Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33720 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 26, 2020 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

Everything is clean. Got rid of doggy smell & mustiness.

Report a concern   October 25, 2020 — Rated 10 out of 10 by Leatus Smith Zerorez Salt Lake City
What do you like about our products and services?

Awesome job

Report a concern   October 25, 2020 — Rated 10 out of 10 by Gregory Scott Zerorez Salt Lake City
What do you like about our products and services?

Technicians do a great job.

Report a concern   October 25, 2020 — Rated 2 out of 10 by N.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Not very happy! The person who came to do our carpets did not wear gloves and had a mask but it didn’t cover his entire nose and mouth. Also when we were talking to him he would pull his mask down.

Also my carpet does not feel clean and it has been stretched out.

Report a concern   October 25, 2020 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

We are very pleased with the results of your services and the work done by your technecnition.

Report a concern   October 25, 2020 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service. Friendly technician. Always so
pleased with how clean my carpets are. I have used Zerorez for several years. I will use them again next year.

Report a concern   October 24, 2020 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

I received notifications about their ETA, which helped me plan my day. The reps were professional and finished the job quickly. The carpets looked great.

Report a concern   October 24, 2020 — Rated 10 out of 10 by P.R. Zerorez Salt Lake City
What do you like about our products and services?

I had my sofa & 2 chairs cleaned. I was very happy with how nice they look, & the great job Denny did. I am going to get my area rug & carpets cleaned soon. I will definitely use Zero Rez.

Report a concern   October 24, 2020 — Rated 10 out of 10 by Paula Brog Zerorez Salt Lake City
What do you like about our products and services?

You always make sure that the job is done perfectly
Your people are always pleasant and want to be sure your happy with the job.

Report a concern   October 24, 2020 — Rated 10 out of 10 by Spencer Smith Zerorez Salt Lake City
What do you like about our products and services?

I had a great experience! The tech showed up on time and was very easy to work with. He was quick and made the process very painless. I would definitely use them again.

Report a concern   October 24, 2020 — Rated 10 out of 10 by Jeannette Hewlett Zerorez Salt Lake City
What do you like about our products and services?

No soap! Guaranteed clean or they come back free! Very nice staff!

Report a concern   October 24, 2020 — Rated 10 out of 10 by Brenda Lovell Zerorez Salt Lake City
What do you like about our products and services?

I highly recommend zerorez for your carpet cleaning. They have kept my 7 year old carpet looking great! I even had an emergency where I tracked something on my carpets and they made arrangements to come that day to take care of my problem. Thank you zerorez!

Report a concern   October 24, 2020 — Rated 10 out of 10 by G.C. Zerorez Salt Lake City
What do you like about our products and services?

Personnel!

Report a concern   October 23, 2020 — Rated 10 out of 10 by J.A.H. Zerorez Salt Lake City
What do you like about our products and services?

Dries quickly

Report a concern   October 23, 2020 — Rated 10 out of 10 by J.E. Zerorez Salt Lake City
What do you like about our products and services?

The person was very careful and did a great job!

Report a concern   October 23, 2020 — Rated 10 out of 10 by D.D. Zerorez Salt Lake City
What do you like about our products and services?

The Gentlemen who came to our house was hard working and professional. He was kind and concerned that we don't trip or slip on the floors.

We will use you again.

Report a concern   October 23, 2020 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

the tech was professional and great to work with

Report a concern   October 23, 2020 — Rated 10 out of 10 by C.G. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and clear about everything. The carpets look great!

Report a concern   October 23, 2020 — Rated 0 out of 10 by C.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpet was not cleaned very good the couch was water stains where they didn't soak up the water

Report a concern   October 23, 2020 — Rated 9 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

He was on time, courteous, and did a very good job. It was our first time using Zerorez and will definitely use them again.

Report a concern   October 23, 2020 — Rated 9 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

I like the feel of the carpet when it's been cleaned. The walkway and spots are cleaned. The technician was efficient, friendly and thorough. He wore a mask and booties to maintain the cleanliness of the job.

Report a concern   October 23, 2020 — Rated 5 out of 10 by A.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Your tech did not watch out for other furniture while spot cleaning an area in our basement. Our brand new chair is dirty because the hose rubbed against the corner. The chair is an oatmeal fabric and now the corner is black. Very disappointed to have cleaning done only to need more cleaning done on a brand new piece of furniture.

Report a concern   October 22, 2020 — Rated 7 out of 10 by J.T. Zerorez Salt Lake City
What could we do to improve?

The carpet downstairs was still quite damp after a day. I had moved out of the house already so wasn’t there to monitor that. I wish I would have known that that might be an issue. The people moving in the next day had damp carpet to walk on in the basement :/

Report a concern   October 22, 2020 — Rated 10 out of 10 by N.H. Zerorez Salt Lake City
What do you like about our products and services?

Excellent job by William! Thank you!

Report a concern   October 22, 2020 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

True to your word, when I wasn't satisfied with the original job, you sent out a better tech to finish the job. He was thorough and curteous, and did a good job. Unfortunatel, the rust spot by the family room door returned. I don't know if there is anything that can be done about that short of putting in new carpet. Any suggestions?

Report a concern   October 22, 2020 — Rated 10 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

Great and timely service.

Report a concern   October 22, 2020 — Rated 10 out of 10 by B.A. Zerorez Salt Lake City
What do you like about our products and services?

great job

Report a concern   October 22, 2020 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks like new.

Report a concern   October 22, 2020 — Rated 9 out of 10 by Kristi Anderton Zerorez Salt Lake City
What do you like about our products and services?

Very professional. Called the day before to make sure I understood how to be ready. Technician was careful and pleasant. Payment was done thru an email to my phone. Carpet looks good!

Report a concern   October 22, 2020 — Rated 9 out of 10 by Brian Dixon Zerorez Salt Lake City
What do you like about our products and services?

Good service provided quickly and at a good value.


Privacy Policy