- Phone: 801-288-9376
- Visit Website
based on 34282 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dan went above and beyond working on the stained carpets. He spent extra time and was persistent. Other carpet cleaning companies that I've used in the past, just look at the stains and don't take the time to try. Dan was amazing! Everyone should request that clean their carpets!
The crabby answering girls.
I have always appreciated the way Zerorez has cleaned our carpets
I recently had my carpets microsealed in my new house. It was a very quick process at a reasonable price and I’m so glad to have my carpets protected for up to 10 years! The zerorez technician was patient and professional and kind and explained the whole process to me in a way I understood. I love zerorez! They are my #1 choice in carpet cleaners.
It stayed wet for about 8 hours and there are still a few spots that I know can be removed.
The young man who came to clean was fantastic. He was neat and polite. He listened to what I wanted and repeated it back to be sure he understood. He took the time needed to really clean the carpet. He helped me move a table and was so polite about it.
My carpets look better than they ever have. I have already recommended your company to my co-workers and family.
My carpet was clean! Dan the tech was awesome!
Good service, nice and friendly, carpets are clean😊
I appreciated you fitting me in the week I called. The scheduler, dispatcher and technician were all very professional, kind, and courteous.
Corinne
Your scheduler called at the time she told me she would to let me know an approximate time my carpet cleaner would be here. Daniel also called to let me know when he was in route. When he arrived he introduced his self to me, which was nice also. I love how clean my carpets turned out. Daniel was very polite and did an exceptional job. I would certainly request him to come back the next time I need my carpets cleaned.
First name removed
This was the second time I have used Zerorez. Riley was on time, helpful and efficient.
Everything was great! Paulo is an awesome worker and a very polite, nice young man! You all always have good workers! I would absolutely request Paulo do the job again!
Fast service, good communication, good job on the carpet
I love how the carpet feels and how quickly things were dry. I just just feel like there was some spots that looked like They weren’t even cleaned. I don’t know if there is any other options to get the higher traffic areas cleaner.
Prompt service, pleasant and respectful techs
The tile was cleaned very good, but the damage to my wood floor was not a pleasant surprise... and even though a man came and said he would turn in the request for repairing it, it is still not repaired and it has been 3 weeks.
I appreciated the courteous workers and the good work they did.
No Resedue the worker was awesome
The technician Riley was very professional and polite he gave me a call letting me know he was on his way and how long. Then when he was done he called and let me know he was done and point out a spot in TV room was damaged which I knew about also he sent me pictures of the areas he cleaned.
We were very pleased with the service we received from Zerorez. Our technician was very professional and efficient. We are happy with the results.
Efficient, thorough, friendly people, fair prices, quick drying.
The process is very clean and the carpets look great!
The service providers are always professional and they do a good job in getting the carpets clean.
Great Service as advertised! Very pleased with the service provided. Will definitely use Zerorez again!
We had a room that smelled of urine and they came out to clean the carpet once and it still smelled after they left. They came out again and I used all the products they recommended and then some and they did take a lot of time to clean the room and saturated it with water to flush out the smell, but even after all that it still smelled and my carpets were crusty once it dried. I know other people have pets and kids that have had urine issues and they just don’t seem to have the right products or cleaning solutions to get rid of the smell. They are pricy and don’t guarantee that the smell will be gone with their products or service. So most likely use another company. The guys that came out did work hard and did their job so I don’t blame them. I just think it’s over priced and didn’t meet our expectations for a company that has high reviews. Pretty disappointed.
I like that you don't use a lot of chemicals or soaps. I like your service.
Spots came back after only three weeks. I think $200 is a lot to pay for only three weeks of clean carpet.
Your workers are top notch
Very knowledgeable about all types of floors — not just carpets.
Your, very nice young man, Riley, was In and out in a hurry, but did a great job. i have given a recommendations, already.