Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33720 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 14, 2020 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

I have used Zerorez for many years and plan to continue trusting them to keep my carpets and tile clean for many years to come. They are a wonderful company.

Report a concern   October 14, 2020 — Rated 10 out of 10 by Amanda/Aaron Dickson/Wilhelm Zerorez Salt Lake City
What do you like about our products and services?

We have used ZeroRez several times a year for many years. We wouldn’t use anyone else. They always make our very old carpets look like brand new. They’re simply the best!

Report a concern   October 14, 2020 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

It doesn’t use soap! Only water!! So if I have a spot later, I can just clean it up with water and blotting! Love it!

Report a concern   October 13, 2020 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

Good cleaning, and dries fast. Nice employee.

Report a concern   October 13, 2020 — Rated 10 out of 10 by C.R.W. Zerorez Salt Lake City
What do you like about our products and services?

The communication between the order and the day of job was fantastic. The work performed was fantastic. The tech that worked at my house was a very courteous wonderful person. Thank you.

Report a concern   October 13, 2020 — Rated 8 out of 10 by D.B. Zerorez Salt Lake City
What could we do to improve?

You did a great job but the prices for the extra pet enzyme is pretty pricey at $50 a room.

Report a concern   October 13, 2020 — Rated 9 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

I had a few couches and area rugs cleaned and the technician did a great job and I am very happy.

Report a concern   October 12, 2020 — Rated 6 out of 10 by T.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I was dissappointed that none of the pet stains I had on my carpet came out. The carpet that wasn't stained looks great. The appointment was timely and quick. Thank you.

Report a concern   October 11, 2020 — Rated 10 out of 10 by Darren Westhora Zerorez Salt Lake City
What do you like about our products and services?

Fast, professional, and a great value

Report a concern   October 11, 2020 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Very professional technicians, and my carpet feels super soft! Not stiff from residue. They were careful with my furniture and walls. I appreciate that!

Report a concern   October 11, 2020 — Rated 10 out of 10 by D.E. Zerorez Salt Lake City
What do you like about our products and services?

liked no chemicals or smell and the thoroughness of the tecnician

Report a concern   October 11, 2020 — Rated 10 out of 10 by I.S. Zerorez Salt Lake City
What do you like about our products and services?

There is no soapy residue.

Report a concern   October 11, 2020 — Rated 10 out of 10 by Kathy Muirhead Zerorez Salt Lake City
What do you like about our products and services?

Our technician was very knowledge and listened well to my concerns. She did the job right. We are very pleased

Report a concern   October 11, 2020 — Rated 10 out of 10 by N.W. Zerorez Salt Lake City
What do you like about our products and services?

That the cleaner doesn’t leave a residue

Report a concern   October 11, 2020 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

I feel my carpets are more deeply cleaned than with personal home cleaning devices. Technicians are courteous and willing to address concerns.

Report a concern   October 11, 2020 — Rated 9 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

I like that there is no residue and no harsh Chemicals were used:

Report a concern   October 11, 2020 — Rated 10 out of 10 by Bob Mendenhall Zerorez Salt Lake City
What do you like about our products and services?

The technician was wonderful to work with and did a great job.

Report a concern   October 11, 2020 — Rated 10 out of 10 by Don Heslington Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great. The person that did the cleaning did a great job, however, he left his corner covers here.

Report a concern   October 10, 2020 — Rated 10 out of 10 by Monique James Zerorez Salt Lake City
What do you like about our products and services?

My service guy was great!!!

Report a concern   October 10, 2020 — Rated 10 out of 10 by Jill Tingey Zerorez Salt Lake City
What do you like about our products and services?

Jacob was very polite very helpful and friendly and did an excellent job on my carpet..

Report a concern   October 10, 2020 — Rated 10 out of 10 by Karen Pitts Zerorez Salt Lake City
What do you like about our products and services?

I’m impressed with the service and thorough cleaning received. The technician Dan, was very helpful and answered all of my questions. I appreciate the care not to damage any corners in the entire process. Very professional!! I will certainly recommend zerorez to anyone!

Report a concern   October 10, 2020 — Rated 10 out of 10 by K.K. Zerorez Salt Lake City
What do you like about our products and services?

John was very professional and knowledgeable with what he does. I would definitely recommend and use Zerorez/John again.

Report a concern   October 10, 2020 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

Efficient, informative service

Report a concern   October 10, 2020 — Rated 10 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

Love that’s there is no soap.

Report a concern   October 10, 2020 — Rated 10 out of 10 by N.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service

Report a concern   October 10, 2020 — Rated 10 out of 10 by Jen Altamirano Zerorez Salt Lake City
What do you like about our products and services?

Zerorez always gets the dirtiest carpets and tile/grout cleaned to almost new. It dries quickly and doesn't have any strong odor.

Report a concern   October 10, 2020 — Rated 10 out of 10 by J.B.S. Zerorez Salt Lake City
What do you like about our products and services?

You’re employees always do such a great job, and are always friendly and willing to go the extra mile. Thank you

Report a concern   October 10, 2020 — Rated 10 out of 10 by Jeannette Hewlett Zerorez Salt Lake City
What do you like about our products and services?

I love that there no soap involved in cleaning, just water 💦! It’s a little pricey, but the way my carpets feel after cleaning is worth it all!!

Report a concern   October 9, 2020 — Rated 10 out of 10 by Teri Newfang Zerorez Salt Lake City
What do you like about our products and services?

This is the second time I have used ZeroRez. Conrad has been our service tech both times, and he does a great job plus he is very pleasant. Carpets are left very clean. We had two chairs cleaned and they look brand new. I’ll use you again next time.

Report a concern   October 9, 2020 — Rated 10 out of 10 by Cohleen Bischoff Zerorez Salt Lake City
What do you like about our products and services?

I've used Zerorez for years and have always been pleased, however, this experience was even better than previously because absolutely every spot was gone! In the past, I've needed to point out one or two places needing more work, and especially along the edge of carpet bordering my kitchen tile floor. I was surprised, however, at how long it took for the drying to be complete. I don't recall it being over 8 hours to dry in past years.


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