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based on 34278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleans my carpet better than anything else I’ve tried
Thorough quality cleaning
THE MEN WHO CAME WERE WONDERFUL.....THEY DID AN AMAZING JOB!
My cleaners were quick and efficient.
I was given a quote over the phone. I thought it was a little high but she said the technician would let me know the correct amount after he gets here and evaluates the house. He told me the same price. He didn’t do as much cleaning as the time before and it was more? Just surprised.
I loved that you don’t use chemicals to clean with. Riley Cox was also very professional and nice. I love that my carpets are clean!
Family
Good morning! Chad was in my home on December 3 to complete a carpet cleaning project. He was fast and efficient and so courteous. And I remarked to him that I appreciated him setting up the corner covers to protect the door woodwork from the hose. Nice! Hadn't been done before. I would definitely recommend Zerorez as a preferred source for carpet cleaning, and Chad was an excellent and totally competent technician in getting the job done right!
Had a couple of wet spots that took longer than 24 hours to dry, but overall was pleased,
It smelled great and was very clean. I would have them come again...
I was super impressed with my couch cleaning! The technician Jeff was very professional and did a wonderful job! We have a white couch that look almost like new. It was in rough shape and was in desperate need of a cleaning. My mom has been a Zerorez customer for years and recommended that I schedule an appointment. I was not disappointed!
Love the way my carpets look after they have been cleaned by Zerorez
They are expertly done by professional cleaners
I loved the professionalism shown from the original phone call on through to the scheduling follow through to the final excellent service with the onsite service.
The guys were great, but I believe the math was done incorrectly on a rug I had cleaned, which meant I was charged $45 instead of $35. That's an almost 30% markup.
no chemicals. Professional techs. Answer questions. Clean and effecient
The employees were awesome, our carpet looks much better!
Jacob was great. He was knowledgeable and hardworking. My sofas and rug look like new!
Your technician Noir, was a very hard worker and made sure we understood everything about the process. We are thrilled with the job done! We'd heard about Zerorez on the radio and that's why we decided to try your services. We're so glad we did! Thank you so much and Merry Christmas!
Be on time. For the last appointment was two hours late. Cleaning went well. Well satisfied with results.
The technicians were very friendly and they kept me informed on their arrival time. My very old carpet looks new and rejuvenated and it dried completely by the next morning.
Efficient
Angelo was a very polite ans sweet young man. He did a wonderful job. I would recommend him to all your clients. 🎅🏻🥰
Matt was great!! He worked extra hard to treat a trouble spot on my carpet from my 3 year old ! He was very professional and very nice. I will request him again in the spring!
Great customer service, pet friendly, very easy to schedule. Thanks!
We can trust that our carpet will be clean
Our carpet man came on time and we think the carpets look terrific. The drying time wasn't too long for a very snowy and cold day. About ten hours. We will definitely call you again.
Carpets seem very clean
still had streaks in my carpet after a second return cleaning. Never heard back from company
The only complaint I have is that there was a lot of water left in the carpet at the edge of the dining room. So I had to use old towels to soak it up.

I love that they guarantee their work for a month. I had them come back out and redo a few spots.