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based on 34278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fresh smell without all the perfumes and chemicals. And I liked how the worker got all the edges clean on my stairs!
I like the fact that my carpets are cleaned without soap. They dry fast and the spots don't return.
Love it.
Didn’t work the carpets enough and were finished way too quickly. Came back and redid but having to reschedule after spending that much money was not worth it to me
Customer service was excellent from gentleman who did the cleaning
Everything
Chemical free
Fast friendly service
I have always used zerorez and been happy with it, but this last cleaning my living room looks awful. There are noticable clean spots, and other spots that look untouched. I was quite disappointed with the job done.
Colton was such a sweetheart and a darling young man, (very polite and kind), but he wasn’t very thorough. My carpet is brown, so I think because he couldn’t see visible stains, he was very fast. But it still feels dirty. And I told him to be pretty thorough in the walkways that get the most traffic, but he wasn’t. I can still see a few dark marks. He didn’t take any extra care at all. Overall, I am disappointed. My carpets don’t look or feel any better, and we dealt with not having any furniture for two days for nothing. Granted, my carpet is low quality, and not in the best shape anyway, but I had hoped this would help put a Band-Aid on it, and it didn’t. Maybe my disappointment is misdirected.
I like how you always have some type of promotion. I like that your people pay attention to details and always do a good joy.
Customer service was great. Colton did a great job and Was friendly and accommodating to our needs
Carpet looks great and feels softer. Workers were nice and not pushy trying to sell things.
My technician was very nice and I like the non toxic chemicals.
Great service and knowledgeable technicians. Carpets look great!
I Feel like the technician was in a rush as it was the end of the day. And he didn’t put in any effort to remove stains besides going over it twice. I’ve heard so many good things about Zerorez so I was a little disappointed. Nothing special compared to other companies I’ve worked with.
Super clean and no residue!!!!!!
I am very happy with my newly cleaned carpet. It looks so much better. I Will be making an appointment after the holidays to get my tile cleaned. Thank you so much Roy
The quality of work you man performed at our home. He was great and we enjoyed having him in our home. We plan to use you in the future for all our work in our home.
Great Job.
Michael and Lionda Last name removed.
The technician was friendly and efficient. Very good experience.
This the second time in recent years that I have used your services. I don't remember his name but the young man who cleaned our carpets was a perfect gentleman. He was pleasant, worked efficiently and also offered other services to make our environment as nice as possible. I like your product because it seems to get the carpets cleaned but does not leave a soap residue to collect dirt so that the carpets need to be cleaned again (what seems like sooner).
I will use your service again when it is needed and certainly recommend it to others.
They did an excellent job. Answered my questions on how to maintain the carpet. Thank you.
The carpets were cleaned to satisfaction, in a timely and efficient manner by knowledgeable, friendly and courteous technicians
Follow up
Good job
Good tech
Dante Farrell, Zerorez Technician, was excellent. He did a very nice job, and I would recommend him and your company without hesitation. Appointment reminders and updates were timely and appreciated. Thanks so much.
Thought the tech did a great job and seemed to be helpful in suggestions made to do spot cleaning, etc. in the future.
Everyone is friendly and a great job cleaning.
Very friendly and informative. The carpets look great and feel great.
i like the cleaning method and the service technicians were pleasant and efficient. I wish the other products they try to sell you were mentioned when i made the appointment and talked about the price.
I thought the men did a good job. It was just a touchup, but i appreciate their work. The carpet looks great both in the frontroom and bedrooms. Thanks to those two young men.
Excellent product and service!
They were on time, professional, did a good job.
Zerorez gets carpets clean!