Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33728 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 23, 2020 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, fast and friendly

Report a concern   February 23, 2020 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning, great professional cleaners!

Report a concern   February 23, 2020 — Rated 10 out of 10 by K.M.C. Zerorez Salt Lake City
What do you like about our products and services?

Everything

Report a concern   February 23, 2020 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

:)

Report a concern   February 23, 2020 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Brigham did an amazing job explaining each service. I was very pleased with the results!

Report a concern   February 22, 2020 — Rated 2 out of 10 by P.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

It was very expensive and I felt we were blindsided by not being able to use our 2 coupons we received when we had you come last time and your machine had broken and we had to reschedule. We could only use one $20. coupon. Also it was pay for 3 rooms and get one free. We have used you for 9 years at this address. We weren't able to count our hall for the additional room so we didn't even receive a free room.

If I was to use you again I would definitely call and not book online. We have plenty of rooms that could have been cleaned.

I was very dissapointed in the $214.00 for 2 bedrooms, one with a king size bed so just around the bed, a living room, and an empty bedroom and a hall. Way to much for such a small job.

Thank you for listening.
Name removed

Report a concern   February 22, 2020 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

The tech was very nice and fast.
The carpet looks very nice.

Report a concern   February 22, 2020 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

Your technician did a great job. Carpets look as good as new.

Report a concern   February 22, 2020 — Rated 10 out of 10 by F.W. Zerorez Salt Lake City
What do you like about our products and services?

Thank's for the great service . The carpet looks great and the technicians very informative and professional.

Report a concern   February 21, 2020 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Love how my carpets turn out when they are done...with no residue! They feel soft and clean. The employees are fabulous.

Report a concern   February 21, 2020 — Rated 9 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

How hard she worked to clean our carpet and chairs!

Report a concern   February 21, 2020 — Rated 10 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

Great service. Good job.

Report a concern   February 21, 2020 — Rated 8 out of 10 by B.N. Zerorez Salt Lake City
What could we do to improve?

A bit pricey, I would probably be looking for a sales price.

Report a concern   February 21, 2020 — Rated 9 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

The representative was friendly and explained everything he did. He made recommendations for additional services that would improve my carpet and why he recommended it.

Report a concern   February 21, 2020 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

I was just amazed that our chairs came clean, they were absolutely filthy. The technician did a wonderful job and was very professional.

Report a concern   February 20, 2020 — Rated 7 out of 10 by K.B. Zerorez Salt Lake City
What could we do to improve?

Not sure that the price I was charged matched the advertisement of 3 room at $99, 4th room free and then some stairs. Haven't seen a receipt or final statement but it came in higher than what I thought it was supposed to be.

Report a concern   February 20, 2020 — Rated 10 out of 10 by Allie Theurer Zerorez Salt Lake City
What do you like about our products and services?

Everything was so easy, and explained to me. Our technician Richard made everything so seamless!

Report a concern   February 20, 2020 — Rated 10 out of 10 by E.W. Zerorez Salt Lake City
What do you like about our products and services?

The cleaner did a great job and was able to get out most of the spots I was worried about. I was also grateful that he was so quick while doing a great job.

Report a concern   February 20, 2020 — Rated 10 out of 10 by J.R.O. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate the people who do the work in our home. Explanations are clear and there is time for questions. Thank you to Max, he did a great job.

Report a concern   February 20, 2020 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

I like how effective and efficient your technicians have been.

Report a concern   February 20, 2020 — Rated 10 out of 10 by G.O. Zerorez Salt Lake City
What do you like about our products and services?

Your team is always prompt. They let you know if your carpet has any problems. This last time, because we have very light carpet, they suggested a spray to help keep residue from staining the carpet. They have cleaned our carpets for several years and have been very satisified.

Report a concern   February 20, 2020 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Great

Report a concern   February 20, 2020 — Rated 4 out of 10 by S.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I’m just not overly impressed with how clean my carpet got. We have a high traffic area in our front room that I was expecting to at least look clean and it really didn’t come that clean at all. The carpets only 2 years old so I didn’t think it would still look dirty after the cleaning. There’s also a lot of little spots that I’m seeing that I’m still having to take a spot cleaner to. This wasn’t cheap and I definitely thought it would get cleaner then it did.

Report a concern   February 20, 2020 — Rated 10 out of 10 by W.P. Zerorez Salt Lake City
What do you like about our products and services?

Ryan was a very helpful and efficient technician.

Report a concern   February 20, 2020 — Rated 10 out of 10 by Lisa Hadzik Zerorez Salt Lake City
What do you like about our products and services?

Your people and the brush machine.
Also the corner protectors.

Report a concern   February 20, 2020 — Rated 10 out of 10 by W.C. Zerorez Salt Lake City
What do you like about our products and services?

Excellent cleaning ... Quick service ... reputable technicians ... Good results

Report a concern   February 20, 2020 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

The service associate was very friendly and the job was done so much quicker than expected. Carpets look great!

Report a concern   February 20, 2020 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Quick, timely service and my carpets and tile look great! Technicians were professional and friendly as well.

The promotional deal offered was great and makes me want to recommend you to other friends!

Report a concern   February 20, 2020 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and they are on time and get the job done.

Report a concern   February 20, 2020 — Rated 5 out of 10 by J.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Did not get the stains out as well as in previous visits


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