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based on 33459 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that you don't use chemicals. I have a grandbaby who is now crawling and she can crawl on beautiful clean carpets.
It's easy to schedule, appointment are quick and the techs have always been very good.
Professional technician. He informed me of everything he would be doing. Quick service.
The service was on time and very friendly. I would think though that for $200 worth of tile cleaning that the edges of the tile grout would get clean too. But there are a few places at the edges that the grout is still black and dirty. Other than that, the carpets look great and dried by the end of the day.
I have never had my carpets cleaned by you before but after hearing Doug Wright advertise I thought I would try it. The young man who did the work was pleasant and helpful, carpets are clean and look good, my only complaint was that it took over 10 hours to dry. It was a rainy humid day and that would be part of the problem, however I have never had a process that soaked my carpets and I don't think that is a good thing for the wear of the carpet.
Our experience was very positive; our technician, Riley, provided a thorough cleaning and was pleasant and respectful of our space. We are pleased with the overall experience.
Very nice,good job , desire to do good job that I felt was done to what I expected and am very pleased. Good job on all the spots, they are gone.
The fellow who cleaned my carpet was very professional, and did an excellent job. He answered all my questions. I would recommend Zerorez to family and friends. I will use them again in the future for all my carpet cleaning needs.
I am very happy with how clean the carpet it, how quickly it dried and with the efficiency, knowledge and work ethic of the technician.
I thought I was getting the special of 33$ per room...I paid a lot more. Little frustrated!
They are on time and do a thorough Job. Drying time is quicker than anybody else I have used.
I was so happy with the carpet and couch cleaning I received from Zerorez! The technician helping me was friendly and thorough, making sure I was happy before he left. He was knowledgeable about what kind of cleaning would be most helpful for the type of couches we have and communicated with me to make sure I was informed. I will use Zerorez again and would recommend them to anyone!
Fast friendly service. Carpet doesn't feel rough and hard after being cleaned by Zero Rez.
Friendly customer service! Awesome job on my carpets.
The service is always fast and efficient and the carpets dry quickly.
the makeup stains were removed as requested
Friendly service, great cleaning solution with less dry time and no residue. The cleaner answered all our questions and worked quickly. Thank you!
Great communicators, on time, and a wonderful and professional technician.
Carpets look great!
Thank you.
Zerorez is professional, on time and your products are great! Thank you.
A my house looks absolutely amazing and the people before us destroyed the carpet :-( the technician was incredibly friendly and informative and it was an all-around amazing experience
My carpets are 19 years old. I have only had Zerorez clean them. Today they still look clean I will never trust anyone to clean my carpets. Even the area rugs I have had cleaned look like new.
Move techs. Good work
My carpets look new again! Thanks!
Give a special for homes in the Tooele area
After the carpet was cleaned there was a spot still on the carpet. He had to come back to get it off. Also there were some areas of the grout that were not as clean as othe areas.
Your people worked efficiently were knowledgeable about their work. If possible I would have the seasoned worker return, the trainee seems to have the potential of being an excellent employee also
No soap used.
First time customer and I am very pleased and happy with how my carpet looks. We had to make a last minute time adjustment and the office staff was very accommodating.
Our tech Noir Haji was on time and very friendly and a pleasure to work with. We did a walk through to make sure I was happy. He answered any questions we had. He did a great job!! I will definitely recommend Zerorez.
Thanks
The technician was nice and professional. Made an effort to please.
I chose your company because I heard the commercial on 1280theZone Radio station.
We were happy with the way our concerns were taken care of the carpet looks great