- Phone: 801-288-9376
- Visit Website
based on 33429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient. Very clean after completion.
Polite efficient effective
Very friendly staff. Quick results with online scheduling and honest.
I like how thorough and professional the technician was. He took the time to explain the process and tips on taking care of my carpets and rug in between the cleanings. Mitch was great!
The people you send out are great.... I really like the young man who came this time he was wonderful and took exrea time to do a really good job!
make sure to call customers if your running late they called me to say they were on there way, will be here in 45 minutes two hours latter they showed up
Carpets were left with dirty streaks all across the surface. It looked terrible. The technician said the carpet was too worn to come clean. I told him that it was only 1 1/2 years old and that it ws not a high traffic area. All he said was "Oh well". Got a carpet cleaner (similar to the rug Dr.) and redid the carpet. The dirt that came out was appalling, considering that you had just cleaned it. The water was very dark. I am very disappointed. Especially since I paid over $100.00 to have you clean it. Will never call ZeroRez again. .
Great service and knowledgeable technician.
We appreciated the service. Multiple coordinated calls to keep us informed and updated. Ryan was very helpful and friendly. Good job!
Worked hard to get the spots out in my carpet
Staff and technicians very professional, organized, and careful with equipment while in the home.
Clean feel. The carpets dried quickly. I liked no additional sales pitches.
I crunchy carpets.
Your people came on time, were respectful of our home, did a good job of cleaning where we asked them to, made some helpful suggestions and charged a fair price.
It's nice to get good service!
great product and service
Did great, got there and finished in a good amount of time. Was very friendly
We had used Zerorez before and were very pleased. So we expected the same performance, but we did not expect magic. It is really amazing how our carpet was restored to almost new condition ... even better than the great cleaning we had years ago.
Service was fast and looks great had 4 rooms, hallway, and stairs done the price is reasonable.
I already voiced my concern with the technician. Previously when you were here my floors looked amazing when you left! This time when the technician left all of my floors looked exactly the same as when he got here. He told me some story about the great being porous. Which I may agree with on the grout that is walked on all the time but there are areas that are never walked on that I would think would get very clean that didn't! I was extremely disappointed in the service this time and no I will not refer you this time period after my 1st experience I referred you to everyone that I knew and talked to
Our cleaner was amazing and very professional!!
All around great will use again
It was once over the carpet and it was done, sorry I don't buy that
Timely and great value for the price
Your technicians were very friendly and professional!
Quick and thorough
Best technicians; no residue; prompt service; easy to schedule;
The areas where I asked to have extra attention are not clean. I'm disappointed. I've considered asking you to come back but I really shouldn't have to do that.
Fast, high qualitt
Fastest carpet cleaning job in the west. ;) Colton was friendly & efficient. He originally estimated about an hour to clean our 1275 sq ft home, small considering we couldn't move the bed & dressers. All other furniture was removed from living & dining areas. Not sure if "spot removal" was included in the service, I should have asked. Spots in front of the two chairs used the most were still visible when he finished up. He pointed them out to me before I said anything, and apologized they didn't come up. He was in & out in about 40 minutes & two spots remaining. I got out the trusty towels, soft brushes & a bucket of solutions, down on my ol' achey 73-1/2 year old knees & removed the spots so they could dry with the rest of the carpets. That's a visual (LOL) Yup, spots gone; lesson learned. I just assumed spot removal was part of the service - it has been previously.
Everything looks great now. Thank you for asking.
Name removed
Good job.