What our clients think of us!

They meet their commitments w/r to scheduling. They communicate well and are very courteous. The results always meet our expectations.

I love your employees. They are so respectful of my home and so careful not to damage anything. The tech that did my job had a towel and was wiping my wood flooring in my entrance because it had wet sock prints and he didn’t want to leave it like that. They were MY sock prints. Your employees are clean cut and I don’t wonder what kind of person I’m letting into my home. They do a thorough job and they do it fast. They’ve always been so cute and friendly and patient with my little kids running around. Thank you!

The carpet technicians were friendly, accommodating, and totally diligent in trying to to a wonderful job for me.

I like that it doesn't attract dirt.

Punctual, explained everything well, excellent job!

36 hours later my floor is still wet and rippled

Jacob, of Zeroez, is a cut above in the customer service scale. Knowledgeable, professional, and courteous, he taught me much. I bought a home, and my dog would not settle in, going to the point of destroying shutter blinds and the door frame to the garage trying to escape. The slate tile was dark with black grout, and depressing, and all of this together made the transition a challenge. Carpets had stains, but I hadn't given thought to animal stains.

Jacob arrived to give a bid and noticed the blinds missing from the doors. He gave a fair bid and told me the next time he would look for bio stains. I didn't know of any pets the seller had. There were none that we saw. But Jacob's blue light showed massive bio issues in many of the rooms. He suggested that animal smell might be unsettling my dog. He also commented on the slate telling me it was expensive slate flooring and quite beautiful. It had been cleaned with something that left a sticky residue so it collected deep dirt. He said he could brighten it up and found a place to show me the grout was not black. After Jacob treated and cleaned all the carpets, My dog relaxed more. He came one more time and deep cleaned and sealed the granite, which is so much brighter and FULL of gorgeous of color! Jacob told me how to retain my clean floors. My only regret is another worker came the same day to repair something else and tracked the dirty floor water onto the family room carpet so I have a lot of spot cleaning to do. Schedule anything not floors for another day. I highly recommend Zeroez. They know their business and serve their customers like they know them just as well.

very effective and well done

The technicians were very friendly. They did there work very quickly and it was well done.

Very professional. Easy to communicate with. Clear on what services they provide. Great work.

I feel that or carpets are thoroughly clean. Professionals all the way!

At first I was sceptical, But after I read the process on how it works. I thought thought this might work.I read some of the feedback from other customers and they seemed to be happy with the the process.once the tech set and started to get at it. Mitch was a pro he was okay with my ?’s. So far it looks good now that it’s dry. And seems to be doing what you’re telling me.🤩👍🏽Thanx Zerorez

Good

I always know my carpets will be clean and fresh with Zerorez. Mitch did a wonderful job.

Results were beautiful and Exactly as explained. Workers were very polite and house conscious to ensure cords and tubing were no rubbing against my newly painted walls. The service was quite fast. I was very pleased and will use this service again as well as recommend to my friends.

Hunter was prompt in arriving and fast in his service. He explained any problems or challenges going into the job and then showed me later how he had resolved the issues and had a better outcome than he anticipated. He was personable and easy to work with.

Once again I was very pleased with your service and will surely use Zerorez again in the future.

On time, professional, pleasant, concerned for our property

Paid a lot of money to treat carpets and did absolutely nothing.

The second time over the carpet got out the stains i was concerned about

Fast response, friendly, honest and thorough service.

First, the tech tried to upsell things from the start. I realize that he is only doing what he had been trained to do. So, that is more on the company than him. Next, the pre-treatment sprayer had an electrical short or malfunction, which kept tripping the breaker, even when we tried sockets in two different rooms.
Lastly, he didn't even take the wet carpet before he left. If raking is not your policy, it ought to be. It left my carpet looking terrible. Never again will I use zerorez.

Seems like a new technology. The professional carpet cleaning business needed some renovation finally. I also liked that the person who cleaned our carpets had great social skills and seemed a little trendy. Haha! That just makes me feel like I'm hiring someone who is on the cutting edge. He was easy to work with. I loved that he sent pictures to me of his progress. It was super helpful to see all the dog hair he got out of our carpets! So I feel very confident that our carpets got cleaned super well.

I like residue free.No chemicals and getting my carpets clean.Very happy with friendly service. I am a repeated customer.

This is the 4th time I have had you come to my house to clean my carpets~! You always do exactly what I want done~! I have never been disappointed~!! The people who come are very professional and don't waste time, we go over what is suppose to take place. and when thats been confirmed~! Straight to work~! I love how my carpets feel when they are dry~! I love to go barefooted in my house. THANK YOU SO VERY MUCH ZEROREZ I AM A HAPPY CUSTOMER~!!!!!!!! Name removed

Great customer service. Both of our technicians (hunter and James) have been so wonderful and always knowledgeable! Only carpet cleaners I use!

Good products in timely matter

I like the act that you use alkaline water in the cleaning process, and you do not put the white powder that many other carpet cleaning company’s use. Your technicians are also well informed about the cleaning process.

Reliable. Quick. Good work.

Zerorez Representative is always polite and thorough. Floors always look great after being treated.

Your service was great! He was friendly, educational and fast.