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based on 33937 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have yellow spots that were not in the carpet before but are there now. The carpet is only three years old and the room with the spots is seldom used.
I like how well they were friendly and kind, and how well they cleaned the carpet in each room. They did the extra pet/urine treatment. (Which was expensive!) I hope it really works. They did a really good job cleaning each room!!
It would really help me to know ahead of time that the closet cleaning is more money. And, I was surprised we needed to pay for water treatment and disposal.
Thanks though for a good experience with great cleaned carpets.
Great service. Professional employees. Very clean carpets and tile that dry quickly.
Super great service! My carpets are amazing now! They were able to get out several tough stains and a blue stain of spilled laundry soap. They were great in my house: he wore a face mask and shoe covers on his feet. He was thorough with also be quick. I am very pleased with the services that I got to have my carpets cleaned.
It gets carpets clean without shampoo residue.
The tech was friendly and professional. He did not mind answering all my questions. He was fast but did the job right! Zerorez will definitely be my go to company from here on out.
The technician was very professional. He was quick but very thorough. He did an excellent job on my carpet which sorely needed it. I am glad I called Zerorez and will certainly do it again. Thank you!
The service was quick and the carpets look clean. I also appreciated that the technician wore shoe covers as well as a mask due to COVID-19
Got all the stains out
This was my first time using Zerorez. My carpets look awesome and I will definitely recommend them to everyone. Thanks for a great job!🙂
No chemicals and good service
The excellent job that zerorez does in cleaning the carpets and how much they respect my home
when they are here. They always arrive within the window of time that I have been given.
The technician was very friendly and I fee like he did a good job. I feel like the pricing is a little deceiving. I will most likely use Zerorez again.
Everything was explained of what the company could or could not do. My carpet looked great after cleaning!
Did a good job on time did everything they were asked
Quick, effective, kind
Fast and outstanding service. Everything looks brand new even though the carpet is more than 10 years old
We have been with Zerorez since they first came to the area. The technicians are well trained, polite and knowledgeable. We have always been satisfied and happy with the cleaning we received of both carpet and upholstery. We wouldn't even think of trying another company no matter how enticing their coupons might be. We recommend Zerorez.
john arrived as scheduled , evaluated our needs and provided a total cost for the services, he then completed the cleaning in about 1 hour
The carpet was very clean and did not have a soapy film to it. We liked it alot and the guy was very helpful and kind to work with. I like that he came with a mask and things on his feet. Very good experience thanks
Very friendly and did a great job.
I asked for the same things to be cleaned that you have in the past. Not only was I a little disappointed in the cost this time, but when the technician came and i showed what was to be done she informed me that the second set of stairs was not part of the invoice and it would cost me $60.00 more. I wasn’t happy with it at all. So I have had the same things clean now three different times and the price continues to fluctuate but this time was a little ridiculous that I didn’t get the same things cleaned and it would have cost me $120.00 just for stairs. Will debate on using you again.
Safety conscious, on time, fast, perfect!
Excellent Service! Fernando was on time and our carpets look wonderful! He went the extra mile on a couple of severe stains........he got them out! Thank you!
Very professional and my carpets are very clean.
The was no lasting odor. Our technician, Ben, was friendly and professional. He knowledgeably explained all of your products and pricing. He was quick and efficient. Our carpets look great.
Great people good price and clean carpets. Liked the online booking this time.
Around the edges of the carpet doesn’t look clean and when he was spraying it first he didn’t spray where I had the tv on the table to move it make sure he gives the customer a chance to move everything before he put s it away
I love that the cleaning is non-toxic. With a house of little kids that is really important to me.
On time, professional, efficient.