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based on 33456 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tenants say the carpet is clean and looks great.
I'm frustrated with the (dog treated areas) which I was told is $50.00 per area (approx 200 sq feet). I told them when I made the appointment that I had 2-3 small circular areas I'd like treated that were in different rooms but very small (not even close to 200 sq feet, I explained that to the tech as well but I was still charged $100, which is ridicules for those spots, also my bedroom only had a small amount to clean as my bed takes up most of the room so I asked if he could do my attached bathroom which is literally 2 passes with the brush and he said it was an extra $20.00. So I passed.
The refusal to move any furniture. Other companies do I’ve furniture, that is why your company would be listened and insured.
The tech. Was not detailed oriented. He missed several spots that I had to have zerorez come back out and do.
The stains on my living room carpet have all come back to the surface. It looks like it was never cleaned. Also one area in the bedroom. Very disappointed after hearing all the hype of how great Zerorez is supposed to be.
Dan Driggs did an excellent job. He is the best technician from ZEROREZ in 5 years. He was able to clean the wear zone of our carpet where the others did not.
I LOVE how clean my carpets are!! It is amazing!! Our technician was Matt and he did a great job!! He was careful, detail-oriented, not in a rush or hurry to get the job done, worked hard to remove the stains, he educated us about carpet fibers, and how to clean plus protect them. He didn’t put any pressure on us to upgrade the services we had chosen. He just let us know what our options were. We were very impressed with Matt, his service, and caring nature!! We want Matt to clean our carpets next time!! Thank you Zerorez and Matt for making my carpets like new again!!!
Appreciate how curious he was today. He thoroughly went over the details before he began and wanted a walk through after.
I have used the company before and I would highly recommend you to others.
I like your service and cleaning products. I have already recommended your company several times to others. Your people were great.
Carpets look great and I don’t have to worry about harmful cleaning agents.
Very good job.
This was the first time I had used Zerorez and I was very pleased with the results. I have heard them advertised on KSL radio for years and I decided to give them a try. Our technician was Gus and he was very knowledgeable and friendly. I hope they look as nice in 6 months as they do today. The proof will be if the old stains don't bounce back. First name removed
Walking around barefoot on my newly cleaned tile floors, I still feel like there was something on them and left my feet dirty. I re-vacuumed and mopped them.
But at least most of the grout was cleaner.
Technician tried to charge me more $ AFTER the job was complete. If there was a problem with the bid, and he felt like an adjustment was needed, it should have been discussed and agreed upon before he started the job.
Always friendly techs who are efficient, know what they are doing, and do it well. Thanks.
You guy was very friendly and knowledgeable!
Carpets are very clean and technician knowledgeable and helpful.
My carpet looks the same as before it was cleaned!🙄
Fast easy friendly
The service technician was timely in coming to his appointment, he was professional and thorough in his work, and we are very pleased with the results of his work.
Efficient, friendly and good product.
very friendly and competent technician. Product is as advertized.
His price was about forty dollars higher than my quote and claimed he had no knowledge of a deal involving stairs.
My home felt and smelled clean - really clean. a couple of stains did not, though much lighter, did not come completely out.
Techs were prompt and polite. Did a great job. They explained every thing really well.
Always do a great job on my carpets they feel soft and clean, not crusty like other cleaners
My carpets have never looked or felt so clean. The cleaning process is amazing, our technician Dan is the best. He made sure we were satisfied before he moved on to the next area. Excellent customer service!!
KSL was 100% correct when they say Zero Rez is the best! I was impressed by the communication with me! My carpets looked great after and they even did more than I asked for same $!! I will always recommend them!
Love that we get phone calls that tell us when to expect a technician. Also, it feels like they do such a thorough job.
Your technicians are friendly and go out of their way to make you happy. You really feel like they are working for you.

The quickness and efficiency of the cleaning! The cleaner was kind and knowledgeable and did great.