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based on 34252 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez was very understanding and cooperative when I sent the picture of what I vacuumed up from 1 room using a brand new, never used, shark vacuum a couple days after cleaning. There was hardly any traffic in the main room after the initial cleaning and my vacuuming but I picked up a considerable amount of yuck! Zerorez returned 1 week later and recleaned the carpets. Thank you very much. I hope a double cleaning will help in the cleanliness of my carpets.
I also tried the tile cleaning the 2nd time the technician came out so I could try and "pay it forward" to you guys. The cleaning was Unsuccessful and my tile looks exactly the same as if I mopped it myself.
Best,
LG, West Jordan
p.s. Both technicians were extremely friendly and courteous
Zerorez is quick and efficient and they do a great job. I also like that they use corner guards so my walls don't end up messed up.
On time, quick cleaning time and fast drying. Appreciate the care taken by the technicians to protect corners and walls.
Timely, professional and no pressure for additional services.
The technician was very professional and friendly. The carpet looks incredibly clean and smells clean.
No chemicals
I am upset with the price I was charged. I know I agreed to the price, but I called and got a couple of guoats from other carpet cleaning companies and they 50 percent lower !
friendly and efficient technicians.
We really liked how Brian cleaned our carpet !He went the extra step telling us everything we needed to know about the cleaning. He also suggested we purchase a UV light to find pet stains in the prevention of pet accidents from incurring more. Brian had to come back to redo because we found other spots showed up using the UV light. He asked if my husband would stay with him while he cleaned to point out the stains we discovered. Once again Brian did an excellent job explaining the spots could be in the pad. We were very pleased with his job and want him to come back when the carpet needs cleaning again. Keep up the good work Brian!!
I know I can trust the service to work and provide lasting protection for my carpet.
The tech was prompt and courteous. He was patient and did a good job.
Very friendly and professional. Great recommendations for future carpet replacement and maintenance! And super fast with excellent results!
The technicians showed up as scheduled. They went to work, first looking at our problem areas and offering suggestions to try and solve them. They worked hard and efficiently and left our home feeling cleaner.
We have used Zerorez for several years and have never been disappointed.
I like that you put furniture guards up and that your careful not to damage anything.
The carpet looked and smelled so much better! It looks really good. Usually when I’ve gotten carpets cleaned, they’ve felt like there was a film of soap or something stuck on them. They felt yucky. These ones felt great.
It was a great experience. Our technician was friendly, helpful and did a great job.
Personable,friendly,convenient, not extra wet after cleaning, just perfect 😁
Your employee's are wonderful! Your product is good! Too expensive, I cannot recommend to the people I know because of the cost.
I was extremely impressed with their technician Conrad. The company is very professional and quick with their responses.
Jacob was great! He is an asset to ZeroRez.
My carpet was soaked, I’ve never had it be so wet when you were done. Looks super just wet.
The service person - Ben - was extremely nice and accommodating. He take care to protect walls and furnishings. Stains came out that we didn't think would and I would definitely use Zeroez again and would definitely recommend to other people. Very pleased!!!
The rug technician sent out recently was very nice and very conscientious of his work.
The stairway landing carpet is still stained but cleaned quite well. I am trying to get the remaining stains out of the carpeting.
The bedroom that was re-cleaned came out beautifully.
Thank you very much.
First name removed and Richard Last name removed
They do a good job
Most techs share with you their thoughts and recommendations on what you are needing done
Job does not take too long to dry
Our service person was vey courteous and helpful in explaining to me what was available to clean and remove stains we had in our carpet. Was very knowledgeable. We are pleased with how great our carpet looks!
Thank ou
No harsh chemicals, quick dry time, and professional cleaning. Thanks a bunch.
Great communication and professional service.
Great customer service, quick but thorough.
Easy to set an appt online. I like the Saturday early morning service. The job the tech performs is always the best.

Carpets look great- the workers were awesome.