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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I first would like to say thank you for coming back out to my house to make things right after a poor performance. I would like to give a BIG THANK YOU to William who after a job agreed to come out to our house at 6:30pm when the tech that was supposed to show between 3-6pm did not show and we were advised he could not get there till 8-9pm...
Our Carpets look and Feel AMAZING after William assessed what was done by the previous tech and agreed that the service that we received was WELL below the standards of Zerorez and even took pictures of the poor job that was done. Because of the hard work of the Tech William I will return to Zerorez again and use more of your Services
THANK YOU WILLIAM !!!!
Tech was quick, efficient, nice and professional, did a great job on my filthy carpet!! Thanks
Thank you.
I was not home when my carpets were clean and what a great surprise to come home to such soft clean carpets
Friendly and quick service and a job well done!
My house smelled bad after the cleaning and your prices are a little high.
All of the stains came out and I like the idea of no chemicals, especially with a 1 year old that lives on the floor.
The representative was great and very professional. Completed the duct cleaning and exceeded our expectations.
I love that you don't add soap and other products to my carpets. I love the fact that when your tech was done cleaning my carpet, my carpet smelled clean and fresh. I also thought having the tech wear shoe covers was a nice additon that I was not expecting. I was very very impressed with the courtesy the tech gave me and my home.
I like our tec. He is always on time and does a great job!!
My carpets actually look clean!
It was easy to get an appointment. The technician was on time and worked hard. He answered questions I had. For the most part my rugs look clean. They did however stay wet a little too long. Some are still wet and it has been 48 hours.
I wish that it didn't take so long for the carpets to dry.
I like how quickly and efficiently the process is. I am allergic to chemicals and don't have any reactions after a cleaning
I've never had my carpets cleaned, and was quite pleased with Isaiahs work, and informative manner as he did so.
Thank you
Our carpet looked brand new after he was finished cleaning it! Awesome cleaning job!! wE had many spots on our carpet and they were all gone and our carpet was soft and clean. The technician showed up on time, was courteous and got everything done in a timely manner.
Reduce the price on stairs.
I love how clean it looks. He was able to get out some stains that I have had forever.
Great service. Carpets always come clean and don't attract dirt and grime later.
I like that soaps and chemicals aren't used in the cleaning process. The carpet feels soft when clean and doesn't need to be cleaned as often as other companies recommend.
My Carpets look great, My technician was very thorough and nice to work with.
thorough cleaning, on time, fair
I realy appreciate your tech coming back and redoing some spots that had surfaced after he was done the first time. I am extremely pleased with the results and will continue using zerorez.
The service was thorough, quick and odorless. Your employee was courteous and made a great effort to protect the cleanliness of our home.
Friendly hardworking employee. I was impressed on an early arrival time, the time it took to clean and the great look of the finished aresa.
no residue. very clean.
I like that you do not use harsh chemicals.
Technician was very honest with us, excellent knowledgable of carpet and carpet cleaning and did a great job. We were very impressed with him and would like our comments put in his personel file. We are very happy with your services and will surely recommend you to others.
The price of service was a lot. I had 13 air vents cleaned, 12 steps and 6 areas in the home. It is a lot of work but the tech was only there for two and a half hours and I paid around $650. The room downstairs also took 2-3 days to completely dry and there is an area on the stairs that smells musty.
The technician who provided your service to me was very efficient, professional, courteous and helpful. He explained the process, answered any questions I had in a knowledgeable way and did a thorough and highly satisfying job of cleaning my carpets. I was very happy with the results and with his manner of completing the work.