- Phone: 801-288-9376
- Visit Website
based on 33728 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys who came were great and would absolutely use you guys in the future and highly recommend your company to friends.
However, when we called and made the initial quote you ended up doing more than what we had asked for and charging an extra $50 - $60. Next time, please let us know if something is additional from an initial quote and how much it will cost for the extra service.
I called and had an appointment the next day! They did quick work, were honest, and answered any questions I had.
There are still spots on my living room carpet. They seemed to be in a hurry.
I wasn't that happy with it.
As l on gas the tech takes the time to extract carpet after cleaning, I think it’s an excellent service.
This tech Jared did a very thorough job.
That is too frequently NOT the case so is a training issue or something to be emphasized more.
Zerorez did an excellent job on our carpets and couches. The service was done quickly for as much as we had done. The young man who came to our house was a hard worker and very positive. (I wish I remembered his name so I could send his name out there!) I give this company a high recommendation.
My carpet looks great!
Prompt, professional and friendly- and they do a beautiful job!
Service was quick and professional. Carpets are clean. Technician was friendly, through and professional.
Quality product and no hassle scheduling together with no high pressure upsale when the technicians are onsite.
They were fast, professional, and did a great job!
Our technician, Conrad, was awesome. He was extremely friendly and thorough and very knowledgable about the product/service. The carpets dried super fast and look amazing.
They get clean and stay clean. It doesn't take days for carpets to dry.
quick response time. Carpets including the stains were clean. Informative.
My old carpet came back to life! I can’t believe how clean it got. My technician was professional let me know when he was on his way. I would highly recommend Zerorez and will use you again!
courteous, friendly and thorough.
The product is effective and the service is friendly and helpful.
I did have one problem, though:
When doing a room entry area only, I noticed afterward that it should have gone in a little further b/c there was a definite line between the clean area and the rest of the pathway!
Prompt, fast and friendly staff
The Technician was polite, efficient and did a very good job!!
Superior and courteous cleaning staff.
I love Zerorez! My carpets always look amazing after they clean them.
They did a great job. A+. The technician was courteous, professional and most importantly thorough and provided an affordable service. The carpet looks great and dried fully within a day. No stinky smell and the carpet wasn’t stiff and sticky afterwards like other carpet cleaning services used in the past. I will come back to (and wholeheartedly recommend) Zerorez with no hesitation. Thank you!
Great service from start to finish. Love how my carpets turned out. Super professional and knowledgeable! Highly recommend!
Flexible in cleaning the things I wanted vs determined to clean top to bottom.
When I called to find out if my rug was done she couldn’t find me in any of the systems. Then I asked her if it was done she couldn’t tell me and had to call me back the next day. Then she charge me for a fee that I wasn’t told about. Then she called me two days later to schedule a drop off time when we had already done that. I feel lucky that I even got my rug back with how disorganized your company is! The guy who delivered did a really good job and I appreciated him.
They do a great job and very willing to work with my schedule. And reasonably priced.
I was able to get our carpets cleaned the next day. I liked they were fast and effective.
Service and price
The technicians were good. They worked hard to help my pet situation. They worked hard on a stain. They were very pleasant. My. Story’soom amazing.
They were incredibly professional and upfront about everything! They worked wonders on the carpet and were done quicker than I expected.
We keep coming back year after year!! Love how clean the carpet/rugs/ and stone gets after a cleaning! Amazing results!