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based on 33720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome job
Technicians do a great job.
Not very happy! The person who came to do our carpets did not wear gloves and had a mask but it didn’t cover his entire nose and mouth. Also when we were talking to him he would pull his mask down.
Also my carpet does not feel clean and it has been stretched out.
We are very pleased with the results of your services and the work done by your technecnition.
Great customer service. Friendly technician. Always so
pleased with how clean my carpets are. I have used Zerorez for several years. I will use them again next year.
I received notifications about their ETA, which helped me plan my day. The reps were professional and finished the job quickly. The carpets looked great.
I had my sofa & 2 chairs cleaned. I was very happy with how nice they look, & the great job Denny did. I am going to get my area rug & carpets cleaned soon. I will definitely use Zero Rez.
You always make sure that the job is done perfectly
Your people are always pleasant and want to be sure your happy with the job.
I had a great experience! The tech showed up on time and was very easy to work with. He was quick and made the process very painless. I would definitely use them again.
No soap! Guaranteed clean or they come back free! Very nice staff!
I highly recommend zerorez for your carpet cleaning. They have kept my 7 year old carpet looking great! I even had an emergency where I tracked something on my carpets and they made arrangements to come that day to take care of my problem. Thank you zerorez!
Personnel!
Dries quickly
The person was very careful and did a great job!
The Gentlemen who came to our house was hard working and professional. He was kind and concerned that we don't trip or slip on the floors.
We will use you again.
the tech was professional and great to work with
Very professional and clear about everything. The carpets look great!
The carpet was not cleaned very good the couch was water stains where they didn't soak up the water
He was on time, courteous, and did a very good job. It was our first time using Zerorez and will definitely use them again.
I like the feel of the carpet when it's been cleaned. The walkway and spots are cleaned. The technician was efficient, friendly and thorough. He wore a mask and booties to maintain the cleanliness of the job.
Your tech did not watch out for other furniture while spot cleaning an area in our basement. Our brand new chair is dirty because the hose rubbed against the corner. The chair is an oatmeal fabric and now the corner is black. Very disappointed to have cleaning done only to need more cleaning done on a brand new piece of furniture.
The carpet downstairs was still quite damp after a day. I had moved out of the house already so wasn’t there to monitor that. I wish I would have known that that might be an issue. The people moving in the next day had damp carpet to walk on in the basement :/
Excellent job by William! Thank you!
True to your word, when I wasn't satisfied with the original job, you sent out a better tech to finish the job. He was thorough and curteous, and did a good job. Unfortunatel, the rust spot by the family room door returned. I don't know if there is anything that can be done about that short of putting in new carpet. Any suggestions?
Great and timely service.
great job
Carpet looks like new.
Very professional. Called the day before to make sure I understood how to be ready. Technician was careful and pleasant. Payment was done thru an email to my phone. Carpet looks good!
Good service provided quickly and at a good value.

Everything is clean. Got rid of doggy smell & mustiness.