Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2019 — Rated 10 out of 10 by Chrissy Walker Zerorez Salt Lake City
What do you like about our products and services?

Great prices, always cone right out!

Report a concern   September 7, 2019 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

Service very prompt. Mitchell professional and personable. He explained what he would be doing and what we need to know. Zeroez has been easy to work with. I will recommend their services.

Report a concern   September 7, 2019 — Rated 8 out of 10 by P.B. Zerorez Salt Lake City
What could we do to improve?

The guys who did the cleaning were great. I requested a second cleaning due to the carpet looking streaky. The carpet did not clean well even after the follow up cleaning. The people and their service was great but the cleaning job not what I expected.

Report a concern   September 7, 2019 — Rated 10 out of 10 by Natalie DeMill Zerorez Salt Lake City
What do you like about our products and services?

Very friendly staff. Timely, efficient, thorough.

Report a concern   September 7, 2019 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Very accommodating.

Report a concern   September 7, 2019 — Rated 8 out of 10 by L.B. Zerorez Salt Lake City
What could we do to improve?

We are always highly impressed with Zero Rez. However this last time there are orange brown marks on the edges of our stairs. I'm not sure if it became obvious with the other dirt being lifted out or if it's residue from the cleaners used? I've been meaning to call.

Report a concern   September 7, 2019 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly on time and the carpets look great!

Report a concern   September 6, 2019 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Wonderful job! Thank you.

Report a concern   September 6, 2019 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

The technician called ahead of time and was prompt. He explained what he was going to do and gave me feedback about our carpet.

Report a concern   September 6, 2019 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

on time,, efficient, keep you informed by phone, neat, polite

Report a concern   September 6, 2019 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Mitch did an incredible job.He was personable and professional.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Owen Black Zerorez Salt Lake City
What do you like about our products and services?

Conrad worked very hard to makeup for some truck problems that delayed the cleaning process. Carpets in all areas were the cleanest that we have experienced! Thanks very much!

Report a concern   September 6, 2019 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

Great service. Had a minor hiccup which they made right with a credit!

Report a concern   September 5, 2019 — Rated 10 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

The peoplenehoncame to do my cleaning were fabulous and they did a wonderful job!

Report a concern   September 5, 2019 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Cleaned the carpet well and technicians were friendly.

Report a concern   September 5, 2019 — Rated 5 out of 10 by S.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I only gave a 5 because my service guy was in a hurry to clean my carpet. It’s as if he was trying to get off early to go home, or that he had more important places to be. He was very quick with my cleaning. I also had oil spots all throughout my hall and stairs. He claimed he sprayed them with his spot remover, but they wouldn’t come up. I took some cleaner from my house and sprayed the spots and scrubbed them and they came right up. So while I scrubbed my carpet for 20 minutes he worked around me. That’s why I hired Zerorez was to scrub my spots and get them out, not to have me scrub them.

My stairs are still wet and it’s been more than 24 hours. They’re starting to get a crunchy feel as well. I’m still waiting for them to dry before I can see how they really turned out. Maybe too much water was used on the stairs?

Report a concern   September 5, 2019 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Great job very pleased

Report a concern   September 5, 2019 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are clean and done very professionally

Report a concern   September 5, 2019 — Rated 10 out of 10 by Karlie/Scott Stanfield Zerorez Salt Lake City
What do you like about our products and services?

They don’t have all of the harsh chemicals that other cleaners have. Carpet feels & smells fresh & clean after they leave!

Report a concern   September 5, 2019 — Rated 8 out of 10 by L.M. Zerorez Salt Lake City
What could we do to improve?

;Need to get a receipt for payment on Sept 4, 2919,

Report a concern   September 5, 2019 — Rated 10 out of 10 by Julie L Sartori Zerorez Salt Lake City
What do you like about our products and services?

The young men who cleaned our carpets were thoughtful (didn't park in the driveway because he was driving a different company truck and didn't know if it leaks oil! How thoughtful is that?), hard, diligent workers, good carpet cleaners! I will stay with Zerorez!

Report a concern   September 5, 2019 — Rated 4 out of 10 by J.A.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

It seemed the cleaner was in too much of a hurry to finish the job. Had to come back several times to do it right. Plus the damage to our moulding in removing his equipment!

Report a concern   September 5, 2019 — Rated 10 out of 10 by Ivelisse Nielsen Zerorez Salt Lake City
What do you like about our products and services?

We've had your techs over twice, and twice they were friendly and professional. The price was great!

Report a concern   September 5, 2019 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

the young man who came was so polite and careful to not damage my walls! He did an awesome job & the carpets smell great!

Report a concern   September 4, 2019 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Quick and efficient! My carpets look great! Thank you!!

Report a concern   September 4, 2019 — Rated 10 out of 10 by S.D.G. Zerorez Salt Lake City
What do you like about our products and services?

Awesome, professional service from Richard. Thank you

Report a concern   September 4, 2019 — Rated 10 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

Arrived on time. We’re fast and friendly. No residual soap on carpet as with other companies. Dries quickly. 30-day guarantee.

Report a concern   September 4, 2019 — Rated 9 out of 10 by V.G.B. Zerorez Salt Lake City
What do you like about our products and services?

The courtesy of quality workers

Report a concern   September 4, 2019 — Rated 6 out of 10 by J.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The service was very good and timely. The carpets were cleaned well. They did my tile but missed the corners and around the vent so it looked really dirty in comparison with the clean tile.

Report a concern   September 4, 2019 — Rated 7 out of 10 by G.E. Zerorez Salt Lake City
What could we do to improve?

Ben did a great job except when he did not try another way to clean two large (1 ft) spots caused by the bare feet of two people sitting on a couch for a year.


Privacy Policy