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based on 33734 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Re products. Ahead doesn't leave a detergent residue so the carpets appear cleaner. The technician was very helpful and did a great job
Everything perfect
Did great
No soap, No Rez, Great Service:)
Thorough, detailed, provided good service
The technician was quick and the carpet looks great
They did an overall great job. Felt like they rushed a bit at the end and missed two big dirt spots in my master bedroom. That disappointed me. Pleased with everything else and the carpet looks good. Thanks!
Technician did a great job! He was friendly, informative and completed the job in a timely manner. Very pleased with the clean carpet!
My rug was filthy AND 23 years old; Due to the depth and multiplicity of stains, I honestly believed there was no hope for recovery!! Ray assured me there was hope. First he checked for pet stains with a black light. Then he vacuumed. sprayed all stains then began cleaning. At the end he asked me to check the results. I WAS BLOWN AWAY!!! It looked like a brand new carpet! Even the stairs that are constantly and daily by 4 people and visitors seemed brand new. I am so delighted. Ray also taught me how to stay ahead of spots and spills and help my carpet stay clean longer. My husband exclaims each time he enters the house how beautiful the carpets are and how wonderful they make the house look. THANKS FOR THE TRANSFORMATION!! ShaRon James
The tech was awesome. He did a great job.
I love how clean the carpets are.... You guys are AMAZING!!! And the price is great too!
Also our carpet tech was great!!
The quality of work & caliber of employees
The carpet has a good smell. It is and feels clean. Love that they can spot the pet problems and take care of them. The carpet looks refreshed.
also it is dry by the next day.
The technicians were very professional. Made sure that I understood what they were doing.
Prompt service and availability
They were so professional and handled all of my concerns.
The carpet got cleaned below the surface. The technician, Roy, was friendly, wore shoe covers, and explained the cost of the service up front. He was knowledgeable about the Zerorez system and guarantee.
The service representative listened very carefully to what I wanted, did an excellent job of cleaning, and then asked me to check it over. Everything was done very well. I would definitely call Zerorez the next time I need my carpets cleaned.
The technicians are friendly and trustworthy. The job is well done.
Great work. Love the technicians who come to my home. They are professional and personable. My carpets don't have that stiff feel after they dry and there is no "wonky" smell.
They did a great job! My carpets look beautiful.
Great service and my carpets look like new. I had my carpets installed in 2007 and haven't been cleaned since installation. I was to afraid to have them cleaned because the carpets seem to never be the same. I was so pleased with the results and now will have the cleaned on a more regular basis.
Price was perfect and Conrad was very polite and professional.
Wendy L Wagner
Tyler did a great job. So pleasant and the carpets look great!
Everything! Employees were exceptional! I wouldn't hesitate to have them come back. They were very informative of the product and process.
Prompt service, price, attention to detail and good, responsible employees
prompt, efficient, knowledgeable, and the carpets look and smell good.
Polite, knowledgeable and did a great job!
The young man was clean,well mannered,and a very hard worker.He took time to explain how the process worked.I think his name was Jake.I enjoyed his company.Carpets look great.
The tech seemed very knowledgeable about carpets and worked very hard to do a great job. Ours is an older carpet but looks great today.

Seemed to do a good job and Tech was good and careful with our house. Thanks!