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based on 33725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have used your services and enjoyed the carpets and other surfaces that have been cleaned by Zero Rez. The results are better than the three or four other methods we have tried in the past.
We love your product and process. However the quality of your servicemen make a huge difference. We were happy to have Austin in our home yesterday. He was knowledgeable, friendly, professional and hard working. So thanks to Austin and your excellent product/process. We are smiling today and enjoying our clean carpets underfoot.
First name removed and Gail
Professional technician, quick process, called ahead and arrived promptly.Carpet looks great!
Dries quickly. No chemicals.
My carpets always look like new after Zerorez cleans them!
I liked the way it was cleaned.
The young man called as we were advised he would. He showed up on time and did a thorough job on a very dirty carpet. We are grateful for his help.
I read that your people were coming with masks and equipment would be sanitized. He did neither. There were spots still left of the floor and I didn't see any real effort to even try to lighten it with extra scrubbing.
In my daughter's room, it was like he cleaned the bare minimum, some of the carpet was still dry between the bed and bookshelf. It was smaller than the width of his tool, but he could have used the stairs tool that he had right outside the door. Part of my recliner wasn't wet either. I believe he skipped the bottom foot part.
I think he should have used an edge tool to get by the baseboards. I felt like the job was done, just not thoroughly. I was disappointed.
My floors do look better than they did, but I felt like the technician, while polite, was just wetting my floors and going through the motions-not making a real effort to make them look as good as they could be.
Cleaning the tile left a lot of water and edges by walls and other things still dirty and wanted to much money for a lot of little extra things like cleaning a chair. Putting a extra solution on dog Urine
quality filters. polite ad helpful management and staff.
Carpets look great and they dried very fast
Came when asked, on time. Polite cleaner.
Love you guys
Conrad did excellent and thorough work
Everything went very well, tech was on time, inspected for carpet issues and began working. He was helpful putting blocks under my furniture and took extra time to treat 2 spots on my carpet that would not clean up with regular cleaning methods.
All my carpets look great and I'm very happy.
Friendly and efficient service I would use this company again.
I love the professionalism of the employees at ZeroRez. The results with this carpet cleaning are far superior to other companies. I will continue to use ZeroRez in the future.
I like the promptness, the follow-through verification, the expertise and cordiality of the technician and the results of the work.
Not lots of residue.
You do a great job. Carpets look like new again and the technicians are knowledgeable and friendly.
How well it works.
I am very pleased with the way the carpet looks. Angelo did a great job.
Scheduled
Cleaned
Payed
Happy
He was on time, and did a great job.Name removed
Our carpets look great and the service was great!
Everything looks great the product you put on the rugs has worked wonderful
I’ve used Zeroez a few times both at the house we currently live in and our past home and have always thought they do a good job.
We had a situation with the technician this time I was not happy with. I would be happy to speak to someone if so desired.
Thank you
First name removed
Ryan, the tech who cleaned my carpet, was on time, personable, accommodating and did a very good job. I was very pleased and impressed.
Friendly staff. They were on time, quick, and efficient. Carpets look great.
Better explanation of how a room is defined. If a room is 280 sq. ft. and is over the 200 sq. ft. f
room size, is it considered to be 2 rooms and charged accordingly?

Very effeciant friendly do a great job would highly recommend