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based on 34284 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was thorough and prompt. Overall a good job and experience.
Always on time. Came back and re-cleaned a spot per our request. Carpet cleaning lasts for several months.
I think a 10% loyalty coupon for next time or friend referral would be nice or anything to thank me for my business and encourage me to use your company again.
It worked! Also, I don’t remember the guy’s name, but he was very polite and did a great job!
I have used this company several times over the year's and have loved thirst work everytime.
I was so excited to use Zerorez but after paying almost double of what I was quoted I still have several spots on my carpet and a few water spots were made on my couch.
Set up appointment and keep me advised just when they can arrive after last appointment prior to mine. Very skilled to know just exactly what to do to care for your carpets situation. Very professional and I asked for the same tech as was here the last time so he knew exactly what he had done so could move on quickly with the new carpet situation. All around great job. I would never call any other service. Many thanks!!!
I trusted Zerorez to come in for my appointment— even tho I was called away and couldn’t be there myself. They did a terrific job AND called me to report before they left my home. That’s Service!
The carpet did not look clean spots after it dried. When it dried still could smell cat urine. I told the tech where the spots needed to be treated, but if he could not see with his blue light he did not treat.Had the carpet treated pet. I would still use you again but dissapointed.
I love how my carpet looks !!!
Nour came to clean my old carpets. I was so worried the seams would look terrible! He was so careful and polite. He explained all the processes. Thank You so much !!
Service, fast drying,
Our technician was very friendly, professional and informative.
How soft my carpet is after
They were courteous, worked quickly and did a good job.
Your technician, Ignacio, had such great customer service and was very kind and helpful. I really appreciated his confidence in your product and the out come is better than what we could’ve expected. Plus the fair price we felt we paid was great. We are very pleased and will definitely use your services again and recommend them as well.
Matt provided us great service! Thanks!
My technician was friendly and did a good job.
The young men you sent to clean my carpets were great. I am so happy I will want these two to come back and clean them again. I will call about Christmas time like I do every year. Please let them know how happy I am. Thank You, Jim Oblad
Quick and chemical free
More discounts for returning customers. Also, cheaper prices on couch cleaning. Hate to hire two different companies for one job
Jacob was very thorough
Technician seemed very knowledgeable about floor care.
Very professional. I like that no soap is used. Carpets looked great after they were cleaned.
I always appreciate the professional attitude of the technicians who have cleaned my carpets over the years.
I also appreciate that your product is nontoxic.
I felt Zerorez representatives to be cordial and very helpful. When I registered a concern after their initial visit they sent representatives out to my home to address my concerns. They too were very cordial, and they did what they could. However, they said that the problem with the entries into the home was the lay of the knapp on the carpet, and there wasn't anything they could do. They did check it out and found that there was no residual dirt in the carpet. I have no reason to doubt their analysis. Again, they were cordial, and spent as much time as needed to address my concerns.
I was amazed that the years of traffic dirt doesn’t exist anymore on the carpet! The carpets look like they did when we had them installed. The tile that was cleaned also looks and smells so much better! We had a couple of cats that had trouble keeping to the litter box and no matter how much we cleaned the tile, we couldn’t get the smell out. It’s so much better now!
My carpets look fabulous...like new! I have already told my neighbors and they will probably use you. The job was done very quickly. My only complaint is that there were several water puddles on the laminate floors that I had to mop up.
A couple spots wouldn’t come out, and 2 new spots appeared afterwards that we had to scrub out by hand. Technician was awesome, so no real complaints.
Only carpet cleaning service that does not void the warranty!

I have used Zerorez twice now and both times I experienced friendly and efficient service with excellent results!