What our clients think of us!

The young man called as we were advised he would. He showed up on time and did a thorough job on a very dirty carpet. We are grateful for his help.

I read that your people were coming with masks and equipment would be sanitized. He did neither. There were spots still left of the floor and I didn't see any real effort to even try to lighten it with extra scrubbing.
In my daughter's room, it was like he cleaned the bare minimum, some of the carpet was still dry between the bed and bookshelf. It was smaller than the width of his tool, but he could have used the stairs tool that he had right outside the door. Part of my recliner wasn't wet either. I believe he skipped the bottom foot part.

I think he should have used an edge tool to get by the baseboards. I felt like the job was done, just not thoroughly. I was disappointed.

My floors do look better than they did, but I felt like the technician, while polite, was just wetting my floors and going through the motions-not making a real effort to make them look as good as they could be.

Cleaning the tile left a lot of water and edges by walls and other things still dirty and wanted to much money for a lot of little extra things like cleaning a chair. Putting a extra solution on dog Urine

quality filters. polite ad helpful management and staff.

Carpets look great and they dried very fast

Came when asked, on time. Polite cleaner.

Love you guys

Conrad did excellent and thorough work

Everything went very well, tech was on time, inspected for carpet issues and began working. He was helpful putting blocks under my furniture and took extra time to treat 2 spots on my carpet that would not clean up with regular cleaning methods.

All my carpets look great and I'm very happy.

Friendly and efficient service I would use this company again.

I love the professionalism of the employees at ZeroRez. The results with this carpet cleaning are far superior to other companies. I will continue to use ZeroRez in the future.

I like the promptness, the follow-through verification, the expertise and cordiality of the technician and the results of the work.

Not lots of residue.

You do a great job. Carpets look like new again and the technicians are knowledgeable and friendly.

How well it works.

I am very pleased with the way the carpet looks. Angelo did a great job.

Scheduled
Cleaned
Payed
Happy

He was on time, and did a great job.Name removed

Our carpets look great and the service was great!

Everything looks great the product you put on the rugs has worked wonderful

I’ve used Zeroez a few times both at the house we currently live in and our past home and have always thought they do a good job.
We had a situation with the technician this time I was not happy with. I would be happy to speak to someone if so desired.
Thank you
First name removed

Ryan, the tech who cleaned my carpet, was on time, personable, accommodating and did a very good job. I was very pleased and impressed.

Friendly staff. They were on time, quick, and efficient. Carpets look great.

Better explanation of how a room is defined. If a room is 280 sq. ft. and is over the 200 sq. ft. f
room size, is it considered to be 2 rooms and charged accordingly?

The carpet in the master bedroom has been stained in a swoosh pattern. You sent out another technician to go over it again which did not help. He informed us that you would call in 24 to 48 hours to discuss. I have yet to receive a call back. We are not satisfied.
The only reason I did not give a zero is because my tile looks great!

The staff were friendly and kind. The cleaning was quick and efficient. The carpets look soo good and the couch with 4 year old stains on it looks like I just bought it new. I couldn’t believe my eyes!

You came in less than a week. The man was professional and worked fast. The carpets looked new when he was finished.

It’s always about the employees. Ben was very polite, professional and did a great job.

No residue

I like how my carpets feel clean and not sticky. It dries quickly and they call to remind me as well as calling to let me know when they are around 45 minutes away. The technician was kind, quick and not pushy.