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based on 33438 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My favorite technician-Eric. He is thorough and efficient. Very friendly and personable.
Sandy Martin
House looks great, job done quickly, care taken to not harm walls,furniture, cabinets, tile and shower door look so clean. We are very happy and can’t wait to have you return to do more.
Did a great job and understood what we needed
Cleans without soap suds residdue.
Technician was professional and really friendly as well. He did a thorough job and left my house clean and tidy
They came on time and worked quickly. They listened to me and worked on the areas I mentioned to them that needed extra attention. They were friendly and clean cut and did a great job. They gave us booties so we could walk on the carpet afterwards if we needed to.
they did a great job! Thank you!!
clean and pet spot treatment
I was very happy that the company was able to schedule and complete the requested service within a couple of days of my call. The young man who completed the service was very good about answering my questions and explaining the method and result of the service. The only additional thing I could have hoped for is that my hardwood floors would have been protected a bit better from moisture, the solution, and tracking. However, no lasting harm was done, as far as I can see. Thanks for the service! It was expensive, but worth it.
The service was performed well and the technician was very friendly. The only improvement I could suggest would be to make the prices of certain services/areas more competitive. Overall, we are very satisfied.
Quick cleaning, carpet feels cleaner and softer, technicians were professional and the service was all around great.
I was just unimpressed by all the added charges for the smallest things. I would look elsewhere next time we clean our carpets.
Like the brush roller that acts like a power rack for carpeting
My carpets look beautiful and it was done very quickly. The technician was also amazing and friendly.
Good service
Carpets look good ... He tried to sell other add on items, which I know is his job. Would be better if these add on options where discussed when making the appointment and full cost disclosed if add ons chosen. I wanted to stick with the cost I was quoted, so I opted not to have the add ons. I was then told I better be saving for new carpet if I didn’t. I sure hope that cleaning my carpet from what seems to be a reputable company, using no chemicals, will not speed up my need to replace my carpet.
Jeremiah did a thorough job cleaning our carpets, and they look great! He recommended an additional silicone treatment to protect our carpet and make it stay cleaner, longer. We liked the suggestion and had it done.
I love how thoroughly the carpets are cleaned! They look and feel great.
It was a very thorough, cleaning that didn’t take a lot of time!
Easy appointment. Always professional and carpets are clean!
Ben was the most amazing tech we’ve ever had! Thank you!!
The service was great and our carpets looked brand new - and they’re not! I would definitely recommend Zerorez!
The technician went above and beyond to ensure I was satisfied with the cleaning. He was great!
Was very quick. Technician was very professional and pleasant.
Not to mention, we were very pleased with the outcome of our carpets!
Your service man was very kind and easy to talk to. He was also generous in adding in an uphostery cleaning and a couple of extra things at the time of service.
Since there was a problem with the cleaning, it would have been nice to have it corrected the next day and not wait for a week. You need to have in place such a policy.
Our worker did a great job. I like the product as welll.
I attribute the fact that my carpets have stayed new looking for years now is that I have only used Zerorez to clean them.
Prompt on time. Very polite and efficient. Spent enough time to do a good job . Looked great!
My carpets did not look clean. They went to fast cleaning them and did not do a good job. I don’t feel like I would want them to come back out again to do them it would just be a waste of my time. I was moving into the basement and wanted them clean before I moved all my furniture in. I mainly would just like a refund.