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based on 33459 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Crushed it
Very good service! Better than other carpet cleaning business. We will call you again in future. Thank You!
G and C Hansen
Customer service is amazing! Employees are very respectful towards your home. They work hard and get it done!
Our carpets look great and Our technician was so nice and efficient! Great experience.
The cleaning guy was friendly and very fast. The carpet looks great and it was dry by that evening.
honor the franchisor marketing (30% off coupon) w/o having to speak directly to the franchisee manager
nowhere on the marketing does it say 'you hve to spend a minimum to get the 30% coupon'
anyway, nice that the franchise owner/manager gave the 30% off, but shouldnt have to argue about it with the help that answers the phone.
the cleaner kid and everythinug else was 8/10. Will use again and refer.
I would like to see the price be a little bit less so I could have my carpets cleaned more often.
Its affordable, its good, and the staff are always pleasant and accommodating.
the service was great good man, very nice,like way my carpets look, thank you.
He did a great job on my carpet it was over dirty and look sooo much better
My carpet is so clean and soft, it’s like brand new!! I t looks amazing!!! And Erick was very knowledgeable about his work. I am very pleased!! Thank you very much Zerorez!! And Doug Wright for always talking about this company.
I like that the cleaning is done using electrolysed water so there is no residue.
Fast and nice kind people
I like the idea of no soap remaining in the carpet after it's been cleaned.
You're on time, quick and efficient!!
It made my carpet look like new
Dependability. Came on time. Clean, professional technicians, excellent job. Very satisfied with quality.
Carpets turned out great. Technician was professional. Price was right.
Did a great job.
They are on time, friendly and do a good job
Fast dry
Very satisfied with the work on my carpets. The young man Mitch
was very polite and easy to talk to. I will have you again. Thank you
Fast
Great service! Accurate quotes and very reasonable costs. I appreciate your phone calls letting me know the approximate time of arrival. The technician, Garrson was fantastic! I love Zerorez!
The gentleman that came to clean my carpet was very personable and professional. Great service. Love the 30 day guaranteed!
We got 3 rugs cleaned for over $400. The rugs looked almost the same when they got done. They said that traffic areas just don’t get clean sometimes. We called another company to come out. They cleaned all 3 rugs for $160. And the rugs looked like new when they were done. We called customer support to see about a refund and the person told us they didn’t offer refunds, but the cleaning was garaunteed, and we should have called them to come clean again. Well the tech made it sound like they had done as much as they could when they were here and this was just how it was going to be. We were offered a discount on our carpets, but were not really interested in having to get those done twice. I have pictures of the night and day difference if you are interested.
The technician Jayson was informative and very professional.
Great tech. Did a wonderful job.
clean, efficient, carpet stays cleaner longer.

On time, quick, fast, helpful and nice.