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based on 33459 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very communicative. Reasonable prices. Friendly technician. Helpful staff.
The cleaner was very good.
Everything is so clean! Our carpets & couch. We love no soap too.
Prompt and thorough. A job well done.
I appreciated your concern to come back to address my issues which were taken care of. I am happy with the results! Thanks
The technicians were very friendly. They were also very informative and walked me through the process, and also gave me feedback during their cleaning process.
I also liked that the carpets were dry in a very short amount of time.
We were surprised that the initial treatment did not remove pet stains and additional expense was required. We were not informed about this in advance.
Good quality service, prompt and friendly staff.
They work well. The carpets look like new.
Although a little more expensive than I was expecting, I needed extra products due to the stains that were assessed in my house. The technician was very knowledgable about the types of stains and what the best soluions were and gave me tips for future stain removal. The technician was very pleasant and friendly, easy to understand and was clear on the costs and reasons for the increase in the initial cost. My carpets look great!!! I'm planning to call again for my downstairs once I get it cleared out! Thanks!!
It’s quick, easy, and effective
They do a great job
Way to expensive. Purchased the pet urine product to take the smell out. Didn't work.
Very efficient and on time
Technician was informative, friendly, hardworking, and efficient. End result was some great looking carpet.
I appreciate the professionalism of your representatives.
Great communication
very professional, great service, great product.
The Service man spoke Spanish and was very thorough and efficient. The results were great. My wife is very happy with the results.
The technicians were very knowledgeable and professional with every step of their service. They answered all my questions with clarity enabling me to understand what Zerorez was offering? They were very respectable and friendly making communication regarding the service they performed easy.
My bedroom was stinky because of my dogs. The products used were very effective in cleaning and deoderizing my carpet. Great job!
Also the guys who came to clean my carpets were very nicer and very professional. I would give them a 10 for their excellent work and manner.
Thanks zerorez!
Carpet still smells and I paid $400+
If we had any questions, the representative answered our questions. He was also helpful to move some of the furniture that was very heavy for my husband. I like that it does not take so long to dry.
Eric was very professional and knowledgeable about the product and service. Thank you. Sincerely First name removed
The technician was very accommodating and quick. I appreciate that your techs use foot coverings for their feet and guards to protect the corners of the walls.
That they are both pet and environmentally friendly. I also liked how informative and thorough the tech was.
The technician was very knowledgeable. Made me feel comfortable. I will use your company again.
The technicians were prompt and courteous. They explained everything they were doing. I liked the fact that no soap or chemicals were used which attract dirt.
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Great employees! Hard workers and end result excellent!