Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33734 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 24, 2019 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

Seemed to do a good job and Tech was good and careful with our house. Thanks!
Report a concern   September 24, 2019 — Rated 10 out of 10 by Dan/Marcine Littledyke Zerorez Salt Lake City
What do you like about our products and services?

Re products. Ahead doesn't leave a detergent residue so the carpets appear cleaner. The technician was very helpful and did a great job
Report a concern   September 24, 2019 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

Everything perfect
Report a concern   September 24, 2019 — Rated 7 out of 10 by R.R. Zerorez Salt Lake City
What could we do to improve?

Did great

Report a concern   September 23, 2019 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

No soap, No Rez, Great Service:)
Report a concern   September 23, 2019 — Rated 8 out of 10 by E.M. Zerorez Salt Lake City
What could we do to improve?

Price
Report a concern   September 23, 2019 — Rated 10 out of 10 by P.V. Zerorez Salt Lake City
What do you like about our products and services?

Thorough, detailed, provided good service
Report a concern   September 23, 2019 — Rated 10 out of 10 by Nancy Pomana Zerorez Salt Lake City
What do you like about our products and services?

The technician was quick and the carpet looks great
Report a concern   September 23, 2019 — Rated 8 out of 10 by C.B. Zerorez Salt Lake City
What could we do to improve?

They did an overall great job. Felt like they rushed a bit at the end and missed two big dirt spots in my master bedroom. That disappointed me. Pleased with everything else and the carpet looks good. Thanks!
Report a concern   September 23, 2019 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

Technician did a great job! He was friendly, informative and completed the job in a timely manner. Very pleased with the clean carpet!
Report a concern   September 22, 2019 — Rated 10 out of 10 by ShaRon James Zerorez Salt Lake City
What do you like about our products and services?

My rug was filthy AND 23 years old; Due to the depth and multiplicity of stains, I honestly believed there was no hope for recovery!! Ray assured me there was hope. First he checked for pet stains with a black light. Then he vacuumed. sprayed all stains then began cleaning. At the end he asked me to check the results. I WAS BLOWN AWAY!!! It looked like a brand new carpet! Even the stairs that are constantly and daily by 4 people and visitors seemed brand new. I am so delighted. Ray also taught me how to stay ahead of spots and spills and help my carpet stay clean longer. My husband exclaims each time he enters the house how beautiful the carpets are and how wonderful they make the house look. THANKS FOR THE TRANSFORMATION!! ShaRon James
Report a concern   September 22, 2019 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

The tech was awesome. He did a great job.

Report a concern   September 22, 2019 — Rated 10 out of 10 by Shanna Michelsen Zerorez Salt Lake City
What do you like about our products and services?

I love how clean the carpets are.... You guys are AMAZING!!! And the price is great too!
Also our carpet tech was great!!
Report a concern   September 22, 2019 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

The quality of work & caliber of employees
Report a concern   September 22, 2019 — Rated 10 out of 10 by Sandra Heal Zerorez Salt Lake City
What do you like about our products and services?

The carpet has a good smell. It is and feels clean. Love that they can spot the pet problems and take care of them. The carpet looks refreshed.
also it is dry by the next day.
The technicians were very professional. Made sure that I understood what they were doing.
Report a concern   September 21, 2019 — Rated 9 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

Prompt service and availability

Report a concern   September 21, 2019 — Rated 10 out of 10 by T.A. Zerorez Salt Lake City
What do you like about our products and services?

They were so professional and handled all of my concerns.

Report a concern   September 21, 2019 — Rated 10 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

The carpet got cleaned below the surface. The technician, Roy, was friendly, wore shoe covers, and explained the cost of the service up front. He was knowledgeable about the Zerorez system and guarantee.

Report a concern   September 21, 2019 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

The service representative listened very carefully to what I wanted, did an excellent job of cleaning, and then asked me to check it over. Everything was done very well. I would definitely call Zerorez the next time I need my carpets cleaned.
Report a concern   September 21, 2019 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

The technicians are friendly and trustworthy. The job is well done.

Report a concern   September 21, 2019 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Great work. Love the technicians who come to my home. They are professional and personable. My carpets don't have that stiff feel after they dry and there is no "wonky" smell.

Report a concern   September 20, 2019 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job! My carpets look beautiful.

Report a concern   September 20, 2019 — Rated 10 out of 10 by Wendy Wagner Zerorez Salt Lake City
What do you like about our products and services?

Great service and my carpets look like new. I had my carpets installed in 2007 and haven't been cleaned since installation. I was to afraid to have them cleaned because the carpets seem to never be the same. I was so pleased with the results and now will have the cleaned on a more regular basis.

Price was perfect and Conrad was very polite and professional.

Wendy L Wagner

Report a concern   September 20, 2019 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Tyler did a great job. So pleasant and the carpets look great!
Report a concern   September 20, 2019 — Rated 10 out of 10 by JoAnn Thompson Zerorez Salt Lake City
What do you like about our products and services?

Everything! Employees were exceptional! I wouldn't hesitate to have them come back. They were very informative of the product and process.

Report a concern   September 20, 2019 — Rated 10 out of 10 by M.Y. Zerorez Salt Lake City
What do you like about our products and services?

Prompt service, price, attention to detail and good, responsible employees
Report a concern   September 20, 2019 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

prompt, efficient, knowledgeable, and the carpets look and smell good.

Report a concern   September 20, 2019 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Polite, knowledgeable and did a great job!
Report a concern   September 20, 2019 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

The young man was clean,well mannered,and a very hard worker.He took time to explain how the process worked.I think his name was Jake.I enjoyed his company.Carpets look great.
Report a concern   September 20, 2019 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

The tech seemed very knowledgeable about carpets and worked very hard to do a great job. Ours is an older carpet but looks great today.


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