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based on 33734 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician, Hunter, was very thorough and extremely careful. I would ask for him again.
He was very friendly and good to deal with and was there when he said he would be. A Big Thank You to Hunter.
My house has a lingering wet dog smell.
Friendly service.
Your technician was helpful and very considerate of what our needs were. He went over everything he was going to do and had suggestions to improve the service. He went through each room with his large brush vacuum first, which really helped with getting the pet hair out of the carpet. We have two dogs and cleaning up the fur is a constant effort in our house.
The young men were nice, polite, and were mindful of our home. But it seemed like they didn’t CLEAN our carpets. They just ran the vacuum/spray device over the carpet once and really didn’t put effort into really doing a GREAT job. Like going over what we’re obviously areas that needed more attention. A good job but not one that I’d put my name behind.
Quick & friendly service!
Super fast, simple, and CLEAN!
Our technician did an amazing job. He was very professional and a hard worker. We had a lot of carpet to clean and he was great! Other companies have left my carpet soaking wet but not zerorez! I love that you don’t use soap that only makes your carpet more dirty.
Our technician was so professional, really great. My concern and confusion is that after he left I rubbed a white towel in some of the rug that had been cleaned and it came up dirty. Then I rubbed it in several of the carpet areas and got the same result in each room. I understand if drains won’t come out but is there supposed to be dirt still in the carpet?
There has been an awful smell to our carpets that wasn't here before after they were cleaned. There were a few spots that I was really hoping to get out which is why I wanted the carpets cleaned but the spots are still there.
Professional and friendly employees. Excellent carpet and tile cleaning.
My carpets looked really clean and the young man who came was excellent.
The service representative was very nice, she explained what she was going to do and how much it would cost us. She did a great job on our carpet!
Friendly efficient technicians. Our carpet looks amazing!
kept appointment and did a good job.
Already responded on our last service.
I loved the clean smell- the fact that when I walked into my house the next day, I did not smell a thing! No lingering food odors or anything! It was great! The huge filters of my home- aka- carpet- was sparkling clean!!!
We were very pleased with his work and would love for the same technician to help us next time.
fast and efficient service
It was fast, and they did a great job. My old carpet looks great.
The guy was very kind, and my carpet looked great when he left
My carpets look beautiful ! Thank you for a job well done
I would like the carpets as clean as he did the second visit.
Smelt good after he finished. Now it’s dry, still smells bad. Not as bad
Our carpet dried within the day it was cleaned.
Your product and services are top notch. Eric is very efficient and customer service oriented. Thank you.
Great service!
On-time, good quality, and trustworthy!
I really enjoy the fact that the cleaning process does not involve any harsh chemicals. Very beneficial for my pets!!
i did't give you because there ere a couple spots that didn't get clean that i had to spot clean myself