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based on 33725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff were friendly and kind. The cleaning was quick and efficient. The carpets look soo good and the couch with 4 year old stains on it looks like I just bought it new. I couldn’t believe my eyes!
You came in less than a week. The man was professional and worked fast. The carpets looked new when he was finished.
It’s always about the employees. Ben was very polite, professional and did a great job.
No residue
I like how my carpets feel clean and not sticky. It dries quickly and they call to remind me as well as calling to let me know when they are around 45 minutes away. The technician was kind, quick and not pushy.
Great job
Very professional, Friendly and knows what he (Mitch) is talking about. Will recommend this company to Family and Friends
Hunter was very professional and worked hard.
Quick and good pricing.
The stains were gone. This job was at a condo I use as a student rental. You cleaned a spot where carpet had pulled away from a cracked carpet tack edging (between hard floor and carpet), and were able to do so without further damage to carpet. Carpet took a little longer to dry than usual because of the wet weather.
Efficient. Through. Friendly.
Fast, friendly
good job
Thx for the good job
The tech was very knowledgeable and very nice. Took time to explain everything
I was frustrated because I called and talked to you guys about cleaning a wool rug from Turkey that needed to be cleaned. You quoted me a price, which I agreed to. ($176.00) However, when the carpet cleaner guy got to my home he quoted me an additional $100 on top of that, and said he would have to take the rug to your shop for a couple of weeks. I did not feel comfortable giving my $7000 rug over to someone I didn’t know. He said he didn’t feel comfortable cleaning it in my home. None of this information was given to me when I inquired about the cost before hand.
Very professional and friendly
Everything went well until i was told the floor would dry in 8-10 hours. and they were still wet 24hrs later.
the carbit show like it is new.
High quality service for an affordable cost.
Try to spot treat the carpet first so you can get it cleaned out on the first try.
The carpets looked good when he was done. The technician was pleasant, hard working, and looked neat and well groomed.
Excellent service and results. Fernando is the best!
Our carpet technician, Jared, was outstanding. He was clean and courteous, as well as meticulous in his attention to detail, cleaning every nook and cranny of area we asked him to cover I didn't need to ask him to go back and get underneath anything. Jared was so professional. Thank you for sending such a great technician.
I like being able to get my carpet and furniture cleaned at the same time
Cleaned the rugs and chairs nicely. Very quick about their work. The only suggestion I have is to give them booties to wear on their shoes once in the home. We had footprints throughout the house after they left and had to re-mop the entire kitchen, hallways, and living room. Booties might help with the footprints that result from them walking on wet carpets and then other surfaces.
The technician (Ryan) was very nice
Great job! Got out some tough stains and made my old carpet look great! The technicians were friendly and respectful. Will definitely use them again.
About the service of Zeroez, for as long I’m getting carpets cleaned about 4 years now in properties that I manage 50 units , I always had a good experience with the technicians they’re professionals they got the knowledge how to get the job cleaned and we can come in some dirty situations , nevertheless it’s not a big deal for them they get it done. The biggest problem I got with the company is the time schedule they can never get right. I do understand the 4 hours time schedule that you need to be prepared for the technician to come, but on the Zeroez side it never works out right. Last time I got a schedule given that the technician were to come between noon time & 4 pm , at 10 am I got a call saying the technician is on he’s way . This has happened so many times.
Professional and efficient! Thanks to John and his partner.
The carpet in the master bedroom has been stained in a swoosh pattern. You sent out another technician to go over it again which did not help. He informed us that you would call in 24 to 48 hours to discuss. I have yet to receive a call back. We are not satisfied.
The only reason I did not give a zero is because my tile looks great!