What our clients think of us!

I thought everything was great, there was a sales price I was never offered on the website for a room free. That would have been what got you a 10

He was very efficient and told us all we needed to know.

You technician was very efficient, polite and capable.

I love it when Zerorez cleans my carpets and tile!!!

I had a stain on my carpet for over a year, as I had spilled blue liquid laundry soap on the carpet. Even though I had tried to removed the stain I was unsuccessful. Ryder who cleaned my carpet was able to get the stain out. He was very professional and will use your services next year.

Stairs were cleaned too fast and edges still dirty. Small spots in carpet were left. I’m going to clean them myself with my hand held steam cleaner to get the results I was expecting from a professional cleaner

The man that came to our house was absolutely wonderful. He knew his craft and did an excellent job cleaning our rugs. I would have him back at anytime.

My wife saw the carpet and she asked me when the carpet cleaners were coming. When I told her they already came and how much it was, she was livid. I’m rarely seen her so mad. I called to let you o ow and they came back to redo two of the areas but it still doesn’t look better. Basically I paid nearly 700 dollars and my carpet looks no better than before. I would love some of my hard earned money refunded but I have little hope of that happening. I’m really disappointed.

They did an awesome job getting spots out of the carpet. Thank you!

Environmentally friendly

there are places in the bathroom that were missed I did have him do the traffic area again in main bedroom but didn"t check bathroom.

Got my carpets nice and clean, good job

I had excellent service. The tech was extremely helpful in explaining what services her performed and why. He pointed out damage that had been done to the carpet and ways it could be cleaned better. He arrived in a very timely manner and kept me appraised of what he was doing during the process.

Extremely fast and convenient! Literally was able to do all rooms, stairs, hallways, and spot treatments in under 2 hrs! Had 6 Rooms, 3 Hallways, 2 Stairs, and a handful of spot stains. The rep was knowledgeable and courteous. Definitely worth the time and money. 10/10 would recommend to anyone wanting/needing carpets or tile cleaned.

I loved the whole house pet urine treatment. The entire house smells fresh and clean now. The cleaning service was top notch, was nearly able to remove all the unsightly stains. We were told the carpet should be completely dried in 8 hours and to my amazement that statement was absolutely true. When I finished work at 1:00 a.m., arrived home and pressed my hands over the carpet, it made me smile! 😊💯 Thank you! 👍

the technician Sam was so nice, and so funny. very knowledgeable and knew exactly what we needed. did a great job cleaning things up for us.

Mitch was very friendly and went right to work and was done quickly! Gave some great suggestions for pet care!

Zerorez offers the option to schedule your cleaning via phone or on-line and once scheduled consistently communicates via text, email and/or phone to remind you of your appointment and on the day of the appointment will let you know when your tachnician is finishing the job prior to yours and will let you know when he is on his way.
The technician is polite, professional and treats your home with respect.
Zerorez checks in to make sure everything is going well and near the completion of your cleaning, Zerorez will electronically send you a copy of your invoice and provides the opportunity to pay on-line.
Super efficient, super communicative, super transparent, super convenient, super clean carpets. I would highly recommend Zerorez to anyone looking for a great carpet-cleaning experience.

They were great to work with and got some stains out of my couch.

On time,tells you what they are doing, takes spots away.

It's just excellent. Our basement is like a new place since having the carpet cleaned. It feels fresher and smells so clean, I don't mean with a fragrance, it just smells clean. It's refreshing and looks great!!! My husband wants them to come do more carpets in our home now...

The hose to the cleaning machine leaked. They wrapped a towel around it to try and stop the leak. You could have hoses that do not leak to improve service.

efficent and friendly

I requested my hallway carpet to be cleaned during the visit and the technician forgot that area. I was still charged for it. I called to have that portion refunded, but was told a manager would have to approve that and would call me back. I never heard back from anyone.

I already filled one of these out.

Cleaners were very professional, thorough, and knowledgeable

Sam was a great tech

ZeroRez was so fast cleaning my new home and did an excellent job! The previous owners of our home had some not-quite potty trained pets and you could smell it, but after these guys came through you never would have known! The scent of the carpet was fresh and clean without the weird feeling of any residue. The carpet almost looked a shade lighter and was so fluffy and soft! I also got their protectant services and am very grateful for that! Great service, awesome price, and VERY FAST!

I would love for another cleaning to see if that helps.

The first cleaning did get my couch and loveseat cleaner. There are still dongy spot

My carpet looks amazing!! Thank you!