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based on 34250 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No complaints. Tech was pleasant, efficient, and did a good job.
I like that your products do not leave residue.
Our carpet guy was kind and careful. He worked hard to do a great job. But...when my carpet dried after cleaning, there were still large areas that were not clean. Anywhere that he pretreated came clean but I guess he didn't pretreat all the spots. It is the main room that needs pretreating in certain spots and then recleaned.
Got right down to business and did a good job.
Made an old carpet look better than it had a right to.
Carpet looks great!
The service was professionally done and I was satisfied with carpet cleaning.
Decided to have my tile cleaned last minute & sooo glad I did!!
Jake was fabulous. I had Zerorez do my carpet about 10 years ago and it was awful. I waited forever but gave you another try and I’m so grateful I did! The carpets look new and smell so clean!
Chris got out so many stains that I thought were there permanently. Our carpet was so fluffy and beautiful. I was so impressed.
I called because I wanted my chairs done and decided to do the carpets too. The chairs weren't done (the cleaner said because they were cotton). That leaves me with needing to find other means of getting my chairs cleaned. Also, there are still stains on my carpet, which I will also need to get cleaned.
I appreciate that chemicals aren't used, but I still have the same issues.
Can I please get a refund? The spots in my carpet are back. I pd $150 for nothing.
I’ve used another company where they came in with a machine to loosen the dirt. There wasn’t a change at all in the look of the carpets when your technician was done! The entire house was fine in about an hour. I’ll never use your company or recommend you again!!
We were very happy with all step of our recent cleaning. Appointment process. Your people kept us updated. The tech on Friday was very informative and pleasant. Best Troy Last name removed
I LOVE everything about your product!! I had 2 stains that thot ya'll could'nt get out, BUT,
your man, Cameron, worked miracles, & they're gone!! Thank You....
Technicians are always professional, friendly, and do a good job. I'm always satisfied, wouldn't use any other carpet cleaning service provider.
Jon was so fast and friendly. He was efficient and was able to remove all of the stains from my carpet. He was also on time! My carpets have never looked better. Thank you!
Amazing experience! Would recommend.
No residue
Technician was very efficient and through. Carpets look great.
Tech was great
Didn’t smell of strong chemicals. They were prompt and quick
The carpets look exactly the same after they dried. You would expect a difference after a " professional cleaning " but same stains and spots as it looked before they were cleaned. I was expecting an obvious cleaner look but it was not the case. Sorry , the service did not meet my expectations. So, this is my honest feedback. No need to contact me. I simply will not hire your services again.
Cameron did a very good job cleaning the carpet very professional! We will be recommending zero rez to our family and friends
Too fast could tell proper time was not spent cleaning the carpet
Clean and no residue , stays cleaner longer.
Was on time and was thorough.
Ryder was respectful and explained how the process works.
Would request Ryder next time we clean carpets.
Carpet looks cleaner than with any other method or process.
I liked scheduling online
Courteous staff member
easy to schedule
reasonable prices
We especially like the 'water' process with no detergents which leave a residue
The service technician did an excellent job on our carpet. He took the time on the spots and made our carpet look wonderful. Zerorez is the only cleaning service I will use.
The carpets are like brand-new, so soft to walk on. The tile and grout look like they did 20 years ago. Drew scrubbed the floor like I would have, on my hands and knees. I am very happy with the service and the product. I will call you again! Name removed
Everything went great. They were very professional, fast, and effficent.