Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34278 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2018 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

Easy to schedule
Great results

Report a concern   November 12, 2018 — Rated 9 out of 10 by N.C. Zerorez Salt Lake City
What do you like about our products and services?

You are prompt, clean, respectful and friendly

Report a concern   November 12, 2018 — Rated 10 out of 10 by S.O. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very thorough and efficient and the carpet looked great! Thank you!

Report a concern   November 11, 2018 — Rated 9 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

Price, speed, convenience

Report a concern   November 11, 2018 — Rated 10 out of 10 by Aimee Cooper Zerorez Salt Lake City
What do you like about our products and services?

The serviceman, Dan, was excellent! Loved the phone calls the day of letting me know when he’d arrive. Great service. Ease of scheduling an appointment.

Report a concern   November 11, 2018 — Rated 10 out of 10 by A.A.D.W. Zerorez Salt Lake City
What do you like about our products and services?

ZeroRez does the very best job getting our 20 year old carpets looking like brand new. We’ve used other companies and they just don’t clean as well. Life long ZeroRez fans!

Report a concern   November 11, 2018 — Rated 10 out of 10 by Luci Baker Zerorez Salt Lake City
What do you like about our products and services?

Don't know what kind of guys you higher but gosh darn that Rees is annoying as heck. And Riley H? Why does he work there? Pretty sure you guys need to let him go. Carpets look great though thank you!

Report a concern   November 11, 2018 — Rated 10 out of 10 by Tyler Daniels Zerorez Salt Lake City
What do you like about our products and services?

Service was great. Very professional tech.

Report a concern   November 11, 2018 — Rated 3 out of 10 by J.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My traffic areas did not come out as clean as they usually do. When I spend $414 on only the upstairs, I would expect to be pleased. I believe you charge too much. The reason why I scheduled with you in the first place is because a technician told me Zerorez would be able to take out a spot I have that I had given up on. He is evidently not with your company anymore. Dante, the technician who cleaned our carpet this time did everything he possibly could to remove the stain, without success. I have no problem with him. I simply am used to being satisfied with the rest of my carpet.

Report a concern   November 11, 2018 — Rated 10 out of 10 by K.O. Zerorez Salt Lake City
What do you like about our products and services?

Less residue and cleans up well

Report a concern   November 11, 2018 — Rated 10 out of 10 by Jean Newman Zerorez Salt Lake City
What do you like about our products and services?

I have used your services for many years and have always been more the satisfied with the results. Your people are very well trained and work hard to accomplish what they have been asked to do. I always let people know about your company.

Report a concern   November 10, 2018 — Rated 10 out of 10 by T.V.H. Zerorez Salt Lake City
What do you like about our products and services?

Fast, on time and thorough. Carpet looks and smells great.

Report a concern   November 10, 2018 — Rated 10 out of 10 by H.S. Zerorez Salt Lake City
What do you like about our products and services?

The person who came to clean our carpets, Jacob I believe, was awesome! He was very easy to talk to, explained everything very well and was quick and efficient! He made the service great!

Report a concern   November 10, 2018 — Rated 9 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

Carpets clean!!!

Report a concern   November 10, 2018 — Rated 10 out of 10 by R.E. Zerorez Salt Lake City
What do you like about our products and services?

Service man was great . Very efficient.

Report a concern   November 10, 2018 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

Great service. Great employee. I will use them again.

Report a concern   November 10, 2018 — Rated 10 out of 10 by V.K. Zerorez Salt Lake City
What do you like about our products and services?

Great service!! Eric did a great job on our carpets. We just had them cleaned yesterday but so far I think they look great.

Report a concern   November 10, 2018 — Rated 9 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

Good clean system.

Report a concern   November 10, 2018 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

We are very pleased with the way our carpets look after getting them cleaned. The title and grout look great also.

Report a concern   November 10, 2018 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

The gentleman that came to clean our carpets was courteous and careful of our belongings. The carpets and upholstery came very clean and we were excited that no residue meant they wouldn’t attract dirt. The cost was very reasonable.

Report a concern   November 10, 2018 — Rated 10 out of 10 by Donalyn Ford Zerorez Salt Lake City
What do you like about our products and services?

Love you service. Professional and hard working staff. They do a great job and carpets dry quickly after finished. I always get the protectant. Really makes them easy to clean the next time and everything comes out looking like new again.

Report a concern   November 10, 2018 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician we had was very knowledgeable and explained everything well. He did a good job and the carpets look great.

Report a concern   November 10, 2018 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

on time and efficient

Report a concern   November 10, 2018 — Rated 10 out of 10 by Amy Broadbent Zerorez Salt Lake City
What do you like about our products and services?

Great service! Jay Bauer our Tech performed a super job on our carpets. He explained the cleaning procedure and was very thorough during the whole process.

Report a concern   November 10, 2018 — Rated 10 out of 10 by Michelle Black Zerorez Salt Lake City
What do you like about our products and services?

Paul did an exceptional job. Great service and a great job done on some very dirty carpets! My carpets smell great once again! I wouldn't use anyone but Zerorez!

Report a concern   November 10, 2018 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

I was so impressed with the results of your carpet cleaning system! I will definitely be using Zerorez in the future. Fernando was very efficient, thorough, professional, and courteous. Thanks!

Report a concern   November 9, 2018 — Rated 7 out of 10 by B.F. Zerorez Salt Lake City
What could we do to improve?

There were a few stains/spots that they didn’t get along the edges of the carpet. :( They ask you how it looks when it’s wet and you can’t walk on it yet to look around, so there’s now way to really know until it dries if they got it all.

Report a concern   November 9, 2018 — Rated 10 out of 10 by H.R. Zerorez Salt Lake City
What do you like about our products and services?

Everything went great! I’m happy with the service I received.

Report a concern   November 9, 2018 — Rated 8 out of 10 by S.B. Zerorez Salt Lake City
What could we do to improve?

I feel that my home was easier than quoted and he was in and out really fast because of the prep I had done and there was no adjustment to the invoice. The carpets look nice.

Report a concern   November 9, 2018 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job cleaning our carpets did it in a timely manner.


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