Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33728 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 3, 2020 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

So friendly and professional and prompt and thorough. Loved them and my clean carpets!

Report a concern   February 3, 2020 — Rated 10 out of 10 by L.A.S. Zerorez Salt Lake City
What do you like about our products and services?

Prompt and efficient service. Wonderful technicians.

Report a concern   February 3, 2020 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and efficient. Great work.

Report a concern   February 3, 2020 — Rated 5 out of 10 by R.J.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Not really disappointed as much as I feel you are too expensive.

Report a concern   February 3, 2020 — Rated 10 out of 10 by N.N. Zerorez Salt Lake City
What do you like about our products and services?

Have been using zerorez for many years. They always do a great job, the carpet always looks great and they work quickly and thoroughly.

Report a concern   February 3, 2020 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Great job. Thank you

Report a concern   February 3, 2020 — Rated 5 out of 10 by M.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

None of the stains came out.

Report a concern   February 2, 2020 — Rated 7 out of 10 by P.M. Zerorez Salt Lake City
What could we do to improve?

Be a little more "up front" with your billing. For instance, you have a 3 room minimum, a water disposal fee, stairs are quite a bit more money. All of this was explained to me when I called to make an appointment, but I feel it should be included in your advertising.

Report a concern   February 2, 2020 — Rated 10 out of 10 by Jamie Bergman Zerorez Salt Lake City
What do you like about our products and services?

Great job! One of my rooms had not been carpet cleaned for five years and I was worried I would have to replace the carpet but it looks great and I’m so glad I don’t need to replace it!

Report a concern   February 2, 2020 — Rated 10 out of 10 by Kamilla Romankowski Zerorez Salt Lake City
What do you like about our products and services?

My husband and I are about to have a baby and ZeroRez was a safe and easy way to get our carpets clean without having to worry about harming our newborn.

Report a concern   February 2, 2020 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

I've always had good experiences with Zerorez!

Report a concern   February 2, 2020 — Rated 10 out of 10 by C.A. Zerorez Salt Lake City
What do you like about our products and services?

Great service and carpets smell brand new!

Report a concern   February 2, 2020 — Rated 7 out of 10 by T.B. Zerorez Salt Lake City
What could we do to improve?

Great cleaning service, kind of pricey. Our tech only did one section of the second couch we had cleaned.

Report a concern   February 1, 2020 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

Great service technicians. They were so courteous and worked hard to make sure are carpets were really clean.

Report a concern   February 1, 2020 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

I like that your service people are so friendly and patient! I love how clean my carpets get with no chemicals. And the prices are reasonable. Thank you! Oh...and thank you for the military discount!

Report a concern   February 1, 2020 — Rated 10 out of 10 by K.M.C. Zerorez Salt Lake City
What do you like about our products and services?

I love how clean and fluffy my carpets feel after getting them clean.

Report a concern   February 1, 2020 — Rated 10 out of 10 by Calene Hall Zerorez Salt Lake City
What do you like about our products and services?

Jeremiah did such a great job on my carpet, including some wool carpeting, and my tile and grout he cleaned and sealed look fantastic!!!

Report a concern   February 1, 2020 — Rated 9 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

The guy was very friendly......But I forgot to giver him our coupons so the bill should have been $470 and not $603. Could I be reimbursed ?

Report a concern   February 1, 2020 — Rated 10 out of 10 by LInda Spencer Zerorez Salt Lake City
What do you like about our products and services?

Great technicians

Report a concern   January 31, 2020 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

Great service and affordable. I’m pleased with how my carpets cleaned up and am excited to see how the micro finish holds up on the stairs. I had them apply the micro finish last time on an area rug and I’ve been amazed at how well the light colored area rug has stayed clean. I had them apply the micro finish on the stairs this time and am hoping for the same great result.
Jeremiah was careful and efficient. Thanks Zerorez!

Report a concern   January 31, 2020 — Rated 10 out of 10 by R.T. Zerorez Salt Lake City
What do you like about our products and services?

Your employee was very helpful did an awesome job

Report a concern   January 31, 2020 — Rated 9 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

The Tech that cleaned the carpets did a great job at getting the carpets clean. However, I was disappointed that our carpets were so moist that they did not dry quickly like they usually do. It was 18 hours, in some spots 24 hours before the carpet was dry and we were able to replace furniture.
The quick drying time is a feature I value and one of the main reasons I have used Zerorez. I will probably use your services again to give you a second chance.

Report a concern   January 31, 2020 — Rated 10 out of 10 by Lynnette Turcsanski Zerorez Salt Lake City
What do you like about our products and services?

The products don't have a lot of bad chemicals in them. I had pet sitains and I could see the products work right away on thre messy areas. I had done areas that needed a second treatment and I was scheduled right away, no discussion and no charge. Great customer care! Both technicians were awesome to work with.

Report a concern   January 31, 2020 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

Great technicians

Report a concern   January 31, 2020 — Rated 10 out of 10 by Bill Shepherd Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did a great job, carpets look great!

Report a concern   January 31, 2020 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

We are very satisfied with the way our carpets feel and look after cleaning and they dry very quickly.

Report a concern   January 30, 2020 — Rated 9 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet looks very good after our cleaning, and your prices are very reasonable. On-line scheduling is very convenient.

Report a concern   January 30, 2020 — Rated 8 out of 10 by S.S. Zerorez Salt Lake City
What could we do to improve?

Keep track of your client history. The tech you sent out said he had no record of us being past customer

Report a concern   January 30, 2020 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

Very knowledgeable workers.

Report a concern   January 30, 2020 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

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