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based on 33438 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am actually really disappointed in the grout/tile cleaning. It was very expensive and they did a shoddy job. I really like the technology of no soap, but either that doesn't work for grout or the technicians ripped me off. Either way I paid triple for what I actually got.
John was absolutely wonderful. He was incredibly professional, quick and very thorough with his work. He was in and out within an hour and a half, which was VERY impressive considering we had three levels of carpet to be cleaned! I will be recommending Zerorez to EVERYONE!
FRIENDLY SERVICE. THE TECH WAS ON TIME AND DID AN EXCELLENT JOB.
John worked quickly and professionally . Results are great
The man who came to clean the carpets represented your company well. He was fast and the carpets looked cleaner than what we started with.
Great Eco-friendly and child/pet-friendly carpet cleaning. Great service and fast! Carpets feel soft and luxurious after. No weird smells or stickiness. Highly recommend!
I was surprised how fast the carpets were cleaned. It took longer for me to vacuum the rooms than the person who cleaned them.
Also I was taken by surprise the extra fees for special treatments to extend the life of the carpet and water removal fees. It took less than a minute to apply.
I was quoted around $200.00 and ended up paying $350.00.
I was offered $33.00 per room but not offered clean 3 rooms and get one free. ( like I heard on the radio a week or so later.
Also we were told we could put the furniture back in 6-8 hrs. The steps and hall were wet the next day .
I do have to say the carpets look great! We are happy with the end results but not what we had to pay .
My carpets look great with no fuss and no extended drying time!
I was surprised that it went from one $85-$650 bit of a shock
Good
Clean
Clean traffic area better.
Seems your carpet cleaning lasts longer than others.
The technicians were very friendly and did good work.
I still have dark spots and the smell is very unpleasant
Your people have arrived when scheduled and have performed the work in an efficient manor.
You were able to get stains out of my couch that I thought would be there for ever
Excellent technicians that work hard to make the carpet clean, great equipment as well.
The living room carpet was dry the next morning after cleaning the carpet. Another carpet cleaning business took longer to dry.
Although my carpets are in need of replacement these guys work wonders on them.
On time, very professional, will definitely use again!
Punctual. Friendly. Professional. I highly recommend Zerorez.
Website says 4 to 8 hours to dry. The guy said 8 hrs. Over 30 hrs later with heater on and 4 fans going and we are almost dry. I don't see how this is better than other services when it comes to dry time. And there were clumps of hair left behind. Guy was nice though and seemingly thorough.
I am embarrassed to say that I don't remember the technician's name - but he is great! I would recommend him to anyone who is looking to have their carpets cleaned. You have a great employee and the carpets look and feel great today!
They were efficient and friendly and very clean.
They did a Great job! Friendly and professional.
Easy to schedule appointment, service guys were nice, results were great. Our carpet was extremely dirty and needs replacement but we didn't have time. The carpet looks presentable again.
The service was very good and professional. There is one spot I thought could need more attention
Thanks for asking. I do have a comment.
We have a white sectional couch. You have cleaned it twice. The first time, the young man left it clean with all the nap lying in the same direction. Wonderful!! This time, the young man left it clean but with the nap going in all different directions. After it was dry that was hard to correct. I recommend more training for Dante.
Thanks for listening.
Name removed
Herriman, UT
The technician looked at all the areas that needed to be cleaned and then started cleaning. Our carpets looked great and the pricing was what was quoted to me. No surprises except our clean carpets.