here at noon. I changed my schedule and hurried home from SLC to be here at noon. They called shortly before noon saying they would be later.
He arrived at 3:30. The gentleman did a great job on my carpets. It would have been nice to know he would be late first thing in the morning, not at noon.

The Techs were prompt and friendly! They took time to explain what they were doing and double checked what we wanted done. Our questions were answered and the carpets were clean and done quickly!

We still have so many spots on our carpet that showed up as it dried. There are 3 different areas that absolutely need to be recleaned. This has never happened when we’ve used other carpet cleaners. We’d like you to send someone out to evaluate and reclean the areas.

I still have some spots on my carpet that did not get cleaned.

it works

This company was recommended by the manager of Midshore Manor Apartments ( De
Anne Ward ). The person who did the work explained the process and the time to do the work and also showed me the detailed bill. After he had finished the cleaning he asked me to check the carpets and if he had done it to my approval. I was very pleased to see how fresh and clean the carpets were and at a very reasonable price. I will definitely recommend and use this company again.

My carpets always look great after cleaning. I like the idea that there is no residue left in the carpet.

The product is the only carpet cleaning service that I will use. My carpets are clean and comfortable - not sticky and crusty.
And the personnel are respectful of my home and very easy to work with. before I had even thought of it, Dan was concerned about an art piece that was on the floor and he found a way to protect it from the hose . I appreciated his understanding of my belongings. He was friendly, efficient, and knew his product.

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Dispatch kept me up to date when the technician would arrive and the technician called when he was 5 minutes out. Technician was courteous and did the cleaning in a professional manner.

Technician was very professional and did an excellent job. My couch, chair, and living room carpet look like they were brand new. I was very satisfied with Zerorez and recommended the company to my brother.

No chemicals and does a great job with a short drying time.

the carpet technician that came out to clean my carpets did a wonderful job and I like how the carpets feel after the cleaning

The carpets come out really clean and I like how there is no crunchy feeling after they are cleaned.

Courteous, fast and efficient employees. Did a great job and left the place looking great.

Zerorez was on time and always does a great job. We had a few emergency patients come in just when they were starting to clean the carpets and Zerorez was considerate enough to work around them so they wouldn't disturb the doctors and patients. Thank you Zerorez for helping keep Springville Dentistry in tip top shape!

The technician was super friendly, everything looks really good. Thanks!!

I would like to preface my comments with the fact that I have used Zerorez many times in the past. Only one other time was there a problem with the final result of the cleaning. I did call back and Zerorez did send out a technician who was able to re-clean my carpets to my total satisfaction. My experience this time hasn't been quite as satisfactory. My carpet was initially cleaned on 8/27/18 by a team of 2. After the carpet had dried, there were many areas that needed to be re-cleaned. When I called to inform Zerorez of the situation, the service representative was very helpful in scheduling my carpets for re-cleaning. One of the same technicians from the initial visit came again 9/7/18 to take care of my complaint. Both times, the technicians were very professional. I must say, it does look much better than before but there are still a number of areas that I believe could be cleaner. I know this because other times the carpet has been cleaned, it has been totally amazing (in the not too distant past). Of course, I know that my carpet is 13 years old and has wear to it. I totally understand that fact, but I have been told by carpet people that it is still in very good condition for how old it is. I have loved Zerorez services in the past but with this recent experience, I am certainly going to consider other carpet cleaning companies the next time my carpets are cleaned.

Easy to schedule online, reminder notification was great, dependable and on time, carpet looks great

Jake worked hard and was here for awhile, he pre-treated loosened up the carpet and probably did what he was suppose to do. However, he would walk outside with his booties on and then come back in tracking whatever back in on the wet somewhat clean carpets. The booties had holes in them 20 mins into the cleaning. What's the point of having my carpets cleaned when he's doing that. Then, like I said before I know he pre-treated, but man, my carpets look the same. The only place I see a difference is by my bathroom and that was worse than my other carpets. My other carpets look exactly the same. I took pictures if you want me to send it to you. I asked him if that would come out and he said no. I have had other companies come and clean my carpets and have gotten worse stuff out. Just wondering if he needs to be trained better or what. It was on the weekend and I know he was having trouble with some equipment cause he was late getting to my house. I did get a phone call, but when I pay $415 I want to see a difference. I had him clean my couches and he did get some red hairspray out of one couch, which I was happy about, but I don't think my couches were WOW when he got done. I tried you guys cause my aunt used you and was happy, but I was not impressed. I know I have 5 yr old carpet, but to me that is not old.

Quick dry times and no crusty feeling.

Quoted/planned on paying $150 and was charged twice that. Additionally, a few obvious stains seem to have been missed and ended up doing them by hand.

I was very pleased with the gentkeman who cleaned our carpets. He was knowledgeable, explained everything to me, offered some solutions to problems we were having with our carpet, but never pressured me to purchase extras. I appreciated how thorough he was. He cared for our carpet. I know that sounds weird, but I knew he cared for our carpet, he enjoyed his job. That made me feel comfortable in the knowledge that the job would be done right.

Our technician was super friendly, prompt and answered any questions I had. I felt like he explained all the options and was honest about what I personally needed instead of trying to sell more. The carpets are so clean and I couldn’t be happier!