Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2020 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Good job. Great worker. He did a nice job. He seamed to really care. Would have him again .

Report a concern   July 3, 2020 — Rated 5 out of 10 by N.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Again, we are fully satisfied with the level of service given by your technician. We did schedule a service mainly for cleaning a few spots In two different areas. Some of them got taken out by your machine and some did not. This morning we bought a carpet cleaning solution from a local retail store and were able to take out most of the Remaining spots manually!

Report a concern   July 3, 2020 — Rated 1 out of 10 by J.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Multiple rooms did not come as clean as the should have

Report a concern   July 3, 2020 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Chemical Free

Report a concern   July 3, 2020 — Rated 9 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Knowledgeable and nice service representative.

Report a concern   July 3, 2020 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Dries fast. Your technician was great

Report a concern   July 3, 2020 — Rated 10 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and competent tech

Report a concern   July 3, 2020 — Rated 9 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job, my carpet feels so soft and clean.

Report a concern   July 2, 2020 — Rated 10 out of 10 by Lynn Mcclurg Zerorez Salt Lake City
What do you like about our products and services?

I just like the science behind this process. The service provided always meets my expectations.

Report a concern   July 2, 2020 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

At first the technician said he didn't know if the cord would be long enough to get to my unit.
Turns out it was long enough however, as soon as he started to clean the wand broke. We had to wait for an hour for another one to be received. Once he got the new wand it went pretty fast.

Report a concern   July 2, 2020 — Rated 10 out of 10 by David Burchett Zerorez Salt Lake City
What do you like about our products and services?

I have been using zerorez for a few years. Always happy with the results and the customer service of the employees. I will keep using their services.

Report a concern   July 2, 2020 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

We love the feel of our clean carpets. They feel clean all the way down!!

Report a concern   July 2, 2020 — Rated 10 out of 10 by Dallas Beckstead Zerorez Salt Lake City
What do you like about our products and services?

Mitch was wonderful. We were very pleased.

Report a concern   July 2, 2020 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

Right on time, fast service, everyone was on the ball!

Report a concern   July 1, 2020 — Rated 10 out of 10 by Nancy Braithwaite Zerorez Salt Lake City
What do you like about our products and services?

I can't remember how many years we have used your services. Your workers are dependable, very careful, thorough, and concerned about doing a good job, and they are always very respectful and polite. My carpets look and feel great. Thank you.

Report a concern   July 1, 2020 — Rated 3 out of 10 by R.I. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

spots were left in the carpet.

Report a concern   July 1, 2020 — Rated 9 out of 10 by M.O. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and fast

Report a concern   July 1, 2020 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very positive and communicated well with us. He was respectful of distancing and not walking on the carpet when he finished. I was pleased with the results.

Report a concern   July 1, 2020 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and great quality.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Holly Nelson Zerorez Salt Lake City
What do you like about our products and services?

Service was great. Did the cleaning in a timely manner.

Report a concern   July 1, 2020 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

It was easy to schedule an appointment with Zerorez. I scheduled on-line. The technician, Hunter, was right on time and answered all my questions and made sure I understood everything about the carpet cleaning. He was friendly and very respectful of me and my home. The carpets looked great after he was done.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Janet Finlinson Zerorez Salt Lake City
What do you like about our products and services?

Great tech. He recovered my carpets back to normal

Report a concern   July 1, 2020 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

Quick and good job.

Report a concern   June 30, 2020 — Rated 10 out of 10 by Shauna Black Zerorez Salt Lake City
What do you like about our products and services?

I have used zerorez many times, they are always on time, friendly and quick . Why would I use anyone else!

Report a concern   June 30, 2020 — Rated 10 out of 10 by Jamie Shaw Zerorez Salt Lake City
What do you like about our products and services?

Great customer service!

Report a concern   June 30, 2020 — Rated 10 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

Connor did an excellent job cleaning all of my carpets. I would highly recommend your business to my family and friends.

Report a concern   June 30, 2020 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Headquarters called when technician had 30 minutes left at the appointment before mine. Then the technician himself called me to let me know he was on his way. I liked that the carpet dried so fast! I thought it would take 24 hours, but it was less than 10! I really liked how the carpet felt after it was cleaned. It was fluffy and not crusty like other carpet cleaners I’ve used.

Report a concern   June 30, 2020 — Rated 10 out of 10 by V.T. Zerorez Salt Lake City
What do you like about our products and services?

Promptness and production

Report a concern   June 30, 2020 — Rated 10 out of 10 by Emily Norman Zerorez Salt Lake City
What do you like about our products and services?

Technician was knowledgeable and fast.

Report a concern   June 30, 2020 — Rated 10 out of 10 by Lizz Perkins Zerorez Salt Lake City
What do you like about our products and services?

Ben was awesome!!! He was knowledgable, friendly and very helpful. Highly recommend ZEROREZ!


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