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based on 33459 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything went smooth, and they did a great job on my carpet. My only complaint is they left my garage door open. That is how I had let them in, and when I returned later, the door was still open. No problems though, just seemed odd, as they might have called if they were unsure what to do.
Did a great job. Were personal and easy to work with. Let us pay over the phone.
The young man who cleaned my house was very helpful and quick
Service guys were pleasant and redid my couch cushions willingly when I asked them to. The carpets look good too.
Friendly and fair service
Lucas cleaned our carpets on Monday - the entire upstairs. I am so happy with how the carpets look, and happy with the customer service that we received from Lucas, he was patient with our dog and our 4 grandkids, always had a smile, and worked super hard.
Smooth process from booking to the final walk through.
The carpet cleaning was good. However the pet smell is now worse than before.
The technician that came to our house was so helpful and did a wonderful job! The carpets look great and we are pleased with the overall experience!
Carpets look great and the tech (Austin?) was awesome. Very professional and knowledgeable.
Loved it - Harrison was excellent!
Good quality cleaning.
I was very please to have an issue I had with my cleaning resolved to my satisfaction. Thank you
Very good service technician. Easy to visit with and answered all my questions. The carpet looks very good after all of the abuse it has been through.
I left for vacation right after the cleaning, hence the delay in responding. When I went downstairs afterward, I discovered a lot of spots that didn't get removed. The young man who did the cleaning was very personable and nice, but he didn't get out some of the dirt in the traffic areas. Sorry.
No residue, no chemicals!
Courteous and efficient workers. Product dries quickly and carpet is clean.
Very clean, nontoxic & it leaves mycarpets looking like new..
I liked the process you use to clean the carpets. And they didn’t have to soak the carpets so much.
Thoroughly clean. Friendly staff.
You got up old stains I had worked on. Carpet looks like new!
Leaves no residue, carpets are really clean.
Timely and good service
Our technician was able to remove a stain that previous carpet cleaners couldn't.
Did a great job on both the carpet and the grout. Would highly recommend your service to anyone wanting fast, dependable and outstanding service.
There are still spots on the rug and the edges are still dirty. It took THREE days for this rug to dry out and who has 3 days for this? Probably first and last time with ZeroRez
Drys quickley
Every time you come to our home, your service is always professional, quick and extremely good.
Great service. On time and did a great job
The quality of carpet cleaning with Zerorez is so superior to any other service we used before we found them, that we wouldn't consider another company. No residue, no spots reappearing, no need to call them back ever!