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based on 33438 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like being able to schedule on a Saturday and enjoy having great service.
The carpet cleaning service was super fast and left the carpet looking incredible
The Zerorez representative that came to our home was very professional. He did an excellent job with cleaning our carpets. Your product is also incredible. We had four kittens that we are fostering and they had been kept, from an early age in one of our bedrooms. Your rep used a special cleaning for cats on the carpet in that room and its like they were never there! I will recommend you to anyone for superior service and products. Thank you!
Zerorez did a great job, arrived on time, walked through and explained what they were going to do, completed the job and walked through it again to make sure I was happy with their work—which I am!!
Professional Friendly Fast but Through.
Outstanding service. Excellent result.
Effective cleaning solutions for both carpet, tiles and upholstery without the use of harsh chemicals.
Jared was incredible and my carpets have never looked or felt better!!
Your technician, Michael, was extremely courteous and thorough. He did an amazing job and took extra time to make sure that I was satisfied. I appreciate him going the extra mile for me. It speaks well of Zerorez. And by the way, our carpets and area rugs look brand new. We have already told many of our friends about the quality cleaning provided by Michael and Zerorez.
They asked as they cleaned if I was satisfied or had questions. They cleaned the areas under the sofa and put them back on foam blocks so it could dry. They made sure to tell me how long it would take to dry and cautioned that it could make my shoes slippery if I walked on the carpet then stepped on vinyl. They were able to get some old pet stain out of a white carpet.
Your scheduling needs some work.
Communication was excellent
Convenient process, friendly tech committed to the best job. Amazing difference from start to finish. Technician went out of his way to make sure the carpet looked it's very best.
Fast, easy and great customer service!
They did a great job.
EXCELLENT JOB AS USUAL !! QUICK, LOVE THE NO CHEMICAL SMELL, PERSONEL
ALWAYS PROFESSIONAL !! YOU'RE THE BEST !!!
Clean carpets, easy to work with, friendly
I was amazed at how clean our technician was able to get our carpet! He was also very friendly and professional.
Friendly, convenient service. Loved the tech who came out. Very personable.
No residue left. Technicians are friendly. They wear booties. They take care to protect the walls.
The products clean the carpets as promised without a residue. And they also dry quickly so we can get back to living in our home. And your service rep, Hunter, was great. He worked hard to remove a few stains and did an outstanding job. He recommended the stain guard and was so knowledgeable on many fronts. Great representative for your company. We’re very happy with Zerorez.
Employee was very helpful. Our carpets haven't been cleaned for a couple of years, and we have had a puppy in the meantime. I expected to see our carpets look a bit brighter, but they didn't. We had a couple of stained areas, and they didn't lessen either. It was more expensive to use you, but I feel I could have used a cheaper alternative with the same results.
Mitch did a great job. He was prompt courteous and thorough. Carpets look great.
Good communication and great, fast and reliable service!
They came to remove a cat urine stain and it didn’t come out the first time but they came back at no cost to me to get it taken care of. That is so awesome customer service!!
The carpet seems to stay clean longer. your service people are alway very helpful and polite
Your service rep was friendly and did a nice job. He offered additional services but was not pushy. He did a great job cleaning and had me inspect his work. I will return to Zerorez in the future.
Excellent, fast service at a great price. My rugs haven't looked so good since they were new!
We were vey pleased with the cleaning service.
Consistently great service and our carpets look great afterward.