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based on 34278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
In and out very quickly, technicians are very customer oriented, very satisfied with the cleanliness of the carpet. Great job!!
Great technician. Answered my questions. Was efficient and friendly. Carpets look great.
Excellent service, rugs look like new.
Carpets looked great after pet stain removal and cleaning. The employee have me good advice on a variety of cleaning tips to use for future stains and prevention.
I was not impressed. Sections that weren't that dirty to begin with weren't clean thoroughly. Spots that should have easily come up, didn't. I had to ask the tech to clean the area where the tile met the carpet because he didn't even try at first. I also paid extra money for a room that had pet stains & to be honest, they look worse. I'd love a certificate for another cleaning honestly, because I do not feel like I got my money's worth. I've done a better job on my own with a rental!
Radio
We want to thank Matheus for fixing our dirty section problems with the living room and stairs that were left by the first technician.
There have been several times when I was scheduled for a day and then didn’t hear back about what time someone was coming... then no one ever came. It’s annoying to move furniture and plan to be home and then not get it done.
Professional! Jared was the Best. He represented your company and provided a great service. We want Jared next time!! !
Matt was great!
The carpets stay cleaner longer
Fast. Friendly. No chemicals
Our carpets were so dirty and after you came they looked so much better! I also like how quickly they dried.
Jacob (the technician) was very professional, thorough, and courteous. He was also a hard worker and did an excellent job! I really appreciate the job he did!
I will definitely use your company again!
I had some bad spots on my carpet and there was no pretreatment done. Consequently, they did not all come up.
Our service went well. Prompt. Clean.
Very quick. Great service from technician. Looks great - quick drying time.
Prompt, thorough, quick. Very professional and a job well done!
The tech was professional and answered all my questions. While the older traffic stains didn't come out (which he told me in advance) they look much better than before. The carpet is cleaner and softer and smells better.
The carpets dry faster than with steam cleaning and look great.
Fast, professional. My rugs look great. Will definitely use again
Friendly guy , Nor , was his name , I think . Carperts look great
The technician was so friendly and had some great ideas for in between cleanings, the carpets looked great.
Came on time
Explained how it would work and how he would clean my sofa.
Explained pricing
I love the quality of service I receive every time I use Zerorez. My carpet and upholstery looks wonderful! Chad is a great technician.
You do what you say you are going to do and do it for a reasonable price.
Super fast cleaning and drying! No chemicals is the way to go!
Nour H was very professional, polite and efficient. Explained many things to us and was prompt, careful with the walls and furniture and kept us updated on everything he was doing. Look forward to our next experience
I like the communication. The price is fair. I felt like Paul was capable and he was hard working . He took very good care of my home
Came on time. Pleasant. Explained what he was doing and why. Gave me options
Professional team and great work!