Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33458 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 24, 2018 — Rated 10 out of 10 by Doug Roundy Zerorez Salt Lake City
What do you like about our products and services?

Responsiveness and cleanliness.

Report a concern   July 23, 2018 — Rated 8 out of 10 by M.P. Zerorez Salt Lake City
What could we do to improve?

I think they did a great job but pretty pricey. I guess you get what you pay for.

Report a concern   July 23, 2018 — Rated 10 out of 10 by C.G. Zerorez Salt Lake City
What do you like about our products and services?

I like that your techs are on time, pleasant and professional and that there is no residue.

Report a concern   July 23, 2018 — Rated 8 out of 10 by N.E. Zerorez Salt Lake City
What could we do to improve?

Just double check and go over a second time the tough stains. I had to leave and was unable to check carpet. The master bedroom had two areas that should have been gone over again. There is a weird stripe of dirt down bedroom hallway which is very noticeable and bothersome

Report a concern   July 23, 2018 — Rated 10 out of 10 by Lance Kocherhans Zerorez Salt Lake City
What do you like about our products and services?

Paulo was very professional and enjoyable to work with. Carpets came very clean and dried quickly.

Report a concern   July 23, 2018 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly technician. Discussed exactly what he was going to do. Carpets were cleaned well.

Report a concern   July 23, 2018 — Rated 10 out of 10 by Denise Barrett Zerorez Salt Lake City
What do you like about our products and services?

The very best carpet cleaning ever!! Professional staff and fabulous customer service.

Report a concern   July 23, 2018 — Rated 10 out of 10 by W.P. Zerorez Salt Lake City
What do you like about our products and services?

Good price, he was on time and did a great job!

Report a concern   July 22, 2018 — Rated 10 out of 10 by Connie Fowler Zerorez Salt Lake City
What do you like about our products and services?

So far we are very satisfied on the carpet cleaning job. Scheduling was well executed and explained. Cleaning person was very courteous and completed the work in a very professional manner.

Report a concern   July 22, 2018 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

I like the products you use and your staff is very good.

Report a concern   July 22, 2018 — Rated 0 out of 10 by D.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Tech left the carpets much, much too wet! It took 2 days for the carpets to dry out! Also, the Tech broke a blue glass radiometer that was hanging above the kitchen sink! This was purchased years ago at a gift shop in Zions National Park. The Tech never said a word about breaking it. He was the only one in the house at that time, so it wasn't broken by someone else; and I didn't discover it until after he drove away. The least he could have done was own up to his mistake!
Very disappointed in Orem!!

Report a concern   July 22, 2018 — Rated 10 out of 10 by Madeline Reed Zerorez Salt Lake City
What do you like about our products and services?

Their process completely cleans my carpet! It is hands down the very best!

Report a concern   July 22, 2018 — Rated 9 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Employee was very professional and helpful. Seems to have done a good job. Looks so much better!

Report a concern   July 22, 2018 — Rated 10 out of 10 by Rick Kemp Zerorez Salt Lake City
What do you like about our products and services?

Cleans very well and smells clean.

Report a concern   July 22, 2018 — Rated 10 out of 10 by Kathy Hansen Zerorez Salt Lake City
What do you like about our products and services?

The technicians are experts at what they do. They have an eye for detail and ensure my home is taken care of. They protect my walls and corners and wipe up any drop of water that ends up on the hardwood. They are courteous, professional and knowledgeable.

Report a concern   July 22, 2018 — Rated 10 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

Kid that came to the house was super nice. Sorry he missed his family party due to running late.

Report a concern   July 22, 2018 — Rated 6 out of 10 by T.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Use a better product to protect my carpets from future stains..... the MicroSeal has a nasty smell for about 18 hours and you should warn your customers... there are better ways to protect like super hydrophobic coatings! MicroSeal is pale compaired to super hydrophobic coatings.

Report a concern   July 22, 2018 — Rated 9 out of 10 by K.K. Zerorez Salt Lake City
What do you like about our products and services?

Ben did a great job and we were pleased with the service.

Report a concern   July 22, 2018 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

Love the way you clean carpets without chemicals or residue! Also loved having a female technician! And she did a perfect job! Thank you!

Report a concern   July 22, 2018 — Rated 10 out of 10 by Levi Turner Zerorez Salt Lake City
What do you like about our products and services?

The hot guys!

Report a concern   July 21, 2018 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

Politely and efficiently done. Paulo cleaned our carpets, and did a very good job!

Report a concern   July 21, 2018 — Rated 10 out of 10 by Cindy Wakefield Zerorez Salt Lake City
What do you like about our products and services?

Your employee was very friendly and did a very good job!

Report a concern   July 21, 2018 — Rated 10 out of 10 by Pamela Mickelsen Zerorez Salt Lake City
What do you like about our products and services?

Peter was really nice and did a good job. He explained the charges and was up front with the price. I was very happy with the service and how my carpets turned out.

Report a concern   July 21, 2018 — Rated 10 out of 10 by L.V.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpets feel, look, and smell so clean! Thanks!

Report a concern   July 21, 2018 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

No harsh chemicals makes Zerorez safe gor my asthmatic and allergy-ridden family.
Prices is comparable to other carpet-cleaning services, but a better value for not leaving residue and build up.

Report a concern   July 21, 2018 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Reasonably priced. Left my carpet feeling clean, with none of the residual tackiness my previous carpet cleaner left behind.

Report a concern   July 21, 2018 — Rated 10 out of 10 by R.S.M. Zerorez Salt Lake City
What do you like about our products and services?

Service staff were very helpful explaining the options for one very severely pet-stained area, including carpet repair, which we chose.

Report a concern   July 21, 2018 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

I really like the fact that no soapy residue is left in the carpet

Report a concern   July 21, 2018 — Rated 8 out of 10 by G.R. Zerorez Salt Lake City
What could we do to improve?

Very pleasant employee and he explained everything very well. Wish he would have worked a little harder on the more soiled areas. (Hallway) I'm sure we'll be calling for a return visit to hopefully improve how those areas look.

Report a concern   July 21, 2018 — Rated 10 out of 10 by Rachele Durrant Zerorez Salt Lake City
What do you like about our products and services?

Great communication. Knowledgeable staff.


Privacy Policy