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based on 33459 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician arrived at the time he said he would. We walked through the house and addressed any trouble spots all though there weren't any to speak of. He was quick and thorough and after showed me spots that had heavy traffic damage and put down a special protectant to help keep it form sustaining any more staining. Fast, prompt, efficient and thorough! I've used them before and definitely will use the again!
Riley did a great job. Love not having my carpets full of soap! My carpets look beautiful!
The guy who came to our house was very nice and did a great job explaining things.
Thanks for addressing that difficult area!
They did a great job! Thank you!
Friendly and convenient. Quickly it was done and dryer.
Your process
Great customer service.
I have been a repeat Zerorez customer for many years. I'm not sure what more to say. I want clean carpets; Zerorez gives clean carpets. We're all happy!
My carpets feel clean after. My technician was great, he was efficient , and courteous.
Fast, clean, amazing, honest, personable... See ya next year
great customer service and communication
easy and quick scheduling
competitive pricing
great product
I love the way my carpets look and feel after you clean them. Your staff is amazing! When I need my carpets cleaned, I only call Zerorez!
The clean feel of the carpet
No chemicals, Technician was very knowledgable
Amazing job, great staff, great prices, everything explained and couldn’t be happier.
Services are great.
Quick, thorough, quality.
In our building they clean the hallway carpet. The guys doing the work were nice the only complaint we have is that the tile in front of the elevator lobbies on each floor was messy. We did not pay them clean the tile and it was left a mess from all the work.
The service was very good and he was very kind. The rugs have turned out good other than the area rug still seems to have some dirty spots, but it was pretty dirty. Overall we were very pleased and would recommend you and use you again.
Always on time or early. Carpets look clean and feel wonderful. No messes are left. Just a great way to keep the floors looking and feeling great.
When the person who cleaned my carpet came into the house. He said he could smell pets. He used his ultraviolet light to show me where my cats had accidents. I was shocked. He then said my rooms would need to have the special treatment at $75.00 per room. My bill went from $210 to $588. Needless to say I was shocked, but needed to do it because of the "mess". I had never had anyone tell me my house smelled. Now I have the residual smell of the product he used. Which I can't stand. I wish I had never called your company!!
I loved how much communication there was and how quick & timely it was done.
I like your products because the carpets dry faster than other companies. Also, there is not that wet carpet smell.
I like how clean the product is and how it doesn't harm the carpets
Reliable, consistent and professional
High focus on customer service and a job well done.
the man who did our carpets was friendly and did a great job with the carpets
You get the carpets clean and will come back if there is still a problem
We love your product and the professionalism of your technicians. Thank you.