Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33459 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 3, 2018 — Rated 10 out of 10 by Jenna Anderson Zerorez Salt Lake City
What do you like about our products and services?

Quick and on time!

Report a concern   May 2, 2018 — Rated 10 out of 10 by N.W. Zerorez Salt Lake City
What do you like about our products and services?

Great products. Super clean carpet after the service and managed to get grease stains out of the carpet. Quick service and in and out.

Report a concern   May 2, 2018 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

Your produce went on very easily and had good aroma. And the tech that did the job was very curtious. Answering question I had during the prosses

Report a concern   May 2, 2018 — Rated 10 out of 10 by W.B. Zerorez Salt Lake City
What do you like about our products and services?

Zerox comes on time as they said they would.

The driver is friendly and the work he does is excellent.

He got out all the spots and did a great job for me.

I always get Zerox to clean my carpets.

Name removed

Report a concern   May 2, 2018 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Customer service is on point - Ryan was terrific
Product works and smells clean

Report a concern   May 2, 2018 — Rated 10 out of 10 by Haley Richman Zerorez Salt Lake City
What do you like about our products and services?

The guy cleaning our carpets was knowledgable and kind. I love how clean he got my daughter's recliner chair and rug. It saved us from having to throw it out. My carpets were cleaned quickly and efficiently. When the times comes to clean them again, because I have kids, I will defiantly call Zerorez again. Thanks guys!

Report a concern   May 2, 2018 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

everything! Very Professional

Report a concern   May 2, 2018 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

My carpets always turn out beautifully with Zerorez. And they often have good offers to take advantage of for carpets and vents. Generally, I can schedule with them whenever I need my carpets done, however it is challenging around any holiday. The technicians are always friendly and the office staff that schedule appointments are professional and helpful. I highly recommend Zerorez to others.

Report a concern   May 2, 2018 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

Technician was professional but friendly, quick but took the time to get it done right

Report a concern   May 2, 2018 — Rated 0 out of 10 by C.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The reason we went with you is you claim that your water doesn’t leave residue and that you don’t need to flood the carpets therefore the carpets dry faster. I was told by the tech that cleaned the carpet that it would dry in 4-6 hours and we are going on 30+ hours and our carpets are still damp and there’s a mildewy smell. There were even spots in our dining room that had a soapy residue. Completely opposite of what you advertise. Someone came and dropped off a fan after we called to complain but that is so loud and only works on one area. My husband called and I guess another tech is coming out to re-do the cleaning but that’s not for another 2 days. So my house is chaos with our whole first floor’s furniture in the garage and kitchen. It’s a total inconvenience! There is no way I would ever recommend or use your company in the future.

Report a concern   May 2, 2018 — Rated 10 out of 10 by mike ziemann Zerorez Salt Lake City
What do you like about our products and services?

Dries quickly-nice service people-leave a pair of booties with you-after finish makes sure you are satified.

Report a concern   May 2, 2018 — Rated 7 out of 10 by J.P. Zerorez Salt Lake City
What could we do to improve?

The job done was beautiful but I thought it was pricey.

Report a concern   May 2, 2018 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

High quality service and friendly staff.

Report a concern   May 2, 2018 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpets looked great! I appreciated the helpful hints our cleaners gave us of how to avoid certain problems we’ve had with our carpets! Thanks!

Report a concern   May 2, 2018 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

On time, pleasant technician, clean non residue carpets.

Report a concern   May 1, 2018 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

Quick to schedule, does a great job.

Report a concern   May 1, 2018 — Rated 10 out of 10 by T.P.M. Zerorez Salt Lake City
What do you like about our products and services?

He did a great job for us. Thank you

Report a concern   May 1, 2018 — Rated 10 out of 10 by S.O. Zerorez Salt Lake City
What do you like about our products and services?

Always on time always a great job. Thanks so much

Report a concern   May 1, 2018 — Rated 7 out of 10 by S.S. Zerorez Salt Lake City
What could we do to improve?

People should be more informed that answer the phone.

Report a concern   May 1, 2018 — Rated 10 out of 10 by W.W. Zerorez Salt Lake City
What do you like about our products and services?

Service both with the cleaning & the admintrative

Report a concern   May 1, 2018 — Rated 10 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

Your technician was very efficient, friendly, and the finished product met our expectations!

Report a concern   May 1, 2018 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

Your technician talked to me about what he was going to do. He wore shoe covers in the house. We walked the house together. He talked to me about the products he would be using and what was agreed upon on the phone. Did a great job. The carpets seemed wet when he left. With the windows opened the carpets were dry in about 4 to 5 hours.

Report a concern   May 1, 2018 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Your service people were great! Can't remember their names but hope you can look them up and let them know. I really appreciated how they handled things.

Report a concern   May 1, 2018 — Rated 8 out of 10 by W.S. Zerorez Salt Lake City
What could we do to improve?

Some areas did not come as clean as you usually get them. Over all a good job.

Report a concern   April 30, 2018 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

You do a good job.

Report a concern   April 30, 2018 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning technician was super nice and helpful. I highly recommend your team!

Report a concern   April 30, 2018 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

I have used Zerorez for years! My carpets look fabulous! Thank you!

Report a concern   April 30, 2018 — Rated 10 out of 10 by Sharee Swenson Zerorez Salt Lake City
What do you like about our products and services?

We had a problem with the furnace filter we ordered through you when you cleaned our ducts. They came right out and took care of it immediately. They werre very cordial and apologized for the inconvienence. We will definately contact you again when we need our carpets or ducts cleaned.

Report a concern   April 30, 2018 — Rated 9 out of 10 by R.W. Zerorez Salt Lake City
What do you like about our products and services?

Got out the stains

Report a concern   April 29, 2018 — Rated 9 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

Quick and non-fragrant. Cleaned out really dirty carpets very well


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